British Gássholes

j_davies

So I had a rep around to advise me that BG were cheaper than NPower and there was an extra incentive a £30 fuel voucher this however was told to me at the end of his patter and yes I signed up, I mean who wouldnt cheaper electric and a gift of £30 fuel.

In post today I had my voucher/application accepted for a Free UK One Night Break :mad: I dont and cant take time of ffor a break and I filled out the form for free fuel.

Im dreading the future with British Gas :rolleyes:

Cardew

j_davies wrote:

So I had a rep around to advise me that BG were cheaper than NPower and there was an extra incentive a £30 fuel voucher this however was told to me at the end of his patter and yes I signed up, I mean who wouldnt cheaper electric and a gift of £30 fuel.

In post today I had my voucher/application accepted for a Free UK One Night Break :mad: I dont and cant take time of ffor a break and I filled out the form for free fuel.

Im dreading the future with British Gas :rolleyes:

If you sign up for anything from a rep, without checking up exactly what is on offer, you have only yourself to blame; especially as you have a cooling off period to carry out some checks.

You surely don't base decisions on major expenditure on promises of 'free fuel'.

Mercenary

If you're still within the time limit (can't remember how long it is) that you legally have to change your mind, then phone up (and write to) BG to cancel the switch. It probably won't make any difference to them carrying on with it, so also phone (and write to) your current supplier and get them to record the fact that you have told BG not to proceed and that if they do, you have requested nPower to ignore it.

edit: Cardew beat me to the mention of the cooling off period

j_davies

Cardew wrote:

If you sign up for anything from a rep, without checking up exactly what is on offer, you have only yourself to blame; especially as you have a cooling off period to carry out some checks.

You surely don't base decisions on major expenditure on promises of 'free fuel'.

I did actually go into in much depth Im not a idiot you know, He gave me a package with the info pack inside and the T&Cs I read it after the 30minute talk with the rep on my doorstep.

I followed all instructions to the letter and yes I got my voucher but not the free fuel voucher but a night away and thats not what I was getting as you had an option of what you wanted to have a free night away or fuel or a spa, and I wanted the fuel, and they posted me the wrong voucher.

If they cant even send out the correct voucher what hope is their?

So I can hardly blame myself can I, maybe you misread my first post.

j_davies

Mercenary wrote:

If you're still within the time limit (can't remember how long it is) that you legally have to change your mind, then phone up (and write to) BG to cancel the switch. It probably won't make any difference to them carrying on with it, so also phone (and write to) your current supplier and get them to record the fact that you have told BG not to proceed and that if they do, you have requested nPower to ignore it.

I may well do this as I really cant trust a company who cant even send out the correct poxy voucher :rolleyes:

Mercenary

j_davies wrote:

I may well do this as I really cant trust a company who cant even send out the correct poxy voucher :rolleyes:

We couldn't wait to get away as the CS is non-existent :eek:

tripled

The vouchers are sent out by a promotions company, not by BG themselves. If you ring the agency up they should be able to send you a new voucher.