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Continued estimated electricity
About 18 months ago, I changed from British Gas to EON and my meter was never read at the time. British Gas admitted that they had no idea what the actual consumption was and acceptred two thirds of what they claimed was owed. On change over EON continued to estimate the consuption and has done so ever since, so I am in…
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Flat hardly occupied - Standing Charge
Hey guys, I moved into my own flat last november from my parents house, my mam set up my electric for me which was a prepayment meter, she signed me up to E.On which is costing a fortune, the standing charge is 39p a day and im never actualy there as im mostly at my partners house. While i was there i was thinking of…
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eon 20/20
changing to this in a few weeks, but is it any good, as really need to save some money, hopefully will save money as dont have anything on in the daytime, dont mind paying for after 9pm. anyone on this please help thanx!
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Which is best to switch to?
Hi. I've been an npower gas & elec customer since May 2007. I'm currently on the fixed price March 2009 tariff, paying £33 a month for gas, £28 for electricity on direct debit. I've looked on a few comparison websites but it appears npower always comes out the cheapest, but I'd be paying slightly more than at the moment.…
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Long Standing Meter Mess
We switched our gas supplier in Oct 2008 from Southern Electricity and paid them up. Its now emerged (through the new supplier Eon) that our gas meter was changed while Southern Electric were our supplier. The meter was replaced in June 2007 from imperial to metric. You would think then we were over paying from June 2007…
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Cancelling Scottish Power Fixed Contract
Has anybody cancelled their fix? I applied online for the SP fix on 30th July and received a letter and pricing leaflet on 12th Aug. When checking my bill recently I realised I have been charged the higher standing charge of the Oct-09 fix instead. I have queried this with customer services but am getting little joy. The…
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Npower/collections direct - what shall I do?
I'm new to these sort of sites, and this is my first post. I have lived in my current flat for 11 months. As soon as I moved in I rung npower and they then became my electricity supplier. It's my first flat, and I didn't really know how much I was meant to be paying each month for electricity. Therefore when a bill came…
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NPower expect me to foot the bill for their incompetentcy! HELP please!
Got up this morning to a nice letter from NPower informing me I owed them £994.02, FINAL reminder too, first I've heard plus not to mention the fact I have had a prepayment meter ever since I moved in to this property nearly 4 years ago :rotfl: Bit of background information if anyone could help please - I was with British…
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£200 a month gas bill
Hi, I've had a look through the site and it seems as if I'm paying way to much for my gas, but I wanted to detail my circumstances to check that i'm not going mad. 3 adults in a 3 bedroom semi-detatched house, windows are double glazed but very old and not that good. I'm not sure about insulation or other efficiency…
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Cheapest utility suppliers over last 8 months
Hello, i am a new user abd would be interested to know if there is a website or helpline where I can find out the cheapest Gas & Electric supplier over last 8 moths. We moved to a brand new house in July 2008 and have not yet had any bills!!!!. I am assuming I could switch to a supplier of my choice and was hoping I could…
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Scottish & Southern trying it on?
My partner is fuming! She had a problem with some radiators not heating up - she has insurance cover so got an engineer out. He came on Friday and found the problem was due to a faulty part letting air into the system. He came back yesterday and fitted the replacement part. Then as he passed over the paperwork told her she…
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I'm with nPower standard dual fuel - can I switch to online?
I almost tried last night, via Moneysupermarket, but saw in the small print that the online tariff is for new customers only. However, the main article here encourages us to switch tariffs. I feel a bit of a fool for being on the bog-standard tariff, as all the comparison sites show the nPower Online 14 to be the cheapest…
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gas bill
hiya im new to this .just a quick query,just had my gas bill from nov to feb.it said i only owe them £62 which i thought was not bad considering i was only paying £35 a month it was read on the 12 feb with a reading of 9369 but after reading it today it is saying 10169 , i am gob smacked to say the least that they say that…
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How to Beat Npowers Gas Sculpting and Get Cheaper Gas
Npower was slater a while ago for a mistake in their gas sculpting policy. For those that don't know npower charge more KWH's at the higher rate in the winter when you use it most. A bit sneaky but this means you do get the benifit of cheaper gas in the summer. So heres a way to make the most of this. This works well for…
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Customer Services ratings?
I have done a comparison and my bill will be 8% cheaper if I switch from Scottish Power to Npower. For me, its not all about the money because I would rather stay somewhere if they have good customer service. I havent heard very good things about Npower and was wondering if anyone could advise me? Also, which companies…
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Washing
Just received our electric bill from southern electric £260 for 3months and we are on economy 7. I think that using the washing machine contributes to the bill even though it is done during the economy 7 hours. I have recently decided to use the laundertte washing machine cost £2.20 larger capacity and takes 35minutes and…
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Am I getting ripped off?
I have just got off the phone with British Gas and I have been told that I owe them £321! I pay £55 a month for electric (no gas) and live in a one bedroom flat. How could that be? Could the meter be broken? My bills are estimated though (The last meter reading I gave was last year, when I was told that I owed them £250) I…
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B@lls up!
I think there has been a b@lls up somewhere along the line. As far as I know I am with Scottish Power for my gas and elec having recently changed from another provider. However I am getting bills come through for this same address but in my wifes name from E.on How can I check who I should actually be paying????
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help with meter reading - have they added a debt ?Hi
Hi, Im with Ebico and recently had a new meter installed (token to key) and since then the charges have more than doubled (much more). I'm trying to understand what each display means but can't seem to find anything on the net to help - Im worried that they have added a debt I don't owe as I had alot of letters from…
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Bills arrive late - can't use discount
Sorry if this has been discussed before, but when searched couldn't find what I was after. Our gas and electricity supplier (Southern for both) offer a 'prompt payment discount' if we pay quickly, usually around one week, maybe 10 calender days after the date stated on the bill. However we can never take advantage of that…
