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EasyTicketing
Company gone bankrupt found out yesterday via email. They Advised to contact PayPal & bank neither of which are interested as over 180 days!, phoned to Virgin Bank on hold 20 mins got through once but cut off when mentioned Easy Ticketing. Easy Ticketing took money October 2020 , two months after Comedy in the Park
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M&B Promotions - cancelled events and no money back
Hi all. Wickstead Park (Kettering) allowed M&B promotions to arrange several events at the venue for 2020. Many local people bought tickets for various events including Craig David and UB40 concerts. After they were postponed due to covid, many people tried to get money back as they couldn't make the new dates. The company…
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Lionel Richie cancelled gig- no refund offered
Hi. I purchased 8 tickets to a Lionel Richie concert (plus guests) but was informed less than a week later that Lionel Richie can no longer attend. Viagogo can not offer me a refund because the event itself has not been cancelled. Lionel’s ‘guests’ are still performing. I have no interest in traveling the 50 miles and…
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Kiwi.com issuing credit instead of full refund
I booked train tickets via kiwi.com. Kiwi.com emailed to say they couldn't process my order and I had two options 1. Pay fare difference of 174usd 2. Full refund. I opted for the full refund. Days later, I called Kiwi.com asking them when I can expect my money. Representative tells me that my money has been transferred to…
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Easy Ticketing event cancellation - how can I get a refund?
Hi new to this but looking for advice… bought 6 tickets for Craig David concert last year through Easy Ticketing and paid via PayPal. The event was rescheduled to June this year due to Covid. Received an email today from Easy Ticketing saying they have had to cancel all events. Looks like they have gone into…
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wedding dress ruined by dry cleaner/storage - what to claim for?
My silk wedding dress has been discolored by either the dry cleaning process or where it was stored in the shop afterwards (moist atmosphere, sunlight & heat!) I am at the stage of making a claim online through the small claims court but am unsure of what to claim for. Obviously the main thing is to claim for the cost of…
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Customer Services Dunelm
Bit of an issue here today. A few days ago I was dissatisfied with my experience at a Dunelm store. I could not find a suitable email/phone number to get my issue attended to, so I wrote a letter. I did not put any email / phone numbers on my letter, just my address so they could write back after their investigations. Fast…
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Poxy Sports Direct website has shafted me
I ordered some running trainers the other day from Sports Direct. I ordered size 10. I am 95% sure I selected that size because I remember the website instead selecting size 10.5 and I had to set it right. Anyway I've just had the order processing confirmation come through and it says size 9.5 shoes. I've spoken with them…
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New Three Piece Suite Nightmare
Hi, May parents ordered a new three piece suite from a retailer in hampshire which was made by Parker Knoll. It was ordered in November and got delivered yesterday. It cost just under £7,000. They put this on credit cards. They are not happy with it as its very uncomfortable, it came in sections which they put together,…
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Royal Mail - Certficate of Posting
I posted a letter using a certificate of posting on 27th January - the letter failed to arriveWhat is the next step ?tracking, compensation etc ...
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Holiday cancellation due to mental health issues - refund question
I am trying to help a friend who is in the middle of a mental health crisis and as part of this arranged for an Easyjet package holiday to be cancelled today. Problem is the holiday was in 13 days time and due to this there is a 100% forfeit of the holiday cost. I called Easyjet on his behalf and explained the situation…
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What to do when a company refuses to respond.....Swan Appliances
I bought a Sawn Microwave directly from them in 2020 and it's stopped working. I messaged them through their website as asked and was told to wait 5 working days for a response - that has come and gone. Messaged again - no response Tried on twitter twice - no response What do I do now ? I'm sitting on a microwave that…
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Ubereats missing items
Hi all, I am hoping someone can help me as I seem to have hit a brick wall. On Saturday I placed an order with ubereats for some grocery shopping and tobacco at ASDA. The shopping arrived and I took it straight into the kitchen. I opened the bag to find only 4 out of the 10 items there. I immediately went onto the app and…
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Faulty travel system, retailer refusing to refund or acknowledge Consumer Rights Act
Hello fellow money savers! Please do consider reading as I could really do with guidance and a way out of this stress Will leave out most specific details such as exact dates to remain anonymous (company has a big presence online and I'd rather I wasn't identified by them) I purchased a travel system last spring for ~£400.…
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Received a damaged item from Facebook Marketplace seller (Paypal Goods & Services)
I recently bought something from a seller on Facebook Marketplace that was described as 'new and sealed'. I confirmed whether there was any damage to it and the seller said no. I've received the item and its damaged. Presumably caused by the couier, Hermes. Ideally I'd want my money back as I spent a considerable amount on…
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Blatant Sony breach of contract
Short versionI bought (online) a high-end Sony projector for my home cinema which for £6,500 included 5 Years Prime Support, the main benefit of this being an "Express Loan Unit" for the duration of any repair. Within 12 months the projector became faulty but instead of receiving a loan unit within a couple of days, I…
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CISAS telecom decision against Talk Talk
Hi Could you please advise, I had a problem regarding the service received from TALK TALK ... It was talk talk mistake not mine... Unfortunately TALK TALK gave my details to debt collectors, I was bombarded by many letters during 2 years which ended up to the court... It was very stressful experience, I went through many…
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Leaky shed under 12 months old!
First time forumite here, so bear with me..... :) I bought a garden shed in March 2021, currently on finance. The shed was delivered to us and we paid builders to put it up, as per the guidelines from the supplier, on a level concrete base, 1m away from trees, walls, fences and boundaries - to maintain the 15 year…
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Sky continuing to charge after death of subscriber.
I was going through my elderly mum's finances over the weekend, trying to help her reduce monthly outgoings etc, and I noticed that she was paying over £50 per month for SkyTV. I know she rarely watches TV, so I suggested that she cancel it. She asked me to call them and cancel, which I did, but they didn't have her name…
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Amazon Return Lost in transit
Hi, i made an order on amazon. Fairly expensive item. Decided i wanted to return. Amazon provided me a pre paid Hermes returns label. I posted at the Hermes parcel shop and it's now been lost in transit for the past nearly 2 weeks. I contacted Amazon who requested i wait 24-48 hours and someone would contact me. They…
