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OVO Energy - problems with the website
Have any other OVO Energy customers had any problems with the website? I've sent a gas and electric meter reading at the end of every month since July 2010, but the website usage facility doesn't plot any of the data (it shows January 0001 on the graph axis), and I haven't had a bill sent to me, either emailed or printed,…
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End of fixed price tariff-query about price comparison sites
Hi all - I'm in a 4 bed detached house and am on British Gas' dual fuel fixed price tariff which finishes at the end of January 2012. From recent bills, I am using the following amounts of energy annually: Gas 14992KWH p.a. Electricity 4679KWH p.a. British Gas have quoted me £1019 as their cheapest quote (Online energy…
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Do Scottishpower no longer charge extra for IGT gas supply?
Hi I live in an IGT supply area and according to Consumer Focus Scottishpower no longer charge extra for properties supplied by IGT gas supply. Yet the scottishpower website still lists the 42 pound charge per year. Could someone clarify? Now that my Go Direct 5 tariff has come to an end with SSE, looking to change…
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Changing House and Rates
Probably a silly question... I'm in the middle of changing electricity supplier, but may be moving house in a month. Definitely by March. Does this affect the rates I've been quoted? I'll be staying in the same sort of area.
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nPower - £500 out of the blue charge - where do I stand?
I rang nPower up the other week as my 'sign online21' tariff was due to end on 31/12/11. I asked them which would be the cheapest tariff that I could switch to, then after giving my meter readings I was told that there had been a mistake with my readings. After the 40 minute phone call he said I owed them £487!!!! I live…
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Switching tariff with N-Power - can I use a comparison/cashback site?
Hi all I am currently on an N-Power tariff which is about to expire/has just expired. I've had a look on the comparison sites and the best deal for me at the moment is a newer N-Power tariff. So looks like I'll be switching from N-Power to N-Power!!! I wondered whether it is still possible to get any cashback or free…
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Don't understand my electricity bill!
I have recently moved out of the parental home and me and my boyfriend have got a place together. We're super concerned about our electricity though. We had a bill of £158 for just 39 days electricity. We don't have gas to the property. I'm not the only one that thinks that is a bizarre amount of electric right? We…
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Scottish Power Direct October 2012
Hey guys, Just done a comparison on Energyhelpline against my tariff to see how it compares to the other avaliable tariff. I checked my cost per unit and I think they have increased the cost of Tier 1 Gas & Elec slightly not by much. i.e Im sure I paid exactly 19 Pence for the first 225 Kwh now it says on Energyhelpline…
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MSE News: Government to appeal High Court solar ruling
This is the discussion thread for the following MSE News Story: Read the full story: Government to appeal High Court solar ruling
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Compensation for missed appointments
Hi, I've been let down too many time by British Gas over the past 11 years, 7 times to be precise e.g. confirmed appointment via letter's and now text messages saying a engineer is going to visit on a set day. And guess what happens they don't show. So how many of you out there have also been let down by Gas & Electric…
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Eon variable DD?
A suggestion for Eon, what about a monthly variable DD tariff, as because of this mild weather I am over £200 in credit after getting my latest bill, produced from correct readings. And based on my current usage I will still be over £200 in credit at the April DD review. Could I just cancel my DD for the next 3…
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prepayment rules are wrong
Hi all, Has anyone else noticed that is you pay for you gas and electric by direct debit you get a discount about 6% in some cases, but if you pay by prepayment you get nothing. The energy companys say this is for early payment and they can be sure they get there money. However I disagree, direct debit customers pay for…
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Anyone took 'Help Link' boiler deal?
This sounds interesting. Just seen the tv commercial with johhny Ball £17.50 per month for new boiler with 10 year warrenty. http://www.help-link.co.uk/ We pay around £20 per month for British Gas boiler cover so my thinking is that getting a new boiler fitted would be cheaper and would not need to use the BG cover. Our…
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Usage query.
Is an average of 2.3 units of gas per day over the past 20 days considered high by other forum users? If so what would an average daily usage for a large'ish 3 bedroomed semi with gas CH be? Thanks
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Do I have to pay for Gas?
Hi all. I work in a commercial property for family. We do not use any Gas what so ever here however there is a meter installed on the premises. It may sound like a stupid question, but is it necessary for me to pay for gas if we don't use any in the first place? Can we not just state to our current Gas supplier, we do not…
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EDF Prepayment meters and emergency credit
Ok, i am currently on a EDF prepayment meter, and they claim that their emergency credit of £6 will last a few days. Seeing as i have never needed to use this before i took their word for it. Well i had to use it yesterday morning, well so far its lasted a grand total of 26 hours and it has 71p left. The problem i have…
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Switching providers
Hi everyone, We are currently with Eon for our gas and electric. We are on the onlinve saver 4 taffif paying £80 per month. This is due to expire on the 15th of Jan and they are putting us onto their standard variable rate. We do not want to go on the variable rate, we would like to have the peice of mind of a fixed…
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does aviva home emergency still exist?
Hi I cant find this product on their website, directly or from martins boiler cover page! Only a page for existing customers. Sounds a good deal for 7.95 pm Please help with finding the link. thanks hugh
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Online energy tracking
Does anyone know of any website or app that will provide some meaningful feedback on energy use. I use npowers tracker, but it's very basic and does not track gas. ?
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British Gas Extortionate Bill!
I've today (bad idea being bank holiday and unable to do anything) looked at my British Gas account to see they think I owe £800+ from the recent bill which states that they "Read my meter". I have not let anyone into my property to read the meter and no one has knocked to ask to read the meter and the actual reading is…
