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£944 Elec Bill - estimated for 7 months, what payment plan?
Hi, I have moved out of a property and they are chasing me for a final bill of £944 which has been estimated for the past 7 months to 28 April 07, can they chase me for bills that have been estimated for that long? Also we are only 2 students, whole of house was energy saving light bulbs and where we live now, the elec is…
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Southern Electric Door to Door Sales!
Does anyone know, if it's possible remove to my address from their door to door sales list? :confused: As they are knocking on my door every 2 weeks, wanting me to change back to them again :( (tried calling them, but No luck) Many Thanks
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BG putting me back on Econamy 7 without telling me...WTD?
I rang up British Gas in March to tell them that I did not need to be on econamy 7 so they put me on a normal tarriff and sent out a new key for my meter. All was well until...well I dont know when but sometime between a few weeks after being on a standard tarriff and this week when I found out that I am on econamy 7 again…
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What's more important cost or service?
Hello, I work for an energy company as a customer service adviser and i would like to know everyone thoughts on whether they consider cost or service to be more important? On a daily basis, at work, it would appear to me that most customers generally care about cost and not service/short waiting times? Any thoughts?...
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Click Energy 1
Just printed my most recent electricity bill, I am on economy 7 in the Midlands region. The bill shows three different price tiers from the 6th March up to the the 22nd May. The only tier that corresponds to the pricing information on the website is for the period 6th March to the 12th March, the following two sets of…
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Computer Remotely Reading Meter?
Is there a device available to constantly read the meter and analise energy usage daily/hourly via computer? This would be extremely useful in our case to monitor high energy usage. Thanks Trevor
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Problems with Npower!
Hi I wonder if anyone can help me on a number of issues with Npower. Earlier this year we changed elec from Npower to Scottish Power, we gave Scottish Power a final meter reading. About a week later we got a bill from Npower saying we owe them about 550 quid! To lay down the background and my doubts about the whole…
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The Great Utility saga!
I used to be with NPower for gas and electricty and never had any problems.I decided to change to Powergen for they provided the cheapest rates at the time.During the cross over period gas work was being done in the street and relaying a gas main and a knock on the door by the engineer told me I needed a new meter which he…
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Independent Gas Transporter Charge
Guys I'm new to this section of the board so please be gentle if this query has been asked already. I've just switched over to the Powergen Energyonline Extra Saver electricity and gas plan (phew) having been on Scottish Power and Southern Electric before. However Powergen has informed me that because my gas supply is…
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Is this abnormally high electricity usage?
There's 2 of us in this flat. We keep getting huge electricity bills for usage of 1000kWh (is that quarterly - EDF don't say and I can't get through). usage baffles me as we don't appear to use that much lecky... dishwasher once a day or once every 2 days on economy setting (95% time) washing machine 2-3 x per week on 30…
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Scottish Power Online Energy Saver 4 tariff
I haven't seen a new thread on the subject, so here we go... As an existing Scot Power customer, I only just managed to switch to their PriceFall tariff in middle May which was the earliest date for existing customers. Now I see they have launched yet another new tariff and the electricity is 25% cheaper than SP's…
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Economy 7 or Standard??
I'm a little confused:confused: :confused: (Doesn't take much!) I have just been reading thriough some of the posts about electricity pricing etc. I moved into my home approx 9 months ago. It is in an area where there is no gas supply so everything is electric. I have a meter which has both peak time reading and also off…
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Electric Bill Doubled after switching!
Hi guys, As the title states I have a small problem which I could use your help for. I recently switched from Powergen and British Gas to Atlantic Electric and Gas using the uswitch website. At the time I was paying approximately £1000 p/a on my utilities, and the quote was about £830. A direct debit was set up and the…
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£15 Ben&Jerry vouchers with Ecotricity
Eco-friendly electricity and free ice cream! Got this in Ben&Jerry's email "By switching from your normal electricity supplier to Ecotricity you not only help support renewable energy but you'll also get £15 of Ben & Jerry's vouchers. Simply sign-up using the link below to get your free ice cream and do your bit for the…
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Atlantic Energy increased estimate
I switched to Atlantic Energy (dual fuel) in March via Moneysupermarket who reckoned the total would cost me £90 per month compared with the £110 I was paying with previous suppliers. I have paid them £90 for three months by DD but now have a bill which says I owe an additional £69.81 and £30.62 for gas and electricity…
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EDF - Been charges incorrectly for over 4 years!
Hi, I have just found out today that EDF have been charging me incorrectly for the over 4 years! I am on a economoy 7 meter, which I have never had a clue about until today, my neighbour was telling me about hers the other week which was when I first heard of it! Anyway, once i understood the difference between economy 7…
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Not long moved house - should I switch suppliers or not?
Hi As the title says, pretty much - is it worth switching when I am unsure what my annual costs are going to be? I am with npower for gas and elec, so far they've not impressed me with their customer service - can't spell my name right for love nor money (it's not that unusual), keep getting people knocking on the door to…
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Seems I am not alone with B/Gas d/debit price hike
Hi everyone just got my B/Gas electric statement to day andwe now have to find and extra 37 quid a month (from £50 to 87) I rang up B/Gas and told the gentleman on the phone that we cannot afford to pay that much of an increase all he said was well we can drop it to £80 well I was doing cartwheels around the room at such a…
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Changing suppliers with existing debt
I'd like to change suppliers, but I've still got about £100 oustanding with my current suppliers EDF. Would I have to clear this debt with them before moving on or will the debt be transferred to the new supplier?
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Massive elec bill going back 4 years
I have just received a back electricity bill going back 4 years for £2500. I live in a one bedroom flat and have been paying about £45 a month which is probably too much anyway. What can I do to fight this. Legally can they go back so far? Powergen just read the meter and confimred that the bill is correct. Please help!!!!…
