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Southern Electric: Not bill for a year, and then I get a £2100 electricity bill!
I was hoping someone could give me some advice. I have an electricity account with Southern Electric. I was on a monthly direct debit on £56 since about April 2007, and it covered my balance. In October of 2008, my central heating packed in, and I switched to electric heaters because, at the time, I didn't know how long…
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How legal are contracts?
Hi I had a phone call from EON, they wanted me to switch over to them. I had been looking to switch suppliers so agreed. Whilst they were on the phone they told me that I had 14 days to change my mind. If after that i changed my mind then I would have to pay a charge of £50 if I ended the contract before the 12 months was…
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Southern
hey everyone has anyone else received a free energy monitor from Southern? It came out of the blue. I've always been impressed with these guys. They're always happy to help, listen to you and actually do what you ask of them without any fuss. Well that's my experience of them over the past 3 years anyway. A few other…
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Scottish Power : Premier Plus : What Is It Please
To save a lot of searching, can someone please post what this package is ? I applied to switch to SP Online Energy No Standing Charge paying by Direct Debit which has had 100.00 Quidco validated. Firstly I receive a letter from SP informing me that I will be making monthly cash payments, following email exchanges I was…
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Economy 7 - get rid or retain
I have an economy 7 meter, however the only thing that is run off it is the backup heating for the hot water (normally done by lighting my range). I never use the economy 7. Is it worth having the meter removed (the heater rewired to normal electricity), they will do it for free, and then getting a much more competitive…
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Haggling with a potential supplier
Has anyone done this? Something on the line of 'i will change over to you if you fix my boiler or install a new radiator' etc etc With such a competative market and door to door sales its obvious everyone wants your business. Has anyone successfully haggled? My boilers broke and quoted £127 fixed free from BG. Im with…
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escalated complaint - bill deadline
Hi, In case of a complaint made to the ofgem (after going through the supplier's procedure) about an excessive bill is the supplier obliged to suspend the bill till the complaint is reviewed by ofgem/energywatch or does the customer still have to pay even though he thinks the supplier is wrong?
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Changing gas and elec
Hi i'm currently on eon price protection plan-v14 for my gas and elec i'm a low user capped to october 1) will I get penalised for changing , done a comparision and scottish power is cheaper £45 a year +£30 for changing, also thought of going on eon online extra saver plan,happy with eon but 2)should i be looking around to…
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Scottish Power quote -too good to be true?
Got a quote for gas and elec from Scottish Power today from tel sales team Gas 4.348 for first 4872 kwh pa then 3.416 Elec 13.632 for first 900 kwh pa then 8.759 both prices excluding vat. Not amazing but then i was told I would get discounts of up to £191.55 pa on top of this.I asked what 'up to' meant and how could I…
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Utility Warehouse and Letting Agencies (please don't merge - different query)
We rent a house privately through the large letting agency in the East Midlands area - we like the house, we like the area and we were wanting to carry on and renew the tenancy next year. Our energy supplier is E.On - oh works for them, we're happy with the deal and if there's anything needs sorting - he can get hold of…
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Help please - elec bill very high
Hello, am looking for any help with our last elec bill from Npower which came to £540 for the quarter...usually it is about £140 and have been living in this house for nearly 2 years now. If you have any suggestions please please let me know! Thanks! With EVERYTHING in the house turned off - at the main switch - the meter…
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overpayments
it seems that powergen have been taking money from me when they shouldnt have, back in 2003 they took 50 pound from me in may jul and aug, just wondering if anyone knows how much i should ask for in interest/compensation for them having my money for over 6 years, would using the interest on bank charges be a suitable way…
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quick question for ebico customers
I've recently switched to ebico and the first card said that all over it but when I've got a request for a opening meter reading, the letter says 'welcome to southern electric' I know that they're the same company but is this normal? I would have expected it to say ebico on the letter somewhere
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E.ON High Bill?
I moved into a New Build home on a David Wilson site back in early December and have recieved 2 bills since. Both bills were for dual fuel, each at over £300 a piece. The heating has been off since late March/Early May and we have cut down so much since our first bill as I thought that one was a bit steep anyways. . . The…
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Help with British Gas Tariff
Hi I was wondering whether anybody has the Tariff details for British Gas Price Protection until Dec 2009 for the North West (Manchester Area). I requested a tariff change in July last year to Click Energy 5 for my Father in Law but have recently found out that they have been billing him for Price Protection in error as…
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Changing my old meter . who?
My electric meter is as old as the hills and reader said that it was very difficult to read when first number is either a 9 or 0 (lots money fifference). He said it probably is out of calibrationa as my bills are high and it is 25+ years old. So who do i contact to get it changed . He did say , it was either edf or eon. It…
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omparison Sites using wrong data
I have just connected on ALL of Martins recommended comparison sites for Gas/electricity. The answers I got back were very interesting. However when I dig deeper and compare the actual unit prices used to compare against my curent supplier they are higher than those on my current bills and hence look good. Is there any…
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Door step caller
Had an odd visit tonight. Door bell goes and outside is a SWALEC rep. We do the usual where they ask if I'm Mrs X, and I say I'm not. This flummoxes them for a while as I don't say who I am, we eventually agree that my name is X, I'm just not a Mrs. He then said that he could cut my electricity bills, at this point I…
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Compare site and GG prices totally different
Are they accurate as im getting conflicting answers with my search for cheaper gas and electric. I have a prepay meter so i know they dont compare, i substututed this to standard electricity using the same kwh. If i put in the exact kwh i have used fro both of a yearly period its say eon could save me £135 and British gas…
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No gas bill for 2 years
I moved into my New property 20th July 07. I informed British Gas of meter readings etc. They said they were NOT my supplier. Despite numerous calls , emails and face to face , they still maintained they were not my supplier. Only Today do i have correspondence stating they are. How on earth do they go about billing me…
