-
Unfair Gas Estimate (EDF Energy)
I was with EDF when I first moved in but was very reluctant to use any gas because they hadn't sent me a letter or anything explaining at what rate I will be charged. In fact, I didn't even know I was with EDF Energy until I switched to Scottish Power. They sent me a bill based on meter readings I had provided when I had…
-
Scottish Power Bill Query
i have today received my bill from scottish power and im very confussed and angry. this is my second quater bill and i am sure that it is incorrect! I have tried phoning but cant get through, Initally i did want to be online but they couldnt confirm my email address and i got switched to their standard package i havent had…
-
british gas
hi all, when i moved in property, the property was registered with british gas for gas. they sent me an est bill for £30 odd, i have since received a letter saying if i dont pay the £60 odd imm then they gonna £6 ontop. I never received bill for £60 odd. my problem is their customer service is rubbish, i have tried to call…
-
New home
we're moving into new house at the end of the month and I am trying to get the gas/electricity sorted. As we haven't yet moved in I can't use all the normal 'compare' sites as I have nothing to compare it to. I am finding it hard to compare all the different companies and tarifs as a new customer - any tips??
-
BG combined or separate DDs?
Eon have a combined DD for gas and electricity, does BG or do they have 2 DDs?
-
Old white meter - not money saving now?
We have a white meter for cheaper off peak electricity which we had fitted on the advice of our elctricity company about 32 years ago! At the time the chap that fitted it assured us that everyone always saved money with them, but now I'm not so sure. Originally we paid a small quarterly charge for the meter I seem to…
-
Air Source Heat Pump Tariff?
Hello i was hoping someone can help me. Scottish Power are taking a long time to get back in touch with me concerning which tariff suits an Air Source Heat Pump (ASHP) and a few other energy firms don't have a clue what one is. I'm currently with Scottish Power and have an Economy 2000 meter in place which is no good for…
-
deemed contract? Can i change?
Hi all, Moved into a rental, going to sign today with a new electricity supplier. I should have done it earlier but just been so busy. Got a letter in the post a few days ago from EDF saying 'As the current supplier we are required to continue to supply the premises with electricity subject to our Deemed Contract Scheme'.…
-
npower hometeam cashback
http://www.easier.com/88412-anniversary-cashback-npower-starts-today.html
-
E.on - What's happened?
Had my reminder email to say that Fix Online 8 is coming to an end, so a quick look at the E.on website shows the only equivalent tariff available offers slightly more expensive unit prices, but NO 17% online discount. Why? It's still an online product? All in all it looks like an 18-19% minimum increase if I stay with…
-
gas/electric monthly payments
I have been on employment support allowance since last september, I missed a few of my monthly direct debits for gas and electric due to lack of money, I have been paying bits off both bills each week between £5 and £10 depending on what spare money I have. i sent meter readings in to my supplier and they came back with a…
-
New Gas Boiler
I have recently changed to BG and thought I would give them a chance to "quote" me for a new boiler. (I live in south manchester) And was amazed when to Change the boiler and keep it in the same place ( and a power flush) they quoted £3197! of as I was a customer £50 per month for 10 years (thats £6,000). When i said i…
-
Switching providers
Hi everyone, This is one of my first posts here - I've been lurking for a while and have to admit this is probably one of the best websites I have ever used :D You truly are a great community and represent what the Internet should be all about - sharing knowledge. To the point though - I will probably get ripped to pieces…
-
Standing charge and low income
I recently spoke to Swalec to see if I could get my monthly direct debit reduced and the very helpful lady gave me two ways to reduce my costs. Firstly, standing charges are optional, I had no idea that was so. If you do away with the s.c., the first few units cost more and the rest cost less, so if you use a lot of…
-
Advice please.....
Just moved into a rented property which we rent through a an agent. the property is a 2 bed,victorian mid terrece, with gas central heating. Just setting up our gas/electic suppliers (british gas & npower) via monthly direct debit. British gas have said for our type of property we should be paying £45 per month over the…
-
Having problems getting a gas supply
Hi All, Just in need of some advice. I moved into a new build back in October 2010. The house is part of a redevelopment - the old houses got flattened and some new ones built in their place. I have been trying since October to get someone to charge me for my gas and no-one wants to!!! My landlord and the builders both say…
-
Scottish Power Tariffs - Please Help.
Hi, I am totally confused Scottish Power tariffs and amd hoping that someone could help me understand them. I have been a Scottish Power Customer for 10 years and have had nothing but problems with my billing. They have recently increased by Direct Debit to £210 per month!! Although I don't have gas, I feel that this is…
-
First flat advice
Hi there, I am going to be moving out for the first time in October. I will be living in a one bedroom flat in Liverpool and im basically trying to get an idea at what im going to be spending on gas, electric and water? I have seen the price on the British gas website says £75 per month but that is based on the average…
-
Is there another utility supplier i can go to?
EDF, British Gas, Scottish Power and NPower have ALL TOLD ME LIES AND EACH HAS GIVEN ME ONE HELL OF A CRAPPY, SHODDY SERVICE tailored to them debiting me at every opportunity and giving me nothing but lies and deceit and complicated letters in return, a huge sprawling money making mess that i have had to go to the cheifs…
-
Need some advice re- British Gas & EDF
I wonder if anybody could give me some advice? I moved into a new property in March . A week prior to moving in I went online with British Gas and set myself up with there duel fuel websaver 11 package. It is now May and the Gas has only just been set up very delayed but at least its done. The electricity however is a…