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Love holidays
I booked a holiday for my daughter and her friends for the end of exams. The holiday was booked through Loveholidays - both flight and hotel. The hotel was cancelled on 15th June. The flight (28th June) was not cancelled by Ryanair so we are currently being told that we cannot get a refund on the flights (which we could…
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Wedding dress deposit return rights - please help!
Hi, wondering if anyone can help. We were due to get married this June, and I had paid a £200 deposit on a dress. However, due to COVID19 we've both lost our jobs, and also suffered a bereavement. As such, we've decided to entirely cancel our wedding. But the wedding dress shop won't give me my deposit back. No alterations…
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BA refunds telephone line
I keep phoning the number suggested - 0800 727800, but having no success getting through . Tried about 20 times on different days of the week and different times of day but never even make it into the queue. Am I just unlucky or is the only way to get through to try 10 or 20 times a day ? I noticed on another thread that…
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Redundancy rules
Hi, I was advised in January that I was being made redundant. My contract was due to end in April but I was furloughed in march. My company has been back up and running since the beginning of June but I'm still furloughed and told to sit tight, with no new end date even though there's no possible chance of being kept on.…
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Returning to work & staying away safely
Hi, I am in the shielding category and my husband returns to work from furlough this Wednesday. Next week he has already been booked to work away on a 4 day job requiring 3 nights in a hotel with his boss, they will have separate rooms and as his boss is working down there longer they will be using separate vans to travel…
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Pension contributions after being in furlough
Morning all. I was put on furlough at the beginning of lockdown, with my employers pension contributions brought down to the minimum 3%. I have since been back at work and off furlough now for a month and a half, receiving full, normal pay. Yet my employer is still only paying me the minimum pension contributions of 3%.…
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Travel insurance
As the government is still advising against all but essential travel abroad. Am i correct in saying that should i take out a new travel insurance policy it would be invalid?? Hoping to travel to Spain start of July 2020. Thanks.
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Forced Return to work
Hi. I wonder if anyone can help me / point me in the direction of some help please? I have been working from home since lockdown and during lockdown had a new baby. I have had chemo in the past and had a letter to inform me the chemo I had could have effected my lungs and my treatment for covid would be different. My work…
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Flight Cancelled no refunds offered.
Hi, I booked a flight and hotel together through expedia in october last year for a trip to Iceland departing 18th July. I have been in touch with expedia on and off about the covid 19 situation but have just been told to wait till closer to departure for info. Anyway last week iceland air got in touch to say my flight on…
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Redundancy and Zero Hours
Hi, Hopefully someone can help me with this or point me in the right direction. The company I work for has placed all employees in consultation for redundancy and in my department 8 out of 8 employees are at risk. I have been there 5 years on zero hours contract but have more or less always done weekdays/school hours so I…
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Jet 2
I recently had to remove 1 person from our booking. I knew there would be a loss of deposit. There was always a chance of having to pay under occupancy which there was. Happy to accept all of that and went ahead. Once I received the amended booking I noticed the raincheque and discounted meals were no longer on the…
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Rights when flights cancelled but hotels not (UK to Switzerland)
Hi all Anyone have any experience of rights in the following situation. We booked five Swiss hotels in January through Booking.com to stay 11 to 21 July . Last week Swiss Air cancelled our flights, so we can't get there. The hotels refuse to cancel the booking as they're open. Our insurance are saying we can't claim,…
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Please can someone help as we are not getting anywhere.
Hi.....Got a holiday booked through loveholidays made in January of this year, for the end of July of this year. Can you get in contact with the company NOPE, just like the other thousands on the facebook forum. Was never signed up for any payment plans, as only paid a deposit via credit card over the phone to them back in…
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Furlough- no redundancies as less than 2 yrs.
Hi everyone just need some advice please for my partner. He’s been on furlough for 12 weeks. His boss contacted him today saying there is no work and has to let him go. There Is only 2 of them in the worship( this includes his boss) and I know his boss is not the most honest person when it comes to money . So I want to…
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Furlough notice salary
I’m on furlough and my employment contract says I get paid my normal salary during my notice period. To avoid being paid my furlough salary, I was proposing to write to the the company advising that I want to withdraw from the furlough scheme and that I am ready and willing to work and then the following week hand in my…
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HSBC email that looks like a scam
Hi all I applied 3 weeks ago and didn't hear anything, however today I got an email from this email address: hsbc@information.hsbc.co.uk, saying that don't find an account on my name (which isn't true) isn't correct, it looks a SCAM email, can anyone confirm that?
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anyone chancing booking a new holiday?
So disappointed there was no directive from the government today about air bridges, despite it being suggested by the media. Has anyone just risked it and booked anyway? We want to go to Spain end of July
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VW Finance payment holiday
whoopee. VW Finance have accepted me as part of their payment deferral scheme. I have the offer of a 3 month repayment holiday and they have issued a new agreement increasing the APR on my original agreement which takes my current monthly payment of just under £600 to just over £720 a month for the remaining 22 months of…
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Private function tickets postponed to alternative date
Hi, just wanted to know where I stand if i were to request a refund for tickets bought for a ball event which didnt go ahead due to lockdown, however the event has been rescheduled to a date next year. This is a privately arranged fundraising event, but some members of my group are unable to go on the re-arranged date. I…
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Wedding nightmare!
Hello all, My partner and I were due to be married August 7th this year. We asked our venue back in the middle of May if they had any new information regarding the day, they said no and asked us to wait until their meeting June 1st for more info (fair enough). June 2nd we get in touch again, turns out the meeting didn't go…
