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Nokia 8 issue/new phone recommendations
so my nokia 8 has finally become a victim of the static half screen. was working perfectly, no warning at all. seems like a known widespread issue. contacted nokia but it is out of warranty so they will charge me for repairing. pretty irked at timing. got the phone end nov 2017 so contract ended end nov 2019. As i liked it…
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How to cite the Consumer Rights in a complaint?
I am writing a complaint to Ring Doorbell. They are based in the US however I made my purchase in the UK. I know in the UK there is the Citizens Advice Bureau. In the US, there is something called BBB. At the end of my complaint letter to Ring, I want to remind them of my rights. Can someone help me on how to state this in…
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RAC Breakdown complaint
I am thinking of taking the RAC to the small claims court and opinions for and against would be much appreciated. At 08.43hrs on 7/1/20 I called the RAC following a puncture, I was advised that the wait would be up to 90 minutes which I accepted. At 08:48hrs I received a text saying an update would be sent soon (no text…
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Poor Faulty Carpets fitted - Paid by credit card
Hello, sorry I am new to this site but really hoping for some help. I recently paid £300 deposit for carpets to be fitted on our stairs and laminate in the hallway and was due to pay the remaining £300 when the job was finished and I was happy. The carpet is a complete mess on the stairs, its been cut to short, fraying at…
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Not fit for purpose
Hi I purchased an Indesit Fridge freezer 4 years ago a new model at the time with air cool technology. We insure all our white goods and have had an engineer out to repair it 4 times so far. The fridge does not remain cold for long periods and the frost free freezer part ices up completely. Can I claim that the fridge…
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Entitled to interest?
Early in November 2019 by car suffered some damage due to the bay markers that had been installed in the works car park. They'd been put in a few weeks earlier - like metal place cards screwed into the floor - but people had kept driving over them and one had come loose in bad weather. Being first in, at 7am on a stormy…
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Mis-selling Car
Hi All! I have a bought a car in Aug 2017 from Vauxhall and I think I have! been sold a modified car which I wasnt aware of and need some advice on mis-selling a car. Recently somebody has crashed into my car, third party was uninsured and this was confirmed by police as they are the ones who informed me about it.! I ve…
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Small Claims Call Recording Evidence
I have a Small Claim against a company for getting sizes wrong with a bespoke product installation. Despite serving them with a survey to verify this, they doubled down with a counterclaim. During the works I received dozens of calls from tradesmen, companies, deliveries etc and ended up recording calls for keeping track…
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Query Regarding NowTV Auto Renew
Hi All, I'm looking for some help regarding an issue with NowTV. So on the 29th December, i decided to use a voucher from Adidas for a Sky Sports Mobile pass (which is not worth it btw, but that's not the point of this post). This was all done on the mobile app. Now, the mobile app does not appear to have the facility to…
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Complaining about a course
I signed-up for a distance learning course that has been shockingly bad and has not lived up to what it promised at all. What are the official routes I can take to raise a grievance and try to get my money back? I have complained to the MD of the provider but have no faith that they will take my complaint seriously. TIA!
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Zavvi order placed by a 3rd party - unable to cancel
I was one of the former Zavvi customers wo received an email last May, stating I had won their Champions League Final competition, only to be later told that I wasn't and offered a 15% discount voucher as recompense for my disappointment. Sure. I decided to vote with my wallet and rather than use the 15% off voucher, I…
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Dehumidifier broken within 6 months -online retailer wants us to buy packaging to return at own cost
Hi My wife bought an air purifier from Appliances Direct which was a Which Best Buy. It worked fine for a couple of months so she gave away the box (lesson learnt there). It’s now not working properly (within 6 months) as the meter is constantly on the worse air quality and doesn’t move. I’ve followed the maintenance…
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Proof of fault
Hi I bought a new coat from Trespass just over a week ago.It was an expensive coat waterproof down filled. I wore it for about 3 hours last weekend and I was covered in down on the inside of the coat but also it was leaking through the outside of the coat. I took the coat back yesterday to the store and they said that…
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Faulty goods rights after supply
Hi I bought a phone from a international , but UK land address, web site on 13/11/19. It went faulty on 19/1. After an exchange of emails I was told on 27/1 to return the phone at my expense to their regional office in London where it would be examined. The phone was totally dead by not turning on, power was getting from…
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Paid for goods not delivered
I ordered from an up and coming company owned by a person who has just been on tv taking part in a reality (popular) type show. I paid £44 for 2 sets of items one arrived and the other didn’t. This was from the 14th December. I interacted with the person concerned via Twitter, first of all joking with him about non…
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Scam or What?
Anyone heard of Sts Royal Investments? On the face of it they look a reputable company and were endorsed by ITV's Good Morning Programme in July 2019. It seems impossible to get the small investment I made of £250 back from them despite following the withdrawal procedures and have an email to confirm this from them.…
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Damaged Wallpaper by Electrician - What are my rights?
No longer require
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Neil Woodford Closed Fund
*Posted this on the Investment section / reposting here as fits voth categories* With the Neil Woodford Income Fund being closed and investors recieving back a fraction of their money invested. Is there any avenues open to investors to get back some, or all of their losses back? There is 10,000's of investors affected by…
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Ring Resize Charge
I bought a ring after popping into the jeweller's studio to get my finger measured. The ring came out too large, and I needed it re-sized two sizes smaller. When I contacted the studio, they asked me to send the ring back so that they could take a look at it and get it re-sized. I've now been told that the re-size is…
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Undelivered - no refund!
Hi, On the 24th January, I was at work and I get an email from Hermes stating that my package from Wish has arrived and it was "signed for" by me. I found this hard to believe as I was sitting at my office desk around 9 miles away from home and there was no one else at home as its just me and my partner who was also at…
