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cars
hi advice needed, I went to view a car today at a dealership. they had two same model and similar colours (one was £1k less which despite booking to test the more expensive model, they turned up in the cheaper one (like that was the one they wanted to flog first). we went for a test drive when I opened the bonnet the…
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Uber eats delivering to wrong address
HI there. Im after a bit of advice regarding Uber Eats. For the past 4 or so months I have been getting deliveries from Uber Eats ( takeaway and or groceries), at all hours of the night. The last one was this morning at 310am for a McDonalds takeaway !!. On every occasion ive said to the driver that I have not placed this…
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Small claims advice
Hi, I'm trying to get a company to do some further work for me which I believe should have been included in the main works. They have offered to do the work for a fee, which is cheaper than I can get elsewhere but refusing to waive it altogether. My question is, can I take them to the small claims court for (hopefully) the…
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Bensons for Beds wrong mattress delivered, years passed, what are my rights?
👋 5 years ago we bought a super king adjustable mii bed with Bensons’ own mattresses. We paid for the medium mattresses. Everything was delivered fine but my husband and I thought the mattresses were way too firm for what we had tried in the store when buying. I called and asked about this, the woman on the phone asked me…
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ECCO shoes self destructing. Hardly worn but probably seven years old. Fit for purpose?
I bought an expensive set of Ecco boots about seven years ago. For various reasons I've hardly worn them, they have been in storage in a wardrobe. I tried to wear them recently and discovered the heels have completely disintegrated. They could not have been worn more than a dozen times. These are a smart casual type of…
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Refund rights
I recently paid upfront for a 4 week block of lessons with only one being delivered. The person delivering the sessions had a period of illness and has now advised me that they are not running the sessions and have no space for me. What are my rights as I feel that simply asking for a refund will be ignored. Any help would…
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Quotation Query?
I got a quotation for hard landscaping my garden. Large patio, paths and base for shed. The price was agreed and a firm date given for the work to be done. I was asked to pay 10% deposit to secure the date/work slot. Twice now this tradesperson has changed the start date which I am not happy about as he cannot even confirm…
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Engagement ring
Good afternoon all in 2003 I proposed to my wonderful girlfriend who thankfully accepted. We went to a local jewellers where we live and chose a platinum engagement ring. Last month the diamond fell out which luckily we found. My wife has taken it to the same jewellers where we purchased for repair, however they are…
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Looking for advice before I try to get refund on my PC
Hi guys below are the salient points. Bought from Currys/PC world. * Bought it on 20/12/21 * had to take first one back as it would not turn on. Would flicker on for a second but no more. Took it back and exchanged no bother. * This one has been fine until a few days ago when it started turning off. Pretty much exactly the…
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Fake AirPods Pro from online retailer
Back in Autumn 2020 my mum bought a pair of AirPods pro from Ryman online. I'm not 100% sure why, she struggles with technology at the best of times, but we spend a lot of time talking on the phone and I think she thought they'd be easier to use as she always gets the cable snagged on wired ones. But, she struggled to use…
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Aldi no receipt
I bought a table lamp at Aldi last month it has stopped working but Ive lost the receipt. Ive looked at Aldi's return policy and it says no receipt no refund or exchange for non food items This doesn't seem fair can anybody tell me my rights
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Christmas Tips
Tricky one here. My Daughter works in a local farm shop & they put a tin out in December for tips, the owner takes control of this even though its for the staff. The owner still has not shared out the tips even though its February! Is there any legal obligation, or can she just keep the collection ? TIA, she is only 17 so…
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Lost international payment transfer
I have sent a payment to a large Cyprus bank for €150 euro through Lloyds. The payment details are all correct and the bank have given me a receipt. The payment has not arrived from 3 weeks ago. Lloyds are currently tracking the payment and have said next option is to try to claim it back if they dont trace it. They have…
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Data protection breach??
Hi - new to the forum and seeking some advice. My husband recently received a solicitors letter in regard to a public right of way dispute. The plaintiff is a neighbour but the letter is currently being publically displayed in the window of another neighbour (not named in the letter) framed by bright red 'STOP' notices!…
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Consumer rights against SLOW windowfitter
Hi, I am considering taking on a window fitter for an expensive type of heavily insulated glass door. It's a well reviewed business BUT my only worry concerns the fairly slow time cited for completion (8 weeks, and that's just an 'estimate') I'm expecting the company to want 50% payment in advance. Although i have no…
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waiting 2 years for a refund..
So I bought some tickets for me and my friend on the website motorsporttickets .com 24/01/2020 for £608, the event was then cancelled from formula 1 and was offered a refund from the company for £569 because you don’t get admin and delivery fee in the refund . Fast forward to last week and they are still replying saying…
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Replacement or repair instead of refund - Amazon Warehouse
Good afternoon, I bought something from Amazon Warehouse sale for £50. About a month later the product has stopped working properly, and Amazon want to refund me rather than replace or repair the product. That would ordinarily be fine but I was actually really pleased with it up until it stopped working properly and I…
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Been chasing refund from O2 for 2 months
Hi, I'm posting this looking for advice, because I just don't know what to do at this point! My experience with O2 has been atrocious! Do I need to go to the county court perhaps? On the evening of December 5th, I ordered some Samsung Galaxy Buds, 3 pairs, from the O2 online store. The price was £297 (£99 each).…
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Disabled Facilities Grant flat adaptions nightmare, 2 weeks to finish Nov16th/21--still not done
So it's nearly 3 months into my adaptions by the contractors chosen by my Home Improvements Agency, after raising a few concerns in the coming up to xmas period, I was mollified as I was told by the contractors that it was a complete surprise to them and because of Brexit/Covid etc, and they would do a brilliant job to…
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Problems with a refund american golf
Hi I paid for a set of ping golf irons on the 19-09-21 at american golf and I was told by mouth I would receive them at the beginning of January 2022, they moved the date to the 7th of February and I have spoken to ping and they state it will be at least the end of March which is well over 6 months from purchase, american…
