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Flogas and Direct Debit
Hi all I'm wondering if anyone has some advice for me. I've moved into a rented property supplied by Flogas LPG, and have set up an account with them. I have indicated on their form that I wish to pay by cheque, but they are saying that I have to fill in a direct debit form as well. I do not agree with this and am…
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Help with Gas Metre Calculations (Atlantic)
Hi, Yesterday th engineer exchanged my metre from pre-payment to credit metre. I have contacted Atlantic and according to there records I'm currently on Domestic standard. The metre was installed around 1.30pm, I guess the metre reading at that time would have been 000. When I cam home the reading was showing as 00000874.…
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Why are British Gas so &%&** incompetent?
We have moved house and needed to get the electricity reconnected. BG were the old suppliers so were stuck with dealing with these muppets. Last Friday I asked for the electricity to be reconnected and also went to Atlantic for a new gas supply (apparently BG couldn't understand that if the place has no meter they could…
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prepayment meter - too pricey
Hi, when I moved here a year ago, there was already a meter in for both gas and electric, so I thought for convenience I would stay with that. Now I am in a position to change, and want to as its far too expensive. Gas is with British Gas, and Electric is with NPower. I tried going though the energy helpline link, but it…
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British gas...i could scream...
We moved in 7 months ago to this new build house, after finding out british gas supplied the gas and elec we sorted the gas after a while and the elecrtic has been ongoing, we still have had no bill... Written complaints are ignored and even when i email i seem to get somone who's got some brains and then it still is a…
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Atlantic tariffs
Hi I have done a price comparison against Atlantic and they say they will be about 10% cheaper but I cant find the actual tariff anywhere. Anyone know what their electricity tariff is? Thanks David
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Bills
Now i have cancelled my direct debit with British gas i was expecting a bill for the amount owed.Do you usually get asked for the amount straight away, or do they wait till the next bill is due??
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how will they calculate it accurately
I was recently asked to read my electricity meter. When I rang with my reading she said her computer highlighted it as an unusually high reading - I double checked but it is right. Previous readings have been estimated. What worries me is if my reading has been underestimated for the past year (say) and now it is put right…
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Charge for moving Gas & Electric meters
I have been quoted £572.38 (incl VAT) to move my gas meter. This is the minimum charge raised by the only company who move meters for SSE in my region. I have been quoted £327.82 (incl VAT) to move my electric meter. This is the minimum charge raised by my provider (SSE). I have queries both charges. They say they are…
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Please Help!! I dont understand my bill!!
Hi I live with my partner in a three bedroom semi 1970's house, in Feb 2008 I changed from prepay meter to a 'normal' meter. British Gas told me to ring up after one month so they can calculate my usage. I did this today, I ve used 264 units from the 3rd of Feb till today. On speaking with a customer advisor they have…
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Scottish Hydro - prices up yet?
Hi, just wanted to ask, does anyone know if Scottish Hydro have put their prices up yet? I was on the phone to them about a week ago and they said they were still to do so, but the website quotes prices dating from 18th Feb 08 - does this mean they were changed then?:confused: I can't compare my old prices with those on…
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NPower gas 'sculpting'
UPDATE MARCH 09 What's this about? In April 2008, npower changed the way it bills gas customers and miscalculated. After a long drawn out process Ofgem has now ruled it must pay back the overcharge. If you were one of its customers (apart from those on prepay) at the time, you should be getting a refund. This thread was…
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Business electricity/MPAN number
Hi I've just started renting a Portacabin with an electrivity supply. I anticipate using only a tiny amount of electricity but my curren supplier charges 25p per day standing charge. They have given me a 13 digit MPAN number which I can't input into any comparison sites. They tell me that there is no such thing as a…
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Daily average for March
Hi, Can anyone tell me what their average daily reading for electricity for March is? We live in a detached 3 bed 2002 house, gas CH, double glazing and (2 kids) and is looks like we are using 23 units per day! I spoke to our supplier and told them the reading last week and they admitted they have never had an actual…
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URGENT HELP... Please Martin
I am writing to ask if you could advise us on the predicament we have found ourselves in with powergen. We moved to powergen roughly 3 1/2 yrs ago from British gas and southern electricity. We put our gas on DD as it was on that already. We were told we couldn't put our electricity on DD as we were on a key meter for at…
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Npower Gas Guzzlers
This is my first post so hello everyone :) This is a bit long-winded but bear me out it's important! I've just had my npower bill through for the period between december and march this year and it seemed a tad high, so i did some calculations and it seemed that they have calculated too many kwh at the higher price band…
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gas bill via s-power help pls?
hi guys just received a letter from scot power for a gas bill of £970. they have stated they have not billed me for 2 years as there been glitch on their system. this is also partially my fault for being under the impression my elecy direct debit via them was for gas & elecy, just realised it was for elecy only so did not…
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Odd question - How much....
Would it likely cost to run for 12 hours a day a little tiny tortoise in small glass cabinet with a heated lamp/light for 16 days ! My OH has offered to babysit this tortoise who goes by the name of cheescake ! and im wondering if its the sort of consumption that wil make the leccy company try and put up the DD !? Oh , and…
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10% off with british gas
hi all just a bit of info if you are on benefits and have a prepayment meter british gas cut your bill by 10%, i have only just found out (bit p'd of really as if been on benefits for 3months now and this would certainly have helped especially over christmas) anyway just thought id let everyine know as im sure many are…
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Pigback
I have just been through the comparison sites which could only offer me £25-£13 discount with e-on but by going through pigback e-on offered £149 discount, 850 tescos points and 6000 pigback points. This was for the same tarriff as the other sites. Is it to good to be true? Help!!!:confused:
