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Do refunds include p & P
Hi, A buyer is not happy with the coat I sent her and I have agreed to a refund. I have said not to send the coat back and I have paid her back the amount she paid ( £3.70) but havent paid her p & p. Is that wrong- should I pay her that as well? Love some help please.
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Nectar, Ebay & points?
Hi at present Ebay offer £1 for every £1 spent on your linked 'nectar' card, yet on the 'nectar' web site you can collect double points until 28th December, thats 2 points for every £1 spent. Seems like no advantage linking your 'nectar' card with your Ebay account?
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Mobile got barred/blacklisted after a year
Hi, I purchased HTC DESIRE HD mobile phone on orange network off ebay last november and resold it for a little profit after unlocking it to all networks. Buyer has just informed me that phone was working fine with three (3) network simcard until now. I have done checkmend which shows imei blocked and they confirmed blocked…
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Cancellation request
I bought an item from over seas and after over 4 weeks it hasn't arrived.i contacted the seller and asked for a refund, they tried to fob me off and ask me to wait even longer. told them I no longer needed it now and I would like a refund.again he tried to fob me off.i had ordered several other items at the same time from…
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A bit of a dilemma
Am currently in the market for buying a car. Just seen my dream car on ebay but am currently about £2500 short of its price. The buyer is requesting cash for payment. To cover the £2500 I can only think of a bank loan or going for the Tesco 0% credit card. My job is fairly secure and can probably pay the money back within…
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Buyer says item is DOA
Hi folks Your advice please. I sold an Airport Express wireless access point nearly 3 weeks ago. It sold for £41 + £4 postage. I posted it 2nd class recorded. The buyer has just emailed to say he has only just got round to opening it, and it doesn't switch on (i.e. no lights at all). He wants to send it back for a refund.…
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ebay listing question - 'estimated delivery' date
A question from an newbie ebay seller ... I've set up an item to sell but I'm confused by what ebay has put in the listing for delivery info. I set it up yesterday on a 10 day listing (+ buy-it-now option) so it has an end-date of 9 December, but in the listing it is showing as: Delivery: Estimated between Thu. 6 Dec. and…
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Feedback not yet received
Hi. I bought an item from Ebay, about a month ago. It was buy it now. It was lovely and arrived very quick and so I left positive feedback saying so, very soon after. I can see the seller is a business/shop thing and I wondered if that meant that they don't always have to leave feedback for a buyer. I would imagine they…
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5% off 1st Class Stamps at Superdrug until 24th December
If you're posting items sold on eBay via Royal Mail (or even just posting Christmas Cards), you can reduce the price of postage by 5%, by buying 1st Class stamps at Superdrug. This offer continues until Christmas Eve. 5% off is on regular 1st Class stamps only (so it's 3p off each 60p stamp), but you can use them in…
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Negotiating with sellers on ebay!
One thing i've found really useful is sending messages to sellers on ebay and asking them to do you a deal, especially if you are buying more than 1 thing on them. I have managed to buy a duvet set with matching cushion with a £7 discount as I bought together & asked for the discount. On a separate occasion I also managed…
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Ebay - Ending a listing early - help please
Please can someone offer a bit of advice, Situation: I have a clothing item listed as an auction at a start price of £3 plus postage, buyer has placed a bid and then messaged me to see if I'm interested in a BIN price of £11 plus P&P. Price he is offering I would be happy to accept. No watchers. In the past when i had…
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Paypal chargeback
Hi, I'm looking for some advice. I'm fairly new to eBay and decided to sell some clutter etc around the home. Just over month ago, I sold an item for approx 50 quid. The payment was made same day and as I was off work I even posted the same day through Parcelforce. I have confirmation that the buyer received the item as…
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Ebay Dispute Ruling Illegal?
Dear Forum, Having some trouble with ebay...I sold am amplifier and the buyer collected in person. After 6 weeks he started claiming a fault. He's claimed the fault appeared after a couple of weeks but rather than contact me he decided to get quotes to fix it and carried on using it. I guess he did not like these so…
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Ebay calculations
Hi everyone, I wonder if someone can advise me please, I am selling items on ebay for my sister and brother in-law, and need to take into account all fee's etc. Listing fee's are simple as they are stated on the screen when I put the auction on, and paypal commission is also easy to work out from looking at my paypal a/c.…
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Ebay/Paypal Why 72 hours?
Hi Further to my post yesterday my account was restored at lunchtime today so i withdrew some money to my account. No they tell me this may take 72 Hours (despite my account being linked and verified). I am sure that the new EU laws mean that payments have to be made within 24 hours which is why paypal now use faster…
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One of those days today is it just me?
Buyer hits buy it now and 1hr later sends a simple message 'can i cancel the order please' !!!!!! do they even care they are costing me BIN fees! This is my private acc too-so no reason for buyer to just change their mind and yet again they will get away with it.
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Buy It Now: Best offer history - how are offers arranged?
Quick question: If an item is receiving best offers, are the offers arranged chronologically (earliest at bottom and most recent on top)? Or is it highest offer on the top and lowest at the botoom? Or is it something else? I've put in an offer, which appears in the middle, with a more recent bid above it. I'm wondering if…
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Is this dodgy or am I being paranoid!
One of my items didnt sell and I have had a message off someone saying he wants to buy it for what I wanted. He said he will pay by paypal and doing it that way will save fees. Am I right to be cautious or will it be ok. I think its parlt because the item didnt have any watchers at all so wondering where he appeared from…
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Ebay, Courtesy refund
If paypal pays, why is the refund have the sellers name and email address in? Does not make sense if they haven't took the funds from the seller?
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markdown manager not working?
Trying to create a sale to make way for new stock... Just not working!