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Help? Trying to get refund from BG
Hi, I've had enough of banging my head against the wall when talking to British Gas and I'm hoping that people can suggest what I say to them next. Here's the short version - - July 2006 - Moved out of our flat and called BG (who supplied our electricity and gas) for final bills. - August - hadn't received the bills, turns…
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Atlantic
Had my electricity bill a couple of days ago, it was an estimated bill and when I checked the units they had estimated against the true reading Atlantic had hopelessly underestimated. As I pay by monthly s/o I phoned them to give the correct readings. This resulted in my monthly d/d shooting up from £80pm to £120pm. All…
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British Gas Price Protect 2010
I signed up to British Gas Price Protect 2010 in early 2006. I later moved house in Sept and was told by the guy in their call centre that I could transfer this tarrif to my new residence. I've just got my first bill and immediately noticed that I am not on this tarrif. I rang their call centre back and was told that the…
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Seeboard- Money taken twice from A/c
We have just paid our Electricity bill using our debit card, and Seeboard have only gone and taken the money out twice. I have spoken to them and they know there was a prblem on last day of month (31st Jan 07) and that money was taken out of some accounts twice. She told me if we had gone over-drawn we could write and…
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British Gássholes
So I had a rep around to advise me that BG were cheaper than NPower and there was an extra incentive a £30 fuel voucher this however was told to me at the end of his patter and yes I signed up, I mean who wouldnt cheaper electric and a gift of £30 fuel. In post today I had my voucher/application accepted for a Free UK One…
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Yet another "advice needed" thread (npower vs Scottish Power vs Atlantic)
Hi all, I've been looking at switching electricity suppliers on the energyhelpline website. For our usage it thinks that npower's Sign On-Line tariff is the cheapest, however there seems to be some anomalies between its estimated saving (of £129/year) and npower's own website, who say that we'd be better off staying with…
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Interactive house - Ways to save Energy
Helloo.. I found this on my suppliers website.. if you click on the interactive house, it gives you lots of ideas to cut the cost of your Electricity bill. Hope you might find it useful :) http://www.edfenergy.com/edf-energy/showPage.do?name=homeenergy.energyefficiency.savingstips.house.til
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NPower using seasonal ity table to calculate gas consumption.
Hi. Had my gas bill this morning and followed advice on back of bill to calculate kWh and the totals just didn't add up. Phoned CS and the woman explained that where it says on the back of the bill to divide by 3.6, they no longer do that, and now use a seasonality table so that those using less gas now pay more for it -…
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Atlantic: planning for tariff cuts
Received a letter from Atlantic that it is planning for tariff cuts. No timescale other than the next few months.
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Moved house need to change supplier
Got keys to new place yesterday (At last) as have been back at folks for 12 months I haven't taken a supplier with me. My Vendors were with Npower for G & E but after doing some comps, scottish Power Online look better for me. I have taken pics of meter readings. 1. I presume that I will have to contact Npower & confirm…
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Gas Bill..or Lack Of!!
Currently with NPOWER for our gas:mad: Since we had the pre-payment meter taken out last june i havent recieved a bill. Paying £36p/m and going through the bills and sat here thinking wheres my bill,is it going on my account etc. Rang in october and requested a bill,still nothing. Any advice Thanks
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Refund of credit on direct debit payments
I have a credit with British Gas for gas and electricity totalling £530. I have now stopped my d.d's and tried to reclaim the money I have in credit. They said it would take 28 days to do this. As I am overdrawn in my bank account I needed this money. The only way I could get it was to give them my current gas/electricity…
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I haven't received a gas bill!
I live in rented accomodation and the gas bill is in the landlord's name. Just before I moved in (6 months ago), there was some dispute about a (large) gas bill which has now been apparently rectified. But, no more gas bills have arrived since then. My concern is that, once one eventually turns up, it will be very…
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Expensive electricity for 2 bed flat?
I moved in to a 2 bedroom shared flat about 4 months ago. I've just got my first estimated quarterly electricty bill from Powergen. It's £150, with an estimation of 1000kw/h. I've checked the meter and I've actually used 1300! Two things - £150 seems very high and 1300 units seems a lot as well. The flat is gas central…
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Yearly Gas and Electric Usage - Powergen Customer
I switched Electric and Gas from Southern Electric to Powergen January 2006. It was not easy, however am thinking of switching again as now Powergen have sent me a bill stating that I am over £400 in debt. I was never in debt with Southern Electric. I pay by direct debit each month. Went on the comparison link…
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Gas alarms
Lidl have gas alarms in at £9.99p...3 year warranty, and have a transformer plug on them, so presumably don't use a lot of electric.....can someone tell me how they differ from Co2 Detectors.