-
Scottish power want us to have new electric meter
We are not with Scottish Power, we are with EDF. We had a letter sent out saying SP urgently need to change our electricity meter as it is too old. As we are not with them, is this some kind of scam to get us to change to them ? Thanks.
-
Its Like Banging My Head On a Brick Wall!!
Hi I have "switched" to a fixed price tarrif for my gas and electricity until 2014 and I have had to threaten the company with OFGEM to get a direct debit forecast from November. However, I still do not know what they will be charging me per unit for either gas or electricity. I hold my hands up - I should have checked…
-
British gas £79 fixed repairs
Hi all ,today I discoverd that my Worchester bosh greenstar 28i juniour condensing boiler has a broken expansion tank (pressurisation unit ) . Can I call British gas and tell them the fault and have them replace it under there fixed £79 repair deal or is it not that simple ? I have priced the replacment unit at £65 but the…
-
EDF unable to charge for electricity usage
Changed to EDF dual fuel 12 months ago. I have not been charged for electricity since as EDF and my former supplier Scotish Power are in dispute about the electricity I used before switching. I have tried numerous times to enter meter readings online and it refuses to except them. I'm worried I will recieve a massive bill…
-
Advice sought re overnight electricity consumption
Live in a big house and use gas central heating.The house is full of low energy downlighters(7w bulbs giving the equivalent of 50w). I have been monitoring overnight usage the last two days afterv we go to bed. First day used 13kwh till 2200hrs then 7kwh overnight Day two used 17kwh till 2200hrs then 10kwh overnight Now it…
-
Sparks Energy rejecting energy supply transfer without a reason
Hello, we have moved in into a new rented property mid July and our contract included energy supply switch to Spark Energy, we called to cancel that but were too late (start of August). We managed to get British gas to reject transfer of gas to them, but electricity went through on 14 august. We have switched to EDF blue…
-
Npower & getting usage info so I can switch
We have been trying for a week now to check our gas usage, so we can evaluate a new deal before ALL the energy providers put their prices up. Very frustrated, called several times, systems appear to have been down all week, and despite being told that we would get a call-back, this hasn't happened. Now we've rung on a…
-
Combi Boiler Hotwater query
Hi, I recently installed a Worcester Bosch 30 CDI combi boiler and I have a couple of queries; First of all it has a DT20 digital timer on it and it has an option to control hotwater timings as well. I was wondering how this works. I mean I get hot water even though the hot water settings is set to off (it got four…
-
Gas and electricity supplier for a newbie
Hi everyone. My fiance and I are moving into a new build in 6weeks time :j and I have started looking at energy tariffs. My problem is that the other half still lives with his parents and my energy is included in my rent, therefore we have no idea what our usage will be! Does anyone have a suggestion as to which companies…
-
Can electricity meters incorrectly report the amount of electricity used?
We are with EON and this week they came to remove the digital meter and install a old school mechanical one. Apparently there was a fault with the digital one and they now only install mechanica ones. My electricty bill over the summer months was much hgher than it has ever been, despite much less use. Eg husband works…
-
Moving house, best deal, maintenance, replacement boiler!!!!
Hi, I'm after some help on working out the best deals I should be looking into.... I'm moving to a new house next week, the current gas and electricity supplier is British Gas, the gas boiler is >15 years old. I understand that the boiler still has parts manufactured for it. In the long run I want to get the best outcome,…
-
Switching to Credit Meter - delays
Hi there I moved to this flat in the middle of August and within the first few days I made some phone calls in order to switch from a prepaid meter to a credit meter for both gas and electricity. I called EDF as it seemed to be the best provider for me according to comparison websites and the MSE website. They sent me…
-
Thought of switching tariff with my supplier
E.ON experience. They told me my annual bill is £594. Said I should change to fixed monthly direct debit for the best deal, it would be £600 pa but with discounts and rewards would drop to £518 pa. Started to accept it and next screen said Monthly DD would be £54 ie £648 pa. Pulled out as you might guess. What's all that…
-
British Gas Offer
I have recently switched from British Gas variable tariff to the Scottish Power fixed tariff as advised on here. However British Gas have now offered me a £200 discount to stay. This would be cheaper now but is it worth it in the longterm. Please help xxxx
-
Cavity Wall Insulation
Hi everyone, I'm after a bit of advice on Cavity Wall Insulation. Done a bit of research on it and seems as though there are free grants available to have it installed. I live around the Milton Keynes area so I'm looking for anyone that's had it done, what there experiences were, and whether or not it's worth it? Seems…
-
My Switching Experience
Hi, I went through the energyhelpline site and found it relatively painless. I spoke to a veryhelpful guy 'Ricky' on the phone. Providing I knew my rough annual consumption (KWh or £'s) and whether I wanted dual fuel, fixed or green, then it was quite simple. Or was mine just easy, I went for the EDF Energy Blue +Price…
-
My Switching Experience
Hi, I went through the energyhelpline site and found it relatively painless. I spoke to a veryhelpful guy 'Ricky' on the phone Providing I knew my rough annual consumption (KWh or £'s) and whether I wanted dual fuel, fixed or green, then it was quite simple. Or was mine just easy? PS Thanks to members here who advised me…
-
Started switch process before Npower price increase...
Hello I arranged to switch energy supplier (from EDF to Npower) througha price comparison site. About 2 weeks later, Npower have put their prices up. I've recieved nothing from them (or EDF) about my switch. Does anyone know if the rates given on the price comparison site have to be honoured? Or will the add the increases…
-
Service Gas Pressure too low due to plastic pipe replacement
Having a nightmare. Just had a new Combi boiler installed (along with all the plumbing that goes along with changing to a combi system) and just as they started commissioning the boiler it was found that the incoming gas pressure off the mains is below standard and can't maintain the required pressure when both the boiler…
-
First Utility iSave fixed v4 2014 finished????
Hi I was all set to sign up to First Utility iSave fixed v4 2014 today - but have gone to FU site and it doesn't appear to be there.....they only appear to have 2 tariffs available - iSave v12 dual fuel and Smart as Standard v 4............ Anyone know for sure if it's gone now? Thanks
