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BG websaver 6 ended, check your account
I logged on to my online account today just to check the balance and noticed that I was on the standard plans for both gas and electricity. Called BG and was advised my tarrif, websaver 6 ended on April 30th, and I should have been notified by email, which I wasn't. The advisor changed me to websaver 11 and backdated it by…
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Scottish Power online capped for free
Hello, im new but i was hoping somebody might be able to help me, after pestering my mom to let me have one of her gas and electric bills to see which tarrif she is on i have found out she is on the scottish power online capped for free (no standing charge) i cant find this on any of the websites to compare what sort of…
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Warm Front Grant - Help!
Hope this is in the right place, I will try and keep it brief. Applied for warm front grant in April 2010 to replace storage heaters, this was approved in May 2010, Since then nothing has happened, the paperwork was apparently passed to installer and accepted in October 2010, but every time I contact the number I have…
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Npower switch - £200 bonus
My BG websaver dual fuel plan ended on 30 April and so the timing was perfect for changing for us. When approached at the Grand Designs exhibition by NPower asking if we'd consider switching we concluded by doing so. Has anyone else looked at their £100 Green Energy and £100 direct debit bonus plan and have any advise? To…
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Utility suppliers & web presence
As my current deal with EON ends July 1st, & they have nothing competitive to offer at present, I've been looking around for a new supplier. One of EON's strengths (other than their super Fix Online v8!!rip :( ) is their customer web site. I'm interested in views of how easy/useful other suppliers web interfaces are, as…
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Huge monthly gas direct debit
I am desperate to get our gas direct debit down but I just can't seem to do it. We pay £106 per month (for gas only) from EDF. There is no debt on the account, we are just paying for our current usage. We have a newish (1989) four-bedroom detatched house, with cavity wall insulation and loft insulation up to the required…
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Switching to Online S@ver V7
If I understand my tariff correctly, it's currently Online S@ver V6 this comes finishes at the end of June 2011 so before they switch me onto there more expensive standard tariff can I request that as of the 1st July 2011 I get placed onto their their Online S@ver V7? Thanks
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changing suppliers when the bill is not in my name
Hi All I'm hoping someone can offer some advise. Our utilities our currently supplied by E On and at present the bill is in my father's name. I now need to change this to my name. We're looking to change suppliers and I'm wondering - if I go ahead and change to a different company, would I be able to do this in my name,…
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Backcharging On Gas
We moved into our new student house in Summer 2010 and switched the gas supplier from Southern Electric to NPower. We received a confirmation letter from Npower stating that we were with them for gas (and electricity). We began receiving bills for electricity online. Due to some strange internal fault to do with the meter…
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Economy 7 Day/Night mix confusion
Hi, I've been googling this subject for some time and never found anything. Basically, I am being billed by Scottish Power on an Economy 7 night rate for all my electricity. My house used to have storage heaters. About 12 years about it was fitted with mains gas central heating and all storage heaters removed and wiring…
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N power meter questions
Hi im not really good with this so please bear with me We moved into this house 3 years ago ( 2 bedroom house)and it had prepaid meters so we just stuck with them Ive just had a letter from npower saying the pirces are changing and in the next 12 months this is what we will be paying based on the last 12 months usage. we…
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BG Websaver 11 - Cash back deals?
OK folks, I need some help trying to get a cashback deal. I've done all the comparison searches and worked out that British Gas Websaver 11 Duel fuel is the best for deal out there for my circumstances. I've seen some posts stating you can you switch from BG standard tarrif to Websaver 11 and get a £50 cashback - does…
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Pre payment meter - changing?
Hi all, Does anyone know if its possible to change from a pre-payment meter to a normal one? Looking to change to a direct debit scheme and this pre-payment meter was here before me moved in Thanks :)
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Reflex Energy
Has anyone dealt with these as the deal just seems too good to be true, as no one gives you nothing for free. http://www.reflexenergy.org.uk/home/ pothole