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British Gas price increase unavoidable
I have just spoken to British Gas customer service re: the price increase and fixed-tariffs. They have informed me that the fixed-tariff INCLUDES the 6% price rise. Are they allowed to do this? Surely fixing the price should mean fixing it as it stands NOW? Not fixing it as it will stand in 1 months time? Will be looking…
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In rented flat, demand for £100 from Utility Warehouse
In rented flat, demand for £100 from Utility Warehouse. Just moved into rented flat, letter has arrived from Utility Warehouse demanding £100 deposit and saying I'm now one of their customers. I have had no contact with this firm before, never signed a contract etc. Have signed up with nPower for electricity but will take…
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British Gas credit offer from months ago??
Do any British Gas customers remember them running an offer probably about 8/9 months ago on a dual fuel tariff where they would credit you £100 approx if you stayed with them until about September this year i think it was. I know i went for the offer and now can find no details about it whatsoever. Was hoping someone did
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British Gas about the Price Increase
Hello i currently Work for British Gas and im writing thisto inform you all about the reasons behind price increases that some of you may know or not! Firstly I can understand that people are upset and conserned about the recent price rises but they are definatley not for profit!! Your bills are made up of 5 areas 1. The…
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Moving into a newbuild
currently have both my gas and electric on standard British Gas tarriffs, I will be in a 4 bed terraced house going from an 80 year old 2 bed flat. Had a look at uswitch and the best deal seems to include a standing charge, can't see any standing charge on my British Gas bils I am considering just moving the tariff I am on…
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Pre payment Annual bill.
Hello I have had a look at my Annual bill for electricty I am on pre pay. I might be being stupid but the amount of payments I have made is alot more than the electricity I have used. The dates match and it is saying I have made £850 pounds of payments but they amount of electricty I have used is only £450 worth. I cant…
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RE: Advice on Next Move with a Prepayment Meter
Last week I moved into a new house, I share it with five other bedrooms, some of which are slowly filling up with new occupants. I went about the business of sorting out the Gas and Electricity, since the landlord informed me that the previous tenants had had some problems, as a result a pre payment meter was installed -…
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No gas bills for several years - new build
Hi, When we moved into our new build house several years ago we gradually received bills for all the utiities, council tax etc. but not gas. To cut a long story short I tried several times to find out our supplier by phoning British Gas and Powergen (who supplied our electricity). I also wrote to them but didn't get a…
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EON Apalling service to the Elderly!!
My 75 yr old Elderly neighbour was discharge from hospital yesterday and on returning home found that his heating had broken down. He pays full breakdown cover with EON and on ringing them i was told that he has to wait 4 days for anyone to come out and look at the problem. The terms and conditions clearly state that…
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EDF no show
I have recently moved house and EDF supply the gas and electric to our property. I tried to contact them by phone but got fed up being on hold for over half hour each time so wrote to them to state that i had not agreed for them to supply the energy to the house and would not be paying any forthcoming bills until they rang…
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prepayment gas and electric meters
Hi, Im moving into a new property in a few weeks and have been advised that there are gas and electric prepayment meters in there. Im quiet happy to keep these as they will help me budget, I am moving into a rental after living with mum and dad for a few years with my children. how do I go about arranging to change…
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Non-profit energy supplier
I came across this site ebico.co.uk and was wondering what your thoughts were on this. Surely this is the way forward seeing as energy companies are run for profit and where only the consumer loses. Surely if more prople migrate they can then start competing in price with the big players. What are your thoughts?
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Is this a good deal? very grateful for advice
We currently pay £105 p/m for gas & electric with E-on. I called them up to ask if I was locked in. I'm not, but they said I can change to a 2 year fixed for £114 p/m and get £40 tesco clubcard points. We are a family of 5 with a small 4 bed house. Rather than have all the paperwork when changing suppliers I'm tempted to…
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Electricity outstanding bill from previous occupier
Hi All, not sure if this is in the right thread or not. Basically my brother has recently moved in to my house (student rented property). Post which has been delivered for the previous occupier he has returned to sender as he/I don't have a forwarding address for them. Today he has received a letter from a debt collection…
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Switching information please
I'm looking to change my supplier today. due to the rises and also to change the name on the bill as it was in me Mams name who has passed away. Do I need to know the yearly energy usage for comparison purposes? On dual fuel BTW. Thanks for any help given.
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Power cut - whose fault?
When you lose electricity supply to your flat, is this the fault of the electricity company (in this case N Power) or another company (eg does a different company own the cables?) I ask because N Power have just sent me an email inviting me to a customer satisfaction survey - very timely as for the past two evenings we've…
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LCS Utility Investigation
Hi, I switched my gas supply from British Gas to Npower on the 5th October. I am awaiting a final bill from BG but have received a letter from LCS stating that they are conducting an investigation into the utility supply at my house. They have asked for a number of details including the previous occupant and the landlords…
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A question on large direct debit by EDF
Just recieved our bill and instead of the normal your next payment is £73 it says the next payment will be £1035 previous statement said £937 and the one before said £76 and the one beofre said £331 so used to the ammount owed moving up and down they have never adjusted the DD. Also our revised monthly payment has gone up…
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Electricity bill now in my name
My ex-partner has now gone and I am taking over the bill at my home - previously it was in her name with nPower. What is the best way to do this? Can I just sign up to a supplier via Topcashback and get the cashback?
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British Gas Fix and Fall November 2013
Hi - I have just received a letter from British Gas informing me of their price increase. However they have given me an option to sign up for their "fix and fall November 2013" which fixes the prices at their new standard rates until Nov 2013, but if the rates fall then my prices will fall too. Can someone please let me…
