Advice needed about taking credit card payments pls

james2005

Hello I am due to start an online store shortly and will be advertising through Google with a presence also on Ebay.

If someone pays me with a credit card or debit card and i do a transcation for lets 200 pounds and i then find out this seller was bogus

What happens does ebay and the merchant facility claw the money back or is it their fault for letting the transaction through?

Thanks

james2005

bump, anyone

peter_the_piper

I really think you should be asking these questions at your bank and get anything in writing if possible.

james2005

Trying to get through to my business manager is a nightmare, i have requested a callback twice?

I did ask the call centre but they said I need to speak to her??

theonlywayisup

Change your bank.

I now use Paypal Virtual Terminal to process my credit cards for mail order. I find it easier, quicker and have yet to encounter a problem. I find that anything even remotely dodgy is refused and cannot be authorised. The worse thing is trying to work out the reason why, when they give you a 3 digit code, of which there are hundreds.

You should still be aware that not all cards are reported stolen/lost before they are used by the 'holder'. So chargebacks are still likely, but some banks cover you some don't.