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Argos
Hi everyone, my first post just wanted to ask a quick question. I ordered a treadmill last week from argos online, yesterday I got a message asking me to call to arrange its delivery, when I called I was told they don't have any stock and it will be 1 month before my goods are delivered,? I ordered this as a present, its…
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Holiday Inn taken money from my account without permission
Can anyone help please? My partner booked a room for a Holiday Inn in June. He gave his credit card details over the phone and we received an email to confirm reservation. Roll on 1 month later, I get my bank statement and the money has been taken from my account!! - certainly not authorised by myself, I never even made…
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Misdescription of University Course-Legal Recourse?
Hi, I and several classmates have a shared problem as follows: We're all on an Msc course at a prominent, prestigious institution. The course is only in its second year of being offered, and we were all attracted by the high-tech, cutting edge descriptions on the course website and blog, and we all had other options and…
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Toaster Broken
We bought the Morphy Richards Accent kitchen appliances last May for our first house. The toaster is the 4 slice toaster, but come yesterday the 2 right slots no longer work, but the left side works fine. I'm sure I signed up for the 2 year warranty thing but cannot find anything to prove it. I think they're only going to…
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Can Amazon keep my Gift Card balance?
Hi, Amazon recently closed my account due to me apparently returning items too many times. Regardless of the fact I don't agree with this that is not my main issue. I had a gift card balance on my amazon account of over £50, which now my account is closed I am unable to access and use. Amazon have advised me that they have…
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Help please - what rights do I have?
Hi all, I desperately need some advice on what my rights are regarding a recent online purchase I made but have not received. I bought a ex-demo/shop soiled bicycle online from a well known retailer my choice made because the bike in question had certain specific accessories on it which I was seeking. My purchase was made…
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How to write a letter requesting insurer details
Hi all I had some concrete delivered recenlty, and the worker who was delivering it damaged my drive They dropped the concrete directly on to my drive from quite a height causing quite a large hole on my drive. It was not lowered correctly. Once we had moved the concrete and noticed the extant of the hole on my drive we…
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Brand New Oven Fault
I bought a built-in oven as part of my new kitchen, which included the kitchen supplier fitting it. So they just finished installing yesterday, but when I turned on the oven to cook with fan, the fan makes a terrible noise as if its clattering against the metal back. Ive tried finding on the Manfacturers site and Google…
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Optical Express Bluewater severe malpractice.
Had a consultation on the 30th May for laser eye surgery at Bluewater. I spoke to them and agreed on the cost and she asked for my card details. Gave her my card and paid a £1000 deposit by chip and pin. When I booked it I was told I had 7 days to cancel it. Tried for 4 days to contact the store to no avail. I checked my…
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Misrepresentation
Does anyone know whether many misrepresentation cases are successful? I am in this position with a gym contract that I signed up to and am considering threatening to take legal action. Thank you Edit: For anyone wondering what the story is. A gym near to my workplace offered corporate discount, so I went to see the gym…
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mooring charges
The canal and river trust is starting to introduce charges for overstaying on its visitor moorings. At present there is only one four inch square sign that reads " 2 days free mooring " nothing else at all. They claim there will be a £25 per day charge in future. Can anyone tell me what the law is on signs for such charges…
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Penalty Charge Notice for No Right Turn.
I have received a ticket for a no right turn - having not seen the two signs either side of the road that leads out of a one-way street. I am not convinced that the rule is as clear as could be in that there is no painted arrow on the road surface to suggest goingt left only. But is this a cause for appeal. That is to say,…
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PC World
I bought a Lenovo yoga 2 13 from PC world at the start of April using vouchers through a scheme at work. After a bit of a saga involving a dodgy touchpad, epileptic cursor and delay of my exams. This included 4 phonecalls to them since purchase, to be removed from mailing, emailing and txt lists:mad: I gave them the…
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Introducing Resolver.co.uk!
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please can someone help me with ongoing problem builders
I posted a while back about my problem back in 2014 but to cut a long story short I employed builders to build a granny annexe on my house. They gave me a contract of 10 weeks and after many problems and 21 weeks later the job was still not completed. I refused the final payment of approx 9k as I had an independent survey…
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Argos won't honour a free gift offer
Hello everyone. I'm a new user so hope that this post is in the right place :-/ I wonder if anyone out there can assist me? Approx 6 weeks ago I purchased a portable TV from Argos online. There were 6 special offers to choose from including the one I chose of a free sound bar (a gadget that connects to the TV to make it…
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Making a small claims for using my Auction Account and not paying
Someone I have known for years sweet talked me and persuaded me to bid in a trade auction for used Vans using my account on a verbal agreement of starting a business together which he has now backed out of and now I am left with a demand to pay the relist fee close to thousand pounds The problem 1) I only have a paper with…
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Shoes ruined when I washed them and company unwilling to compensate in any way.
So my pair of canvas shoes got muddy and I decided to wash them. They are quite expensive and I've washed shoes in the washing machine before and thought nothing of it. However, the glitter detail on the shoe came off in the wash. I sent an email to their customer services as there is nothing on the shoe labels to suggest…
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Dye run on new item of clothing - rights?
I recently (within the last 3 weeks) bought a (quite expensive) hoodie and have just washed it for the first time (following the instructions on the care label). The dye has run and the once white hoodie strings are now blue tinted. Does anyone know where I stand with regards to a refund or replacement? After reading the…
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Bathroom Cupboards Discoloured
Hi Five years ago I purchased new fitted bathroom furniture from B&Q, this was ordered in store and eventually delivered several weeks later. After a few initial issues which were satisfactorily remedied I had the bathrroom furniture installed and fitted. I was very happy with the result a bright white bathroom. Now , five…
