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Energy deal ending soon, not sure what to do.
Hi guys! Been a lurker here for a few years on and off so this is my first post please be nice! I consider myself to be fairly well educated but I find energy products and deals totally confusing. :huh: The first time I ever switched supplier was last year when nPower wanted to up my DD by a ridiculous amount. I switched…
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Green deal
Hi all I just wondered if anyone had done any digging on the new Green Deal that is coming out this year. There does not seem to be a lot of info about it. Basically I understand its a vehicle for obtaining upgrades to energy saving improvements to the home which are paid for out of energy savings generated. I also heard…
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First utility dual fuel discount ripoff
I wonder how many of you there are out there that are very unhappy about the change to the way First Utility has (without notification) changed the way they pay the annual dual fuel discount. Instead of crediting the account in the November invoice I finally got a cheque on the 16th December. I complained and pointed out…
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Thumbs up for Npower
Just wanted to say that we have been with Npower for last 6years and have never had any problems with them. Statements arrive regulary with good breakdown of what we have used etc. Customer services always polite and helpful if we have any queries. I know you can save money by keep moving around but I cant cope with all…
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Would someone be kind enough to check some figures re Npower bill
I'll created a spreadsheet to keep track of costs of my gas and electric bills. My working out for the conversion of the meter readings to kWh for gas is the same as Npower, however when it come to working out how many units are charged at the higher and lower rate mine differs. Therefore I was wondering if anyone would…
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Scottish Power - Pre Pay meter change
I am in the process of changing over my pre pay Scottish Power meter to a normal direct debit style jobbie and as info seems quite limited I thought Id put up what I have experienced so far in case it helps others. I have had a pre-pay meter for many years now - probably about 10 or so and I get fed up with it going off as…
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Off Peak v Economy 7 elec ??
We live in a flat which has 2 elec meters fitted, one is standard and the other is off peak which comes on at 11pm till 6 or 7 am for our storage heaters, we have our hot water on all day, there is no gas at the property. When we moved here I tried to switch suppliers and discovered that the companies I tried would not…
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eon bill
hi i need help to understand how my bill is made up! i got a bill from eon on the 15th oct 2011 it can in at £254.84 i then got another bill 12th jan 2012 £755.42. can you please help to find out if this is correct as they are no help to me over the phone. 13th oct reading : 76519 19210 11th jan reading : 80193 21665 i…
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Ovo website.
For the last few days I have tried supplying my meter reading and look at the comsumption section. Despite using different computers I still have the same issue. It gives coming up with an error message. However everything else viewing my statements, direct debit section works fine. Has anyone else had problems with their…
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E-ON threathing court action
Hi, I'm at the end of my wits end. I'm in a great deal of debt due to losing a full-time job. I'm now working part-time, but my hours have now been cut. I was paying e-on £75 per month, which I was finding hard to find. I recieved a letter from e-on saying I now have to pay £160.00. I called to say this is imposs for me,…
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Final bill based on estimated reading - Is there anything I can do?
I moved out of my previous property in October. Apart from a few !!!!-ups from the rental company, it all seemed to have gone well. Until it came to ringing BG with my final meter reading: it wasn't in the documentation I'd been given. So I called the rental company, and they said they'd get it from the person who did my…
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Need advice - British Gas
Hello I was hoping someone here could offer me some advice on what to do, ill explain my situation... Im a single mother to a 5 year old, i live in a small town and im unemployed and most likely will be for a while considering the lack of jobs here. My bill has slowly gotten higher and higher over the course of a year...…
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Npower Gas Bill
I have just recently moved house from a 1 bedroom fat above a shop. I just received my final bills from Npower, my electricity bill was only £35 for the month so I was pretty happy with this, however my gas bill is £175 for a month! Both my partner and I work Monday to Friday every week, we had our boiler on for 1 hour in…
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Amended Final Bill
Hi, I have just received from Atlantic Electric & Gas an amended final bill for £136.55 for an account closed in December 2009. Although the bill does not state exactly why they are claiming this £136.55, on the back of the bill it says they refunded the credit in the account supposedly on two different dates. I am not…
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Large Gas Bill Help - How much should it be?
Hello! In December I moved into a new house, I have never owned a house before and it’s all new to me so I’m hoping for a little help/advice regarding my wacky gas bill. The house is 3 years old, has two bedrooms, one bathroom and one lounge/dining/kitchen open plan area and is well insulated (‘kingspan’ in cavities,…
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People that can't afford gas and electric
Well after getting home from work today I've decided to vent my amusement at some people on here to see what you people think. Basically I work for one of the 'big 6' energy companies. And yup I'm one of those lovely people who ring you just as you are about to sit down for your dinner. Whilst I'm sure I will get grief on…
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Gas & electric company woes
All Some advice please... We bought a house that had previously been used as offices. When we got the keys (July) one of the first things that we did was to notify the gas and electricity companies (they were different) that the house was now being used as a residential property. Our purchase was dependent on the 'change…
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Gas and electricity bill query
Hello guys, Recently I have taken all the budget in the house, we are a family of 5 and live in a 3 bedroom terrace house in East London. Our gas bill and Electricity bill total to about 500 pounds a quarter! Was wandering is this way too high? what are others paying out there? Anyone suggest any good deals/companies out…
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cost of gass and electric in a 1bed flat
I am planning on moving in march into my own flat and want to make sure I can afford by working out my bills before I move. I have already worked out all other bills for information off other people but i dont know anyone who lives in a 1 bed flat. I was hoping people could tell me how much they pay for their gas and…
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British Gas (lack of) Customer Service
Jeez....all I ever seem to do is complain about how poor Customer Services are. I want to spend some money on Homecare cover with British Gas (I want to know if my Thermal Store is covered by their policy) and despite having a 48hr turnaround to online enquires, it seems they need training in basic timekeeping skills. Then…