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Ticket booth -Supply of Tickets for lesser value area
In March 2016 I purchased 2 Tickets for the Ireland V France 6 Nations Rugby game on Sat 25th February 2017. I paid £200 each for Tickets in the Red Zone - these were the dearest available tickets and were positioned either side of the half way line. On 15th February 2017 when I had not received the tickets and the game…
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Cancellation on Mobile
Hi, I bought SIM only deal from Orange(now a part of EE, Sep 2013 over therr telephone marketing. After I agreed to buy the service, I checked the details again and I was not happy, so I sent the cancellation letter and the unopened, unused SIM card to them within 10 days The cooling off period should apply. Also the same…
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Refunding a hotel booking
Hi I wonder if anyone can give me any advise. On the 13th February browsing for a hotel on hotels.com using the correct dates I needed 12/13th April. I found a hotel and booked it through hotels.com. When I received the confirmation of the booking the date had been changed. I didn't notice at first as I was looking at…
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3 year guarantee on a pump
I bought a pump for our washing machine in the cellar (pumps water above ground level) in October 2015. It has a 3 year guarantee. (states guarantee not a warranty of that makes a difference?) In the packaging that came with it, there is no guarantee terms and conditions. I returned the faulty pump in January and last week…
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Fault within 28 days
Just checking here. I purchased a CD player singing machine thing for my daughter about 3 weeks ago. Last week the CD starts jumping etc. I had a CD cleaner disc made no difference. It keeps doing it quite frequently and getting annoying now. I have the box and most of the internal packaging, though some of the internal…
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Very returns
Hi, I recently received a faulty product from very. I called up explained they arranged a return via courier as it's a large item. I took an unpaid day from work to wait in and no courier came. So I checked my account and I had been refunded for the item under account adjustment. Anyway I called them up to re organise a…
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Gift Card refund - Distance Selling Regulation
Hi Forum, Would anyone happen to know if I would be entitled to a refund for a Gift Card I purchased and then realised I didn't need it if I purchased it via the companies website? I bout it less than 2 weeks ago so I was hoping that the distance selling regulations/rules would kick in, but they are saying that gift cards…
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Problems with Groupon
Has anyone else had any problems with Groupon? A couple of years ago I bought an iPhone for my son through Groupon. The advert said that it had a 12 month warranty. Outside of the warranty it developed a fault. I contacted Apple who said that it was a known fault and offered to replace the phone. When I gave them the…
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Gym membership
So I signed up to a gym in January 16 for a 12mth membership. I haven't used the facility in 6mths and cancelled my membership on 26th January 2017. Now I'm getting demands for a 12th monthly payment plus late fees of 30pounds saying that my last payment date is February because my DD didn't kick in until 1st March 2016.…
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Retailer and Manufactures Warranty
Grateful for some guidance on who is legally responsible for the manufactures warranty. Is it the retailer or the manufacturer? Its in relation to a Sedatech PC i purchased from Amazon. It was sold by Amazon (not a third party seller). It was a real bargain, only £200, which was a very good deal considering its spec. The…
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Dfs
Went to DFS for corner sofa. Sales advisor convinced me that two sofas-a 2 and a 3 seater would be better for space available in lounge. Ok. Fine. It's their expertise. sofas arrived. Do not fit well. A corner would have been best. DFS now not interested. Do I have any rights as a consumer? Many thanks
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Vehicle not as described - dealership not interested
Good afternoon everyone, I must admit that I have been a long-time lurker of these forums but I have now registered and look forward to contributing where I can. I was hoping that one of you could assist me with an issue that I am currently having with a motor dealer. I won an eBay auction for a vehicle between Christmas…
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Lenovo Tablet Screen Scratched Whilst Being Repaired
Hi all I recently sent my Lenovo Yoga Tab 3 Pro off to Lenovo for repair under warranty. When I received it back from the repair centre (after 3 weeks!) the packaging showed significant damage and the screen now has 2 scratches on it (I have photos). I have contacted Lenovo again to report the damage, it took them 7 days…
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Architect/Builder dispute - anyone help?
Hi. We have an architect who is administrating the contract sum between our builders and us. The work has finished and it's time to work out the bill. We hired an architect not only to do the plans but to project manage and thought he would help stop the builders trying things on. However we now realise that the Architect…
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Viagogo + Stubhub
I got tickets for an event in Spain where I was meant to be going on holiday. The event hasn't sold out but I am no longer going so I listed the tickets on viagogo and StubHub to try and get some money back off the trip. The tickets must have sold out and I got an email off both websites saying that the tickets were sold…
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faulty just over 1 year
hi i brought a samsung subwoofer sound bar on january 28 2016 all was good but it has developed a fault i brought on line from currys well the online people are no help at all . 1. can i take it in to the shop and ask them to repair ? 2. i do not have receipt as because i moved cannot find thing at the moment 3 where do i…
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Builder took our money!
Hi all. First time poster, long term lurker. Looking for some advice on a possible small claims battle. We've spoken to Citizens Advice and the police, so just looking to get some anecdotal evidence etc here :-) I've edited this to take out any detail, as I'm worried about wrecking any case we have. Bottom line is that we…
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Amazon & PS4 .. faulty?
I believe my PS4 controller is faulty. It has a speed glitch it seems. I wasn't aware but it appears this is a common issue. Just noticed it tonight after playing a COD game & i couldn't sprint. Thing is i bought this 14 Oct & the 'return window' that amazon notes is 14 Nov. Surely you get more than a month? I haven't…
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Custom Laptop and DSR
Hi all, I just ordered an expensive gaming laptop. I was slightly shocked that the suppliers said that DSR (or Consumer Contracts Regulations) doesn't apply to a custom built laptop (they have a preset choice of memory and hard-drive sizes etc.). I went ahead anyway and was surprised to receive an email just before…
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Are Three telling the truth?
Hi guys, I have a quick question. My daughter has just bought a lenovo p2 phone from a Three store. She asked about warranty and they said the first 28 days she can return it to them, however any problems after that, she'd have to contact Lenovo directly. I thought that Three are responsible (at least for the first year)…
