We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Jet 2

cherrytoes
Posts: 15 Forumite


I recently had to remove 1 person from our booking. I knew there would be a loss of deposit. There was always a chance of having to pay under occupancy which there was. Happy to accept all of that and went ahead. Once I received the amended booking I noticed the raincheque and discounted meals were no longer on the invoice. I emailed and eventually received another invoice with the meals discounted. Still no £60 rain check discount, but was told that had to go to another department to be dealt with. Now after many emails back and forth, I am told it was taken off. What jet2 wont give me is an invoice clearly showing the new holiday costing. I have asked for this but just get the same answer "the new invioce is with the £60 original discount".
Am I entitled to ask for a proper revised breakdown of costs? I want to know as we were a party of 5 under 2 bookings splitting the total 5 ways.
Am I entitled to ask for a proper revised breakdown of costs? I want to know as we were a party of 5 under 2 bookings splitting the total 5 ways.
0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards