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Neutral Feedback what is impact
I have received Neutral feedback with "Item as described". I contacted the Buyer as couldn't understand why and they said "What was my problem?" They haven't left anything negative.They said item was as described but saw no reason to rave about it. What impact will this have on me? I have sold several of the same item and…
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Advice on tricky ebay buyers greatly appreciated
Hi. This is my first time so please be nice, even if you think I'm silly/paranoid or stupid! My situation is that I sold an item on E-Bay mid June, unfortunately had to chase buyer to pay (which I hate doing). Eventually received payment, but no communication. Checked buyers feedback and they seemed to have a history of…
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What is he selling?
Item 380440458111 Not at all sure what is for sale, the listing seems worded to confuse and you cannot ask a question! It looks to me that all you get are the bars, £35.99 in Halfords!
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Seller Refund Query
Hi - I have a few Qs, thanks in advance. Bought an item - seller didn't deliver - we traded insults - he claimed to be the injured party and blocked me like a big baby - I still have his insults and I still have mine via message system. 1 week later he claims to have re-funded me. Same thing has happened to the next buyer…
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Sold an item but seems to be lost in post!
Sold A Dress for £56 RRP £180, but buyer hasnt received it. I am assuming its lost, what is the process? Surely as a seller Im not liable for full cost...that means I lose out on £56 plus the dress...I have proof of postage but wasnt recorded unfortunately. Any advice? Thanks:A
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Bought Fake Refund Information Required
Hello I bought a fake item (not knowing) from a seller on ebay. They are using authentic photos of item taken from a company website, and using them on their auction page. I have been offered full refund less P+P. Does seller have to refund P+P even though it was a fake item? Thanks
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1st time for a threatening customer
I've been selling on Ebay for 10 years and elsewhere for 20 plus. For the first time on Ebay I was just threatened with violence over the phone from a customer who never read a description. I've actually sold several identical lots to customers who were all more than pleased. I'm always over polite and try and sort things…
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Is it worth selling shoes when you're not sure of the size?
I bought some shoes recently in my usual size (6). They were a good inch too big for me so I sent them back to exchange them for a 5. The length of the size 5 was okay but as I have very narrow feet and it's a slip on style shoe, I still can't wear them. I got a good discount on them so it's not worth me sending them back…
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ebay Free relisting
Hi, I used to sell things on ebay on the free listings weekends, and when items wouldn't sell, I would wait again until the next free listings day, would select all and then click on relist...presto, it would be done for £0. Lately however, I can't seem to be able to do that, when you click on relist, although it's a free…
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SNAD Issue
I have had my first ever SNAD as a buyer this week.... I bought an item for £100+ and was not happy with the condition, seller has been sarcastic and rude but has finally agreed to refund on return. My question is, is the seller obliged to pay for Special Delivery return postage? this is because the value exceeds £46…
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Red background- higher bids
Ok I know it is the Daily Mail, but worth a thought http://www.dailymail.co.uk/news/article-2175121/Seeing-red-Study-finds-crimson-backgrounds-cause-eBay-shoppers-place-higher-bids.html Must remember to use the red background in my light box in future!
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Difficult Amazon customer
I sold a game on Amazon and by mistake sent the wrong version of it . I admit that this is my own mistake and I should have been more careful, but when the customer emailed me and informed me of the mistake I replied asking them to send the item back for a fu.ll refund. The customer is also saying they were overcharged on…
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Postage & feedback query
Hi Wanted some advice on a postage and feedback query. I bought 2 DVD from the same seller. I didn't notice it was the same seller until after I had paid. Postage has cost me £4.50 and the seller did not offer to combine or lower the postage. That said, I didn't ask. Assuming the DVDs aren't hand delivered on a soft…
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Weird paypal balance??? Confused!?!
Hi MSEs I'm very confused. Paypal sent me their famous "we are withholding your funds for 21 days" notice. Below is my statement from "all activity (with balance)". I can't make heads or tails of it. Why does it go up to around £27 twice and then right back down again. Why don't the numbers add up (or is it me). Can…
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Best time of year to eBay a Cast Iron Fireplace?
I have 2 cast iron fireplaces that i intend to eBay but just wondered when would be the best time to list them? July/August when perhaps peiople are doing DIY and looking to put one in? or perhaps Oct/Nov when the temperature starts to drop etc? A penny for your thoughts?
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Where is the payment?
Quite new to selling on Ebay and decided to have a clear out. Everything going well until a week ago when I sold an item, it only went for a couple of pounds and I got a message of the buyer saying she'd had trouble logging into Paypal and would try another card. Replied with invoice and asked if she wanted to send a…
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eBay or PayPal for inr dispute?
Hello! I've been searching and searching and can't find the answer to this! BF won and paid for item 10 days ago. Not received and no comms from seller despite 2 messages sent. He wants to open an INR but I have this nagging feeling he should do it through PayPal and not eBay? Is that right? What's the difference? Thanks! C
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Have swords to sell, advice needed!
I am going to be moving abroad soon, and the sooner I can sell off some stuff, the better. The problem is, some of the things I have to sell are rather niche. I have a collection of official united cutlery Lord of the Rings swords that I'd love to get rid of. I paid quite a bit for them, mainly on ebay originally. I'm not…
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My first neg :( but no chance to sort it, what can I do?
Hi sold an item at the weekend, I had a short note from buyer last night saying I had said it was new and it clearly wasn't as it had a dent in it. I replied immediately with apologies and said could you please send me a pic of dent, so I can follow it up with Royal mail. I've just had a message back saying I do ebay on my…
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Mulberry vouchers on ebay- legit?
Hi everyone, Just wondering if anyone could give me advice in regards to Mulberry Voucher youncan buy on ebay. The pictures of the item seem ok, the seller has deent feedback but i am not really sure if i should go for it?! Does anyone have any expirience with Mulberry vouchers? Could i use them in every store? Against…
