EDF Prepayment meters and emergency credit

in Energy
4 replies 10.3K views
pineappletreepineappletree Forumite
12 Posts
Ninth Anniversary Combo Breaker
Ok, i am currently on a EDF prepayment meter, and they claim that their emergency credit of £6 will last a few days. Seeing as i have never needed to use this before i took their word for it. Well i had to use it yesterday morning, well so far its lasted a grand total of 26 hours and it has 71p left.

The problem i have though is this. I have managed to borrow £5 of my family and i put that on this key, it said token accepted but it still shows i still have 71p emergency credit left, im confused as to where that £5 has gone, especially as i have only 71p emergency credit left. Does this mean my electric will go off after that has gone? Money isnt something that is really easy to come by at the moment as i am currently on chemotherapy and subsequently unemployed.

Just a point to note, my occupation when i am employed is as an electrician and their system just confuses me no end.


This discussion has been closed.
Latest MSE News and Guides

Martin's debt costs masterclass

Eg, balance transfer up to 35 mths at 0%

MSE News

£80 GHD Original IV Styler

Via MSE Blagged code (norm £109)

MSE Deals