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does aviva home emergency still exist?

Hi

I cant find this product on their website, directly or from martins boiler cover page!

Only a page for existing customers.

Sounds a good deal for 7.95 pm

Please help with finding the link.

thanks

hugh

Comments

  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    Aviva Home Emergency is just a re-branded Homeserve policy. (Homeserve are the back end for a LOT of other companies home emergency policies)
  • Wont be going down that route then after reading mixed results:eek: about homeserve...
  • ihateyes
    ihateyes Posts: 1,326 Forumite
    edited 2 January 2012 at 10:17PM
    Hi

    I cant find this product on their website, directly or from martins boiler cover page!

    Only a page for existing customers.

    Sounds a good deal for 7.95 pm

    Please help with finding the link.

    thanks

    hugh

    You need to read a bit.... its a load of guff


    http://www.aviva.co.uk/library/pdfs/home/NHDEM1112.pdf

    quote:

    We will arrange for an Approved
    Contractor to carry out an Emergency
    Repair, or a Permanent Repair if it is a
    similar price, up to a maximum of
    £500 including


    only guarantee is a temporarry repair..... and what exactly is a similar repair!


    also is does still exist... its offered to you once you go through and get a quote
    Promo codes are never always cheaper..... isnt that right EuropCar?
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    ihateyes wrote: »
    You need to read a bit.... its a load of guff


    http://www.aviva.co.uk/library/pdfs/home/NHDEM1112.pdf

    quote:

    We will arrange for an Approved
    Contractor to carry out an Emergency
    Repair, or a Permanent Repair if it is a
    similar price, up to a maximum of
    £500 including


    only guarantee is a temporarry repair..... and what exactly is a similar repair!


    it says a similar price not repair.

    They're emergency policies not full blown insurance policies, so they're there to get you up and running again. So if it's £500 for a temporary fix or £400 for a permanent fix, they'll do the permanent one.
  • ihateyes
    ihateyes Posts: 1,326 Forumite
    it says a similar price not repair.

    They're emergency policies not full blown insurance policies, so they're there to get you up and running again. So if it's £500 for a temporary fix or £400 for a permanent fix, they'll do the permanent one.

    typo!
    One of the most expensive repairs on a boiler is replacing a heat exchanger which is around £400.

    Still a load of guff.

    temporary repair £50... permenant repair £100.... i doubt they will do. its not similar, its double the cost
    Promo codes are never always cheaper..... isnt that right EuropCar?
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    But there are some permanent repairs that can be done for the same price. If it's just a washer or a split pipe or a blah blah blah, then a permanent repair can be done... but that's just a side issue of the policy as the policies are really just 'get you back up and running' policies.

    I wouldn't use any Homeserve product myself either though... even when I worked for the clowns I didn't have one of their 'free' policies.
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