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Not informed of price increase (Atlantic) can I complain?
Received my first bill from Atlantic today for the period from 7 Feb to 14 April. From 7 Feb to 31 Mar I am paying the price which was stated on the contract I signed. I know it was all over the news that they were putting there prices up from 1 April but shouldn't they have sent me something to notify me what the new…
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Huge, Massive Gas Meter Reading Help ???
I have lived in my 2 bedroom semi for 12 years with my wife and now daughter age 3. We have gas central heating and hot water and a gas cooker. My monthy DD for gas has been £35 for years and we always end up a tiny bit in debit during the winter and likewise, credit in the summer. No problems there. In January, my…
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New Cooker?
I am investing in a new free standing cooker. What is more economical all gas, all electric or duel i.e. gas hob elec oven. All advice welcomed, thanx
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Pre Payment Meters
I wish to change, but, some of the comparison sites do not recognise people how pay the utility bills ie gas and electric by these means. So i beleive i am not getting the full benefit of the switching comparisons. Please help
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Best tariffs for new customers only??
I have just done a comparison for dual fuel on the major sites. They all list N-power in first position for me with their Sign online 10 scheme, claiming this will save me £169. I am on N-power's Sign online 4 scheme but reading the small print, the new scheme is for new customers only. Is the only option to move to…
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Compulsary Electricity Meter change?
I have just had a letter from my electricity supplier E-ON stating they are going to change my electricity meter for a new certified one. They say because its several years old and coming to the end of its certified life. Do they only have a life of nineteen years? What other reasons could they have for wanting to change…
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Economy 7 Off Peak hours
I on Economy 7 and for the first time in the 10 years I have lived in this house I have noticed something strange about my off peak hours. I believed these hours were between midnight and 7am, however, last night after bathing my kids and having used the washing machine a few times during the day and my daily dishwashing…
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Taking ages to switch to EDF
Did a comparison online on 2 March 2008 and decided to switch my electricity (from Atlantic) and gas (from N Power) to EDF. I received a contract on 5 March 2008 but have heard nothing since. Rang them on 11 April 2008 and was told it can take upto 8 weeks to switch, are EDF normally this slow, I have switched a few times…
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KwH in new house
Hi wonder if anyone can help. We've been in a new house since septemeber, on Scottish power online energy 4 dual fuel. Usage is all over the place, and i don't have a full years supply data. I nearly moved to British gas click energy 4 the week before they put the prices up, but cancelled, when they did. Every time i go on…
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ScottishPower – Fixed Prices Till March 2011 – Are You Locked In?
I’m currently with Scottish Power for dual fuel (online Energy Saver 4) and in my area no other offer is materially cheaper other than Npower which I prefer to ignore for the present due to the “sculpting issue”. I’m interested in the ScottishPower “Fixed Price Energy Offer - NO PRICE RISES UNTIL MARCH 2011” tariff however…
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British Gas Click Energy 4
I received a email from BG the other day saying they had raised their prices on the 8th Feb for the Click Energy 4 tariff, I was thinking it was a bit late for them to be telling me this now! My question is if I had moved onto the Click Energy 5 tariff on Feb 8th would I have saved money? If so do I have a case for BG to…
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Ebico as a supplier
Hi all I'm looking to switch electricity suppliers and Ebico, although not the cheapest, does seem to have the best reviews and would save me money. Quick question, though. They are listed as an "unlicensed supplier" on USwitch. Can anyone tell me what that means and if I should be nervous?
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npower bill
Hi folks new to the forum Ive just recieved my 3 month gas bill with npower, we moved into the property 3 mths ago. Well we only pay about 10pounds a week for the electric with npower where most of our energy comes from, heating, power all electric. But we have a gas cooker and we didnt get the cooker until feb, so the…
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How Can I Find My Electricity Supplier
I recently moved into a new flat. The problem is it was brought as a repossession and so the details of electricity and water suppliers were not passed onto me. So far I have been waiting for a bill to arrive so I can contact the supplier but this has not yet happened and I have been sitting tight for a few months now...…
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NPower tarriffs
Hi Just thought i'd share this with you all, i'm an NPower customer and recently received my annual bill, they have doubled my gas payments to £61.00 a month :eek: so like any good MSEer ive been doing some price comparisons looking to change suppliers, all the price comparison sites have just been throwing back NPower at…
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using less gas...
a few pointers if someone can help, i'm currently figuring out my gas usage but i will assume i use too much (4 people live in my house, the gas boiler heats up all the water for washing machine, shower, radiator etc). anyway... what can we do to lower our gas usage, will turning the thermostat down help? or simply just…
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Timer on Economy 7 immersion. help needed?
Hi, just wondering if anyone can help. I am on economy 7, with what I belive to be a direct electric immersion heater. there are two elements to it, one half way up and one at the bottom. The top element is attached to an any time switch and the bottom to a night time only one none of which have timers. My question is how…
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Low Energy Light Bulbs - Are they suitable for PIR Lights?
We have just bought a PIR outside light from Wickes. It senses when the light dims and only switches on when the light levels are low (ie dusk till dawn) and should only switch on when motion is detected. I picked it because it specifically says it is suitable for low energy light bulbs. But - every low energy light bulb I…
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Electricity User Change
Hi, Can anyone point me in the right direction for changing electricity from a medium user to a low user. All the comparison sights seem to take it that your usage will not change. Will i be better avoiding standing charges
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Getting a gas meter fitted ?
My parents have recently brought a property which currently has no active gas supply. Can someone please tell me what the process is (and the timescales/cost involved) to get a gas meter fitted - so they can install central heating! Regards Sunil