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Lpg
We have lived in our rural location for 12 years and took over the fuel tank and supplier as left by the previous owners. We were naive enough to think that there was no competition for the supply of LPG ( never see any publicity in the media for this fuel) and have gone along with the price increases as inflicted upon us…
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Can't afford a new boiler! Advice welcome
I'm new to this site but looking for some advice. Our combi boiler is just over 10 yrs old and the hot water has started playing up and we currently have no hot water! We need a new part but can't afford it. We had a new part back in June which was nearly £400 including fitting etc. ultimately we need a new boiler but we…
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Eon - switch or stick- help-please?
Hi Just after a bit of confirmation really. I am with Eon Fixed Price June 2013, duel fuel, no penalty fee to switch. Have done a comparison and it seems that I'd only save about £52 a year for switching (First Utility -I think the company was). On eon I could switch to Eon Energy Discount V1 which would only save about…
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Locked into EDF until Dec
I am locked into EDF's fixed rate till this December. My average price for duel fuel for the year works out at £66 a month. Is it worth me sticking or would I be better getting out now and paying a penalty ? I don't really want the hassle of changing suppliers yet again as I have been happy with the service and have bad…
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Big 6
in the past year I have on two occasions attempted to change energy providers on the recommendations of comparison websites. On both occasions I checked the tariffs on the comparison website before changing and again when I received the documentation from the new providers. On both, the documentation from the new providers…
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British Gas refund check "Stuck in System"
Moved house end of June, notified British Gas, a check of 71 pound for the balance was sent out in my name and my mothers. Mom died two years ago, so I was unable to cash it. Phoned the British Gas helpline, explained the situation, they agreed to reissue a new check in my name only within 14 working days. Since then (mid…
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the most reliable heater.
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Scottish Power 3 year fixed rate April 2015 Online
Scottish Power are telling me this fixed deal is no longer available.I had switched from Eon to a 3 year fixed deal with Scottish power on 15th October.When I received their welcome pack on Sat 20th October I realised I had selected the wrong Tariff it was a 3 year fixed DISCOUNT not the 3 year FIXED rate.This was because…
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Why can't companies just quote you a unit price?
With so many millions of people switching suppliers etc... And the confusion it can cause especially to some elderly people is it not time that suppliers had literally one or two tariffs and clearly stated unit price and standing charge (if any) for example Supplier 1 Online tariff - electricity 4.0p per unit gas 4.0p per…
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Do comparison sites include standing charges
I have used comparison sites several times but the last switch (to firstutilty) did not yeald the savings predicted. Having looked at a number of alternative suppliers the firstutilty price per unit rates don't seem too bad. On the firstutility bill there are standing charges though. Does anyone know if those standing…
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Replacing storage heaters
We live in an ex-council house and our main source of heat is 5 Dimplex storage heaters on Economy 7 (along with an open fire in the living room - we're hoping to install a wood burning stove here at some point) We're now in the process of doing the place up and would like to replace the heaters with something a bit more…
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Terif confusion
Standing charges, Electricity 19.85 pence per day inclusive of VAT Gas 34.31 pence per day inclusive of VAT Standard unit charge, Electricity 13.84 pence per unit Gas 4.17 pence per unit I am concerned about Gas standing charges, why is it so high. Does any one know of any thing cheaper going? Sebastian
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4 comparison sites, 4 different "savings"!
If the Government can't figure out different tariffs, what chance have we got? I have just received the expected price hike from Utility Warehouse and set about comparing via 4 sites. Unfortunately uSwitch currently only show the old price for UW. Not withstanding that issue, 4 sites give 4 different results for the same…
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Has First:Utility announced price hikes yet?
Currently with Scottish power, but First:Utility comes up cheapest now (Tariff iSave v12) Just wondered whether they have announced price rises yet as theat will probably affect my switching decision. Thanks. Joel.
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card meter/direct debit - humph!
Advice needed/winge warning!:( I moved into my house about two and a half years ago. The gas is on a card meter but the electric is not, same supplier. I was able to set up a direct debit for the electric but failed a credit check for to set up a DD for the gas! They advised to try again after 6 months, which I did and…
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How long for a refund
I switched energy company and the switch was completed 2weeks ago. I was in credit for both gas and electricity with my old company so they owe me a refund, how long should I expect to wait for my money back?
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Switched via Moneysupermarket - £30?
Hi, I applied to switch Gas & Leccy supplier through Moneysupermarket.com and used the link on Martins page to get the £30 cashback. I had an email saying what happens next with my application etc, but the £30 wasn't mentioned at all? Is this right? Will they just put the money in my bank with the details I gave? Thanks.
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Storage heaters - best utility provider
Hi I'm a newly single mum and I'm about to move into a house with my 9 month old son and am concerned about electricity costs. I work, but with child care and general living expenses money is tight and I obviously want to make sure my son is warm during the colder months. Has anyone got any advice on who the best energy…
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question about exit penalty - what if i move out (esp. moving abroad)
hi i am going to switch to the npower Engergy Online January 2014. There's an exit penalty. My question: what if I move home? Especially moving abroad, which is a high possibility sometime next year. will i then have to pay the penalty? npower customer service says no. but i'm not sure if i trust that statement... because…
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question about exit penalty - what if i move out (esp. moving abroad)
hi i am going to switch to the npower Engergy Online January 2014. There's an exit penalty. My question: what if I move home? Especially moving abroad, which is a high possibility sometime next year. will i then have to pay the penalty? npower customer service says no. but i'm not sure if i trust that statement... because…
