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Loveholidays and Easyjet Package Holiday
In January of this year we booked a package holiday via the loveholidays website. (Who we have paid all of our money to). I have just found out our hotel is closed and even though we are due to fly in two weeks, loveholidays have not been in contact to notify us and have been difficult to get in contact with. That said, I…
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Cancelling membership during Covid
Joined Gravity Force Feb 2019 and was advised to cancel you had to give 90 days written notice. They closed due to Covid and stopped taking payments but have also said they will not accept membership cancellations until back open on 25 July, therefore notice given 20 March will not start until 25 July. Is this legal as…
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Fulough, tax & NI & emploer- help please
Hi I think I'm being stupid, and there is a logical answer! I was put on furlough at the begining of April, and I went back to work 2 weeks ago. My employer paid 80% of my wages which was fine, and I was happy with the payments I received which had tax & NI deducted. I've just been reading the Gov site about the furlough…
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Claiming nanny costs back as essential worker.
Hello forum, I am about to lodge an application to have my child care costs reimbursed by my work. I was an essential worker on the covid testing pipeline for NHS workers during the pandemic. As a result, my nanny continued to provide support for my child. I was required to come to work and have a letter from my boss…
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Payment holiday agreed but they still took money
Hi all, So sorry if this has been asked, I have tried to search but cant find the same topic. Both myself and DH have been furloughed which means a large chunk of money has gone currently. We decided to put a payment holiday on our car finance as it worked out as the lowest interest and increase in payment. We requested…
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HolidayCottages.co.uk
We booked our holiday back in January before the pandemic started. It is for a group booking for 11 with 4 different households going to Scotland. Although some restrictions have been relaxed and the cottage is available we cannot go because of government restrictions. Holiday Cottages are refusing to give us our deposit…
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Booking.com refusing to repay money refunded by hotel
I booked a non-refundable hotel through Booking.com in Munich back in Dec 2019 (pre Covid-19). The trip was for end of 29 June - 1 July 2020. My flights were cancelled, foreign office advice at that time was for no non-essential travel. You could only get into Germany for work of if you lived there. Booking.com refused to…
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Ryanair haven't cancelled flights despite government advice against travel to Faro
We booked 6 return flights to Faro in Jan 2020 for a holiday and we are due to fly 24th July. Although government advice is not to travel to this area of Portugal unless essential, Ryanair have told us they are not cancelling the flights. Furthermore, they have told us our only option if we wish to follow government advice…
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Easyjet Voucher Code
I received a Easyjet voucher code for my cancelled flight but the code doesn't work. So cannot book my flights until i get in touch with them. I have called for 3 days now and have been on hold for a total of 3.5hrs. As i write this i am on hold for 1hr and 50mins. Since i have been trying to call them to give me a voucher…
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Lisbon hotel offering voucher but not a refund
I had a trip booked to Lisbon in late May 2020. On April 8th, prior to the trip, the hotel e-mailed me to say the following: "You have an upcoming stay from 05/22/2020 to 05/25/2020 and a non-refundable and no modification rate has been chosen. Given the extraordinary circumstances we will allow modifications by granting a…
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Help contacting Ryanair!
We need to change our flights- not going to France as planned thru personal choice so moving our flights to a new date and location. We have to do this by phone but all numbers are either not connecting or no such number! Help!
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Annual leave to boost income whilst on furlough
So, I understand that I can use up my annual leave allowance to top-up the CJRS payment so I receive 100% salary. My question is: Do I only need to book 20% of any given day (1.5hrs of a 7.5 hr working day) to get this or will this only work for a full-days holiday?
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SEISS Advice for second grant?
Hello, I'm currently part of the gig economy so I only get work when I'm booked for it, even though I'm not employed etc. I claimed for the first grant in May but have been applying for normal jobs too in that time. I've just been offered a job starting in September where I will be employed full-time. One of the…
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Holiday in Florida
We are due to go on holiday in December to Florida, I’m wondering if I can get my money back now?
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EASY JET NO ANSWER!
Hi I had a London trip planned for me and my kids in May. I spend hours on hold waiting for an answer to cancel and get a refund. I have tried every couple of days for 3 months never got through! longest phone call was 4 hours...I had no choice but to pay £60 and change the dates as I would have lost my money. I have…
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Cancelled Champneys spa break
I don’t know where to start getting my money back for a 1 spa break I Booked at Champneys for May for me and my mum. Obviously we couldn’t go as Champneys was closed and all I’ve had is automated emails saying my booking can be moved to another date etc, with no admin fees. We can’t and won’t be able to go on another date…
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Travel Insurance refusing to pay claim
Any advice please, trip booked to Italy since last year (all booked individually) Have annual travel insurance through Nationwide flex plus. Jet 2 have cancelled our flights, and were great, refunded us within 2 weeks. The problem is our accommodation and car hire have refused to refund us. We've tried the credit card…
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Backpacking trip curtailment - who is liable
Hi all Daughter was backpacking in Australia when she had to return early due to virus, in line with government guidance at the time. She booked a package from Trailfinders that included flights there and back, 2 internal flights and 3 nights in a hotel. ( the rest was to be arranged independently when she was there). The…
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Budgetair Section 75 vs insurance
Hi all, I'm sure someone will have asked this question somewhere but I can't find an answer. As others have posted we have return flights to Canada (due to depart tomorrow) and travel advice is still in place advising against visiting. Compounding that we're supposed to fly with WestJet who have suspended all flights.…
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Are Ryanair liable if their advisors give incorrect information
I had booked a holiday in January 2020 for August 2020, flights with Ryanair all paid and 50% deposit paid on accommodation with Airbnb. Before our balance was due with Airbnb at the beginning of July 2020 we contacted Airbnb to see if we could get our deposit back (one of the travelers had been ill and has since been…
