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Help i'm confused!!
Hi could someone please advise me which is my best option. I have just found myself to now be a single mum of two small children. I had Tonsil Cancer with lymph node involvement last year that required aggressive chemo and radiotherapy which finished Feb this year. I now feel the cold even more so due to this. I was…
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pre payment meters
hi how can i cut the cost of money i am putting on my gas meter??? £10. is only lasting 2 days i dont have the heating on all day either, i can not afford 2 keep puting this amount on. no money is taken off i get the full £10 worth of gas.:(
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How do I know what I spend on gas on a freezing day?
As it was very cold yesterday and I had a guest staying, I knew I would have to keep the gas central heating on all day so I took meter readings at the beginning and end of the day to see see how much I was spending. At the end of the day I called my energy supplier, EDF, to find out how much the 4 cubic feet I had used…
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Please help! Switched & charged twice!!!
Hi all. I recently used the comparison tool on here and switched supplier from nPower to E-On. Apparently i was going to be saved over £400 a year. For starters my first direct debit from E-ON is more than my nPower payments. Don't quite understand that. I gave a reading so it is not an estimate. But more alarmingly nPower…
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EDF Welcome Bonus
Dear Forum , I've just received the Royal Mail EDF paperwork on 02/12/10 following a successful application via Quidco on 23/12/10 and I wonder if anyone could clarify the implication of the online confirmation : Important Information : + EDF Energy's £100 Welcome Bonus offer is subject to the customer signing up to the…
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Storage Heater doesn't work
Hi, I hope someone can help me. I moved into my one bed flat in the summer and now i need the storage heater in my bedroom it doesn't work and I'm frozen :( (mind you the one that does work in the lounge is next to useless!) When I moved in the previous owner had curtains which covered the vents so I suspected it's cut out…
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EDF Cashback via Quidco/Topcashback ??
Anyone tried applying to change to EDF in the last 24hours ? No matter what cashback site i use the links to EDF are not working ,anyone else had the same problem ? Cheers
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changing from a prepayment meter?
Hi we are using a prepayment meter for gas and elec, (provider-southern) how do i go about changing providers? also to a monthly direct debit? i dont no who i want to change to as cant compare on moneysupermarket, any help will be greatly appreciated! thanks! x
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Energy scammers
I had a phone call from an Indian sounding chap that said he was calling from a company called EnergySavers. And because I was Scottish (I am not Scotish nor live in Scotland) I asked where he was calling from and he said in South London, I hung up. Anyone who lives in the UK would know where Scotland is and would also…
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Payments by Direct Debit
Is there a maximum percentage by which a power company can increase a direct debit? We had been paying a monthly amount based on the company's estimated useage since we moved in 4 years ago. I can't remember the last time that we gave them a meter reading but they have just been asking for another one, but before I've had…
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loft insulation
Hi My partner has been into the loft today and says its warmer in there then anywhere else in the house. He says the insulation is about 1-2 cm's. We live in a rented detached house with 2 floors, 3 bedrooms which is about 30 years old. Apart from add insulation ourselves if there anything that has to be done by our…
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letter from npower offering me money from 2007
I've had a letter from npower offering me an amount of money which they say is a one-off payment relating to charges to my account when I was with them in 2007. I have looked on their website and can see nothing about it. I am reluctant to put in details as they say. Has anyone else had this letter? Is it a scam?
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NPOWER & how do I use my credit???
iam £146 in credit on my combined G&E bills. Now my payments were £100 p/m but NPower want to increase them to £102 based on estimated future use. I amended my DD online to £20 p/m. I thought the credit would be used up for the month and I would have extra money for xmas. Man from Npower says "No"....... How do you use…
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Bullying SSE
My daughter moved into a council house 2 years ago. The previous tenant was in huge arears on all utilities. My daughter sorted out the electricity and pays it by direct debit. SSE threatened to take her to court even though the arreas were not hers, her tenancy agreement proves this, and have forced her to have a pre…
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cubic feet Vs. cubic meter please help me to understand!
sorry if this has been posted somewhere in this forum before but I couldn't find it! I have an imperial meter (cubic feet) and I wanted to see how much 180 cubic feet of gas (as my meter reads) would cost with npower. I visited this site ermmm i am not allowed to post links but you can find it on 'mysmartmeter --…
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Which type of space heater is cheapest to run?
i posted this earlier on the 'preparing for winter' thread and they suggested i might get more help here so if this thread seems out of place please forgive me! i'm wanting to get a small inexpensive space heater for a bit of instant heat as we have storage heaters so when it's really cold once the sun goes down the time…
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Energy Prophet 2010
How about a little competition? NPower and E.On are yet to increase prices, so it's only a matter of time they do. No Prizes, just the un-coveted title of Energy Prophet of 2010. In future, all remarks directed to said Prophet should start with "To Honourable Prophet (Name)", "Dear Prophet (Name)", "Your Far Sightedness"…
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E.ON Track & Save 7 need urgent help
Bit of history: we have been on Staywarm for a long time, but due to changes in their t&c we no longer qualify for it. Therefore from 17th November they switched us over onto Track & Save 7. At the same time I checked the comparison sites and found that we would be better off with EDF's Online S@ver v7 tariff, so applied…
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help explain my mams bill please
Mam has not long moved into a 3 bed cottage with storage heaters.She's just using 2 night storage heaters downstairs to heat the house alongside a coal fire.This is her bill 29th sept - 30th Nov Electricity summary Electricity Tariff - Super Tariff / Payment On Receipt Meter: Day 29/09/10 28825 Customer reading 27/11/10…
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Scottish Power monthly charge - can anybody explain it?
Hi everyone, I've searched the forum but can't find much. We're on the Scottish Power Online Standard tariff, and we get a monthly charge of £110. However, these charges seem to be much higher than the actual bills according to the Bill & Payment History on the website. In fact our account is currently "£535.16 in credit",…
