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Npower, direct debit and usage
We moved into a new house on Feb.16, this is a very well insulated semi 2003 new build. We have a gas boiler (not sure what type in the kitchen) and a water heater on the 1st floor airing cupboard, all radiators have TRVs and there is a separate thermostat in the lounge that we can regulate to the desired temp. Our…
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Desperate for advice
Hi Please can I ask for advice. Just got review letter from EDF about changes to electricity direct debit, plus that they want to take a payment of £207. I cannot afford this, and use minimum of gas and electricity, truly. I live in a small one-bedroom flat and have deliberately only used heating and electricity when…
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Has anyone else been given a debt from npower???
I was previously with e.on then switched to npower maybe two years ago i have a prepayment meter which was installed before i moved in. Now two days ago i recieved a strange letter from npower telling me they had important information about my meter. They informed me they are now going to collect £5.00 every week from my…
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Timing when to switch energy provider during a quarter
Forgive me if this has already been debated/discussed, but I want to discuss the implications of having a quarterly tariff cycle and the timing of changing tariff and/or provider (i.e. my tariff charges a higher pence per Kwh for the first 'x' units of energy per quarter, then a reduced charge per unit is applied if/when…
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key not working help
i have recently set about changing suppliers and am in the process of doing so. but i just went to top up my electric key, then i put it in the meter, the meter bleeped a few times, but the credit hasnt gone on, now i believe i have to pay 7 quid for a replacemnt key? and will they credit my card with the top up i have…
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Capped For Free Online-Scottish Power
Just checking my gas/electricity statement at work. Noticed that the account says "capped for free online", is anyone else on this package as its not listed down as one of their packages? I know that about 6 months ago i was on a capped package but wasnt the one mentioned above!!!! Looks like they have automatically…
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Advice needed
Hi people, Im new to this site and just about to move out of my parents into a new apartment. Obviously I've got to decide who to go with for gas, elec etc? I haven't a clue how much we're going to use. There is only going to be the two of us and its a two bedroom apt. Any tips appreciated. Cheers
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duplicate meter readings? EDF electricity
Hi folks anyone come across this before? We received a bill from EDF last week. It's estimated with an actual reading from the start of the billing period. Thing is I went to check the meter and yesterdays reading is exactly the same as their actual reading from July. Before contacting them I thought I'd see what the…
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scottish power didnt cap my rate can I do anything about it ?
Firstly I am new so please be kind ... Here is my tale of woe ! In about April last year I jumped at the chance to cap my rate with Scottish power after reading one of Martin's tips. There was literally a window of a few hours (or days cant remember) before the capped offer was finished. I duly logged on and filled out the…
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Evergreen rolling electric charges
We have been stuffed by British Gas Business whom we use for our electric. They claimed to have sent us a letter on 3rd March 2009 stating that our prices were due to go up with our new contract in May. If we didn't want to accept this, we should notify them. As we never received the letter, these charges have been applied…
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help with bills
Hi guys - i am moving out for the first time on saturday and very nervous! is there a way of fidning the chepest electricity supplier - we have no gas - storage heaters and an emerssion heater. The electricity is on some kind of tarrif called something 7 (maybe e7?) and is cheaper when used at night i have tried price…
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Scottish Power £110 cashback for switch on topcashback
TopCashback have £110 cashback for dual fuel switch to Scottish Power. They are near top of table (at least for me) as well so very good deal. Check it out -may be time limited
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comparison sites - current tariff absent?
hi, i've tried to use a few comparison sites, however my current tariff is not listed by either uswitch or moneysupermarket; any ideas what i can do? for info, i'm with Scottish Power and the tariff was called 'Discounted Energy Online Oct 2009', which has been changed on my latest bill to 'Disc Energy Oct 2009 (extend Apr…
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Moving from electic-only flat to dual fuel house...help!
Hi all :hello: I need some advice about switching energy suppliers and finding the cheapest deal for me, I hope someone can help. My boyfriend and I have recently moved from a 2-bedroom flat to a small 3-bedroom end of terrace house. I want to make sure we're getting the best energy deal in the new house, but I'm not sure…
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electricity, storage heaters and landlords....help!!!
I have recently moved into a rented flat and have purely electric heating through storage heaters. To my amazement the electricity meter is a standard single rate meter. i recevied a bill for two months for £170 from my supplier based on actual readings i had given. as i don't have an economy 7 meter the heaters are always…
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Faulty meter, guesstimated usage problem
Can anyone help with the following please…… We recently moved out of a property after only 6 months. We had been paying £80 per month gas by direct debit. On closing our account with Phoenix Gas, they sent a bill for £60, and stated our account was now £420 in credit which would be returned by cheque. However, next we…
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Pre-Payment metre question.
I recently moved into a new property and the gas metre is a pre-pay one, the landlord has switched us over to southern electric from british gas, the switch has just completed and we are yet to receive a top up card for the gas metre from southern electric, the gas has now run out and I don't know what to do, if I topped…
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Help a newbie
Hi guys Me and my girlfriend are FTB's and we are hoping to move into our first house on December 10th Currently property has both gas and electricity with Scottish Gas (British Gas) on a pre payment meter what i am wanting to know is how easy is it to switch from current supplier to another supplier and get a metered…
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contract ending soon with B.G.
Hi I am on the dec 2009 tariff which ends on the 31st Decenber and have been informed by a call centre staff member that I shouldn't do anything about changing until the 31st December as I will be charged a cancellation fee and my answer to her was I most certainly will be seeking out different suppliers prior to this date…
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Scottish Power v/s NPower
generally who is the cheapest duel fuel supplier in these two? Im currently with NPower for duel fuel but Scottish Power are offering £110 to switch to them.
