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Case with E ON; Ombudsman intervened then...
Hi, I am trying to deal with a particular case for my Mother and i've came to this forum in hope some people here have precedent or advice. Basically E On have been taking incorrect meter readings for many years, their methods and bills are out of control. this case was forwarded to the ombudsman, the ombudsman agree'd E…
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Warm Home Discount Scheme
Just received warm home discount of £120.....Brilliant...went to collect at post office. Q. Why is it when lots of people like me have gas central heating, (wich was installed by government grant two months ago), we are not given the choice of gas or electricity??:mad: Not going to keep warm round those new bulbs we have…
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AlertMe reveals energy consumption across the country during the Christmas festivity
This is a PR that I found yesterday from AlertMe. Good news as we are all trying to put the maximum effort to cut down on energy use. If you click on the link below, you can have a look at the interactive map of the UK which shows energy consumption during Christmas festivity...pretty smart! London, 24 January 2012. For…
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Southern Electric forgot to give Prompt Payment Discount
I'm with Southern Electric for both gas and electricity and receive my bills online and always pay them promptly (as soon as I get the email from them) by Faster Payment using online banking. I have just received my gas and electricity bills and the 2.5% prompt payment discounts were missing. I phoned to complain and they…
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question if I may
a friend of mine said he signed a contract with EON a few months ago but has just realised he is getting ripped off and wants to change. Can he legally do so or does he have to wait until his contract period is up?
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Standing charge and unit prices - please help me make sense of this!
To whoever can help me..... My current energy supplier is edf, i have recently been transffered onto their standard variable tarrif and so have been looking to switch. Energy helpline has advised me that i can save £200 a year by switching to First Utility, however......... when i consult the tarrif standing charges and…
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Reclaiming overpayment from a previous electricity supplier
I have just had my electricity meter checked and it was found to be running fast. My current supplier has agreed to refund overpayments. I have been with my current supplier for 2 years but the meter has been installed for much longer. Does anyone know if I can reclaim overpayments from my previous supplier?
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Gas meter replaced; muddle as old reading not taken
If you do not have much time to read the whole story, my question is; is a new GAS meter (U16) always at 000000 when it is installed? The exchange of meters was flawed and I doubt that proper readings have been saved i.e. the old meter and the new one after installation. .......................... Background: My meter was…
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How to figure out best supplier for new house?
Hi all, Just wondering if anyone could give any advice on how to go about choosing the best (cheapest) supplier for a new house that the wife and I have just bought? We're just about to move from a two bed flat (where we, pretty much, never used the heating as the building always seemed hot enough without it) to a detached…
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MSE News: Government loses appeal over solar subsidy cuts
This is the discussion thread for the following MSE News Story: "Homeowners who install solar panels before 3 March will get higher payments, after a Government appeal was rejected ..." Read the full story: Government loses appeal over solar subsidy cuts
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Even trying to leave EDF Energy is a pain in the ***!
Problems, problems, problems! Even just leaving EDF Energy. -So my electricity was switch to a standard rate meter from Economy 7 six months ago. This has still not been updated on their system, so they still need to fix this before giving me a final bill. I rung them months ago with all the details and I don't know why I…
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first time buyers!
i am moving in with my friends who are about to buy their first house. how do we guess which tariff is best for us? 1.(I am the disabled chap who will be there too!(but happy to talk/chat/listen from bed - like now!); 2. his wife is at coll/school at least 2 days a week and he works 'til at least midnight! -(I have not…
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Move from Eon to first utility?
Hi, My previous tariff with Eon (SaveOnline 4) ended last weekend and I have just been placed on their standard energy plan. I called them up and was advised to switch to the SaveOnline 11 plan instead which would save me £94 per year...great (I thought!) Just done a check on moneysupermarket and I can save a further £91…
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unlimited power usage for one off fee
I have heard, although too good to be true, that there are energy companies out there that will give you unlimited gas and electicity usage for a fixed monthly fee. Is this true? I would be very interested in this as I rent rooms to my tenants and this would work really well for my rental figure. Please advise.
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£440 a month Electric on Economy 10
Hi folks. Not posted in a long time as things have been going along rather well. Should've known it was only a matter of time. So anyway, as the subject says that's what my last revised bill was for an all electric 3 bedroomed semi-detatched property running Economy 10 for 46 days. 80 units a day. I should go into the…
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Help with new meter
On friday british gas put in a new gas meter as it needed to be wall mounted and our old one was too close to the electric cables. The new meter was set at zero. This evening when I checked the meter it says we have used 14 units in the last 4 days :eek:. How can this happen? We are in a small 1 bedroom flat and to give…
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Pre-payment meter inspection case
I arranged a date and time with Scottish Power to come and inspect my meter as part of a regular annual thing. So far, he's not appeared and has half an hour left. Is there something in existence that states if the energy company fail to appear when they are supposed to, I can claim some compensation for my wasted time?…
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NPower - never billed, debt sold on. Advice please...
I left NPower over 18 months ago.. I have now received a letter from a debt management company saying I owe them £164. I have outlined the sequence of events below.. Phoned them when I sold my property on completion day with my final meter reading. Paid all money outstanding. Received a final bill from NPower - money taken…
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New property utilities
Ok so we're moving in to a newly re-furbished 2 bedroomed flat in early March. If I remember correctly, there are 4/5 radiators and it's gas/electric. One of the bedrooms is a single and it's not a big flat, all carpeted and double-glazed so not leaking heat. Currently we live in an open plan studio apartment with no…
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MSE News: Households on cheap fixed energy plans 'are winners'
This is the discussion thread for the following MSE News Story: "Households who took out a cheap fixed price energy deal last summer are likely to be quids in despite recent price cuts ..." Read the full story: Households on cheap fixed energy plans 'are winners'
