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refunding payment for an ebay sale?
Hi I recently sold an item on ebay and upon receiving payment sent the item out. the buyer is saying he has received the item but will not fit his car, even though im pretty sure it does. this is the second time i listed it as the first time the buyer never bothered paying so got my final value fees back... but how do i go…
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Cheap Parcel Delivery
I wish to send a parcel (weighing less than 400g - it is a phone) to Pakistan. It will need to be insured to c.£200. Which is the best courier to go with? Thanks. (The other thread is too long which is why I have started a separate thread.)
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Selling a mobile: Used or Seller Refurbished?
I'm due to upgrade my mobile in August and as my phone was playing up, I decided to contact 02 and get them to repair it FOC. It had two faults. One of the buttons wasnt working and the speaker didnt work. Just recieved my phone back today with a list of 9 items that have been replaced by 02 plus software upgrades. When I…
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Messed up ... :(
Sent the wrong items to the wrong customer.. Was advised by one customer this morning so messaged them back saying I'd contact the other buyer but they had the option of returning for a refund (including return postage) and I'd forward on the other parcel when I recieved it. Or just return for a return (including return…
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Would it petty to comment on postage..
Received an item from eBay today. I won it 8 days ago (Tues 22nd.) It was listed to be posted by RM 1st class standard but it arrived and has been posted 2nd class standard. Assuming it works (it's a Playstation memory card and I haven't tested it yet), would it be petty to make a comment on postage in my feedback? I'm not…
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Two buyer problems...please advise!
I recently started selling some of my stuff on Ebay. All went well with the pick up only furniture items. So I listed a few items for posting. I've just come back from holiday to several ebay problems! I sold a new boot bag with the dimensions stated and no returns. The buyer paid by paypal. He wants return & refund as his…
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how do people have the nerve to list these
i wouldnt dare.... they'd be straight in the bin!! http://cgi.ebay.co.uk/Well-worn-tights-pantyhose-private-/160449685764?cmd=ViewItem&pt=UK_Women_s_Underwear_Design_2&hash=item255b8be904 http://cgi.ebay.co.uk/well-worn-laddered-tights-/220628205213?cmd=ViewItem&pt=UK_Women_s_Underwear_Design_2&hash=item335e773e9d…
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Ebay listing removed
I put a designer purse on ebay which is genuine and an unwanted gift with 12 photos of the item and received 3 emails from another ebayer saying that the item was fake. I replied that the item was genuine but would take it to the designer shop and get their assurances that it is genuine and then today I get an email from…
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how do i refund a buyer?
well i sold some jeans on e-bay, and the buyer is saying they havent arrived-so we have sorted out between ourselves that i can refund her today-which she is absolutly fine with, it was last wek that we both gave up hope of them turning up! so i was just going to do the refund, and i have no idea how to do it!? iv never…
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Absolute Nightmare Buyer!!
Well, I've had my worst experience with a buyer so far, and I've been selling for years! Someone bought a laptop , paid by paypal, they then wanted to pick it up (yes I was silly to agree with this, but this wasn't the problem) They said they could pick up any time today (saturday) so I said, thats fine, but could you pick…
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can i block a seller from sending me messages?
a woman keeps hounding me to buy something off her :( i first made an enquiry, i was not happy with her response, as the price was high so i ignored her, she has been sending me messages every day!!
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I need to re-open a PayPal dispute.
Hello guys, I'll try to keep this story as small as possible and easy to understand. I purchased 2 sets of goods from a Chinese supplier. These goods happened to be a certain brand of t-shirt. When contacting the supplier and having conversations with him, he assured me the goods were all real and 100% genuine, so I went…
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Isn't Paypal Compulsory?
I buy and sell a little on ebay pretty regularly. I know as a seller I have to offer Paypal as a payment method so how would I stand on the following? I was bidding on a set of wheels (didn't win them so it's all just a matter of interest anyway) where the start price was £100 and postage was offered at £4 (nowhere near…
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Advice needed about taking credit card payments pls
Hello I am due to start an online store shortly and will be advertising through Google with a presence also on Ebay. If someone pays me with a credit card or debit card and i do a transcation for lets 200 pounds and i then find out this seller was bogus What happens does ebay and the merchant facility claw the money back…
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Amazon marketplace problem
I know this is an ebay forum but I hoped someone could help me, as i'm sure this is a common problem for ebayers too. I bought a DVD from amazon marketplace and the seller only put a first class stamp on it, so I had an insufficient postage card put through my door, and had to pay £1.10 at the delivery office. Would I be…
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Lost package in Holland, Royal Mail Claim?
Has anyone claim from Royal Mail International Missing Parcel before? I sent a missing parcel claim form in about a month ago, after the Dutch buyer waited for one month and it didn't arrive. I had to refund his money back. I was reading the form and it says it can take up to 3 months for them to reply? Does it really take…
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Import VAT on clothing from the US?
Hello all! Posted this on shop but don't drop but was told i'd get a reply here :) Just wondering would i have to pay any sort of customs payment when ordering clothes from the US the HMRC website suggests I would have to pay VAT to the post office plus a post office handling fee? I'm only ordering £40 worth of clothing…
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Returned item SNAD but seller not collected from post office
I sent an item back that was SNAD after opening a case, and it says online that they tried to deliver it on 21st June but the seller was out and now it's in the sorting office. I'm worried that they are deliberately not collecting it cos then they won't have to refund me. The seller has been less than pleasant and sent…
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I Ebayed instead of watching football...
... and won two bargains. An accordian for £1.20 + £4 p&p Arrived today, in full working order (didn't realise they are sooo loud, lol). I took a chance on this one because seller had poor feedback for packaging (lots damaged in transit). Bundle of four handbags - picture was from a distance and on a poor quality…
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He's broken it and now wants a refund
Hi everyone, All advice gratefully received. I sold 6 speakers and the buyer picked them up yesterday and paid cash. These were big DJ speakers. I had used them in my pub until i got rid and they had been tested before i put them on Ebay, everything worked perfectly. When the buyer came to pick them up, my dad advised him…