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Sales Of Goods - Clarification Needed On Exchange Rights
I returned a vacuum cleaner (5 months old) to the shop I bought it, as it had developed quite a nasty fault - blue sparks and electrical burning! On the upside, they were quiet amicable and didn't quibble about offering a refund. Downside, I wanted an exchange. They had the exact model in stock, but at a much higher price,…
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Ridiculous web error leaves me with cancellation bill!
A few days ago i went onto redspottedhanky.com to look at the cost of tickets to london. 2 x adults, 2 x children for £30.60 So i used my tesco points and converted to a £30 RSHanky ecoupon. I went through their online process to book the tickets but when i received the email confirmation it said 2x tickets only!! Where…
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Distance Selling Returns
Hi, I know that the distance selling regs. allow you 7 days after receiving an item to inform the company you are returning it. I bought a fridge and a washer/dryer. The fridge was delivered immediately but the washer was on back order for two weeks, which has stretched out to a month. It is due to be delivered next week.…
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Coral Ripped me me off !!!!!!!!!!!
Hi I placed bet on a football match at the weekend my bet won at 125-1 winning me £126 pounds Coral put the money into my account then a minute later took the money out and changed the odds to 28-1 paying me £29 instead of the £126 i won I phoned them up spoke to 2 people and got told there was a palpable error in this…
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Asus RMA
Short version; Sent in my Nexus 7 2012 tablet due to lightbleed. After many failed correspondence, frustrations and being hung up on I got an email from Kiona. The email read; "Please be informed that the repair centre indeed replied that they were unable to find a fault with the screen itself but that it was common for…
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Claim against Professional indemnity insurance of contractor
Hi, Not sure if i have got the correct section. So apologies if it is not. We want to claim against a project management company for bad job under their Professional indemnity insurance. As it is construction dispute, we cannot go to court unless we go through the whole preaction protocol process. I have raised a claim…
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Water Meter - A Bit Nervous!!
My partner and I are due within a mater of weeks to move into a 3 bedroom bungalow. We have only just discovered to our annoyance that the owners failed to declare that the property was on a water meter!! We asked the water company to remove the water meter and they said no. We have no interest in this and are annoyed it…
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Conning the elderly with scams
Hello, i am at my wits end here and could really do with some help from people with some clout behind them. My Mother noticed an advert in Whats on TV magazine about 55% off these automatic riser recliners, it had a freephone number to ring for a brochure, so she did. The fact of the matter is that they never send out…
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Curry's
Hope Im on the right forum, I bought a kindle fire 5 weeks ago, it was advertised on Tv and in store etc that if you bought any tablet you would receive a voucher to spend in store. I was entitled to £20 due to the amount I spent. I was meant to have it posted to me before 21st November, so far nothing. I have phoned…
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Tablet bought during black Friday sales. company says it was a price error
I bought 2 samsung galaxy tab 3 10.1 from the online shopping site Very during the black Friday sale for £129 each and now they emailed me to say that it was a pricing error and they will only honour that price for one of the tablets and not both. They also told me that it will take a further 10days for me to receive my…
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How long should lenses last
What did you buy? Glasses When did you buy it? 2 years Where from? in store How did you pay? CC What went wrong? coating falling off What are the vendors telling you? they are scratches What solution or remedy are you looking for? replace/recoat lens On a pair of glasses from Boots, the coating has fallen off in loads of…
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Argos nightmare
Just looking for advice please At the end of agust I purchased a fridge freezer from argos online for my new home which I got delivered to my mothers house as we had not moved in yet Once we finally moved on the 5th October we obiously set the fridge up too use all seemed well till we noticed water constantly under the…
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Carphone Warehouse not honouring contract - advice needed!
Hi, So I got my O2 Upgrade sorted with Carphone Warehouse on 19th Nov (delivered on 21st). The site said Unlimited mins, texts and 5GB data for £32/month for 24 months and a free phone. Here is the confirmation email (remove the spaces - I am not a spammer...): http : // i . imgur . com / QuRKQq8l . png I phoned O2 this…
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Can Panasonic Cancel An Online Order?
This evening I received an email from Panasonic about special deals. I linked from their email to the website of the Panasonic shop in Crawley, and found a TZ40 digital camera for £34.99, collect in store only (where some offers for other items were collect in store or free delivery). I placed an order, received…
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Driving Licence App. Scam **Avoid**
Hi I got caught from this site, www(dvla-driving-licence) thinking I was renewing my driving licence. Turns out they JUST fill the form out for you and send YOU back the form to send to the DVLA.. £60 for the privilege! £60.. Now, they won't fully refund me as they say that they will only refund their Service fee of £40..…
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Mighty Deals No Deal
On 6th October I ordered a tablet through mighty deals, after purchasing what I thought was a tablet I was sent a voucher to redeem elsewhere and was told a tablet would be with me within 20 days. After lots of e-mails to ask where tablet was and some hassle with the courier, the tablet was eventually delivered on…
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NEED HELP, bought a horse rug of derbyhouse.co.uk
Hello, just looking for some advice. I purchased a rug from derby house as it was on offer for £20, i bought it on the 26/11/13, when i bought it, it said ready to be dispatched within 24hours, which to me means it will be out for delivery within 24 hours yes?. when i look on the website now, the rug I've purchased is…
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Dfs
DFS delivered 2 sofas last Monday which are full of holes which I described as like woodworm but are actually in the leather. I have emailed them with no success until today when they requested photos and then replied saying the sofas are not faulty as the holes are simply insect bites and therefore natural. The sofas are…
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tradeyourstuff.co.uk rip off merchants
Sent a load of DVD's back in May, had an email that they had all tested ok back in July but have since never had a cheque or any contact from them, they never answer emails either. Does anyone know how to contact them? wanna take them to small claims court, the amount they owe me is not worth worrying about but i'm…
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SCS 4 month wait still no confirmed delivery date and £78 compensation
Hi, We have had numerous problems with SCS Aintree, Liverpool. Ordered 2 sofas back on the 4th August which we was originally told would be delivered within 10 weeks. Called SCS after 8 to see if we had a delivery date and we was told that it was looking around 16th October. 16th October came and went with still no…