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New face covering measures
Does anyone on here know the clear rules surrounding people who have a health condition, and use a lanyard highlighting they have a hidden disability instead of a mask or face covering since the new rules we're announced yesterday? Me and my boyfriend both use a lanyard, but are not sure if we can now enter a shop to get…
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Where do tenants stand now ?
I was given 3 months notice to quit by my private landlord on 1st August 2020 , rent is always paid on time but he wants to sell the house so wants us gone, his solicitor issued a Sect 8 and a sect 21, the section 8 claimed we would not allow access , the truth is we insisted on house viewers wearing gloves and masks but…
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Small and New landlords
Please advise. I am a small one property landlord (so own one buy to let plus my own residential Home). I have recently been made redundant after 4years in the hospitality industry, and am finding I am falling through the cracks. I am unable to my knowledge claim universal Credit because I own a second property, but my…
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Nurse training and working
My daughter has worked in a care home for the last three years and is a senior care worker. Because she enjoys her work so much she has decided to do an access course at college so she can go to university to do her nursing training. She had the full backing of her employer and had arranged to work part-time and attend…
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Guesthouse would charge for other guests' cancelled rooms if I prove covid-19 positive
Hi About to stay in a guesthouse. The manager sent
a useful list of COVID-19 rules. But one of these is: “Should guests have to remain at our guest house [if
confirmed to have Covid-19 during stay] they will be liable to pay for all affected
bookings as a result of their extended stay. (That covers other…
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Gym membership cancellation help
Hi there, I belong to a a gym chain and I joined the local one to my work, though I do have a membership where I can use my local one (as long as it is not more than 50% of the time). During the start of lockdown they froze my membership which was fine. Our office then said we could go back one day a week and I decided it…
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Travel from Wales
Going on holiday next week to Turkey. 2 members of the group live in Wales and are although they are not yet in local lockdown (Vale of Glamorgan) they are Surrounded by lockdown areas, so there is potential. The welsh government have stated anyone in lockdown can not travel abroad. Tui have said unless the FCO directly…
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Ryanair - change fee but not for my booking in Oct
I booked flights to Lanzarote back in May when the restrictions were lifted for travel, now with the FCO warning against travel again, the second wave and the need to self isolate for 14 days on return, I am now reluctant to go. I would be happy to move my flights, but Ryanair's change fee is half the price of what I paid.…
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Lastminute.com - Rescheduled flight without permission
I am wondering if anybody has come across my situation before, I've had a search of the forum but cant find anything similar. I had flights booked with Air France in April which were booked via lastminute.com and subsequently cancelled. After a couple of attempts at getting a refund I raised a claim dispute with American…
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Still waiting for an official CANCELLATION or POSTPONEMENT
I'm due to attend a Music Festival at the beginning of November, which has yet to cancel - there is no possible way this can go ahead given the circumstances, but they're yet to make a statement and tickets are still on sale. There are murmurs that the company may be in difficulty - where would I stand if they went bump…
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USA soccer school refusing refund
Can anyone offer any advice please. My son signed up to work in USA this summer coaching football, via a UK company. He paid the company about half of the fee (£500) which is towards air flight, insurance etc. before COVID hit, his application was put on hold and eventually the company cancelled the contact due to COVID.…
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Ribby Hall advice
During the october holidays we were due to leave scotland and spend a week in ribby hall holiday park. The activities are now heavily reduced and swimming down to 1 session a week. With the announcements yesterday, we looked at cancelling. The choices they gave us A) rebook B) gift voucher Our concern is that a gift…
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Furlough
Confused! According to the government the Furlough Scheme terminates at the end of October and our PM has announced this lockdown could continue for a further 6 months. So those relying on furlough what will happen to them?
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Lastminute refund voucher that cannot be converted to a refund as promised.
I was wondering if there was anything that you could do to highlight this issue or at least warn people that if they book a holiday that is cancelled then they will struggle to get a refund? Lastminute.com have issued vouchers for cancelled holidays which were chosen by many people over a cash refund on the understanding…
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Santander lack of any assistance
Good morning all, first time poster so I hope this is all acceptable. I have been a long time customer of Santander and a mortgage adviser for 38 years, I currently have an on going complaint with Santander and I feel that this may apply to many customers with them and other lenders. Despite my doing the right thing and…
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Temporary booking conditions (Disney)
Hi, This is my first time posting so hoping someone can help. I was looking this morning at booking a trip to Disneyland Paris for early next year through Disney Holidays. All over their website they talk about their ‘zen guarantee’ which allows you to modify or cancel up to 7 days before travel without penalty. I rang up…
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Redundancy looming.
Hello to all and I hope everybody is as well as they can be in these worrying times. My question if anybody can help advise.. The company I work for has returned all staff to work bar my own department in the construction industry, we have been advised not to turn down a “safer bet” offer of employment should it arise and…
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Holiday Woes - To pay or not to pay
I was due to get married in November, however due to the pandemic, our wedding has been postponed. I've tried to contact Last Minute to see what our options are for our honeymoon which was booked for November to New York (considering our government has advised against non essential travel and US rules), however LM are…
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Travelling out of local area guidence
Hi, I live in Birmingham and would like to travel to derby to visit a friend? using public transport - train and bus. Am I able to make that trip? or is that not allowed? thanks
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Want to cancel loveholiday booking
Hi. Just over a week ago I foolishly paid a deposit (via my sister) to loveholidays for flight and hotel to New York next april. We are 2 of 6 people on the booking. I want to cancel, knowing I will lose my deposit, and book via a more reputable, and cheaper company. Will I be able to do this or will I be liable now for…
