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Very.co.uk Black Friday Warning
I recently ordered two Samsung tablets as part of Very's Black Friday sales. Only when logging in a few days later to check the delivery was I informed they had put the wrong price on the website and that they wouldn't honour the purchase, resulting in me missing out on genuine Black Friday deals. Very's customer services…
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Could I claim for consequential loss?
I have a Pandora Bangle and whilst out and about this weekend I noticed the clasp had broken and the bracelet was undone. Luckily I didn't lose the bracelet but I have lost the charm that was on it. The bracelet is only 4 months and I have a receipt with both of the items on as they were purchased together. I've been to…
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returning a product for the 2nd time?
I know legally there's very little in the lawbook to help you with returning products just because you had a change of heart. But I was wondering if tkmaxx would allow this. Bought a £10 wallet from tkmaxx - looked good but then I realised that it was not genuine leather. Took it back same day and got it replaced with a…
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online voucher code advice
Hi, I recently purchased a jacket on Dorothy Perkins website. I used free delivery code and an additional 20% online code. When the jacket arrived it did not fit so I took it into my local store and exchanged for next size.Exactly same jacket style but was told I had to pay the 20% online discount as they could not honour…
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Small claims court Struck out as non compliant
https://forums.moneysavingexpert.com/discussion/4822868 Similar to this case, we paid a deposit on a car at the end of May, based on telephone cinfirmation that it had a 'good service history' The following day we collected it and paid the balance, total £1995 Due to illness, the vehicle did very few miles over the…
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Refund refusal
hi everyone - this sounds a bit odd but can I get some advice? I had a nail service on Saturday (Shellac) which was meant to last 2 weeks. It chipped off in 24 hours so when I returned to the salon (independent) for a refund, they admitted it was their fault but pointed to a sign that said 'no refunds or exchanges' and are…
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Refund on a service
Hi, my children attended an alternative education centre until my eldest son was diagnosed with autism at which point we decided to withdraw all our children as it was becoming distressing for him, our other children and disruptive for everyone. We paid a discounted £1200 for a year's sessions but quit after about one…
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Getting refund from seller abroad on amazon.co.uk
I bought a tanica yogurtia from a seller in japan using the amazon website. Only it is either defective or can not handle the wattage/amps from our mains as it melted and started to smoke before i had realised. I purchased it on November 1st and first tried it 2 hours ago. This yogurt machine cost a lot so i would like to…
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three contract that I want to get out of. Help!
Recently I signed my partner up to a three smart phone and we were then sold a special offer of two Alcatel tablets for a fee per month over 2 years. I didn't want it and decided to get a refund and have been told that I cannot and I am locked into this contract. I went back to the shop a week later thinking there was a…
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Complaints about Open Reach - How do you do it?
After a very painful attempt to get recompense from BT for delivery failures and then in turn through the Ombudsman it appears that Open Reach are not held accountable for their failures and disrespect for the consumer. How can I raise a complaint and request for compensation against Open Reach? - It appears BT and the…
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Homebase
Yesterday I got myself a new drill and when I went to pay for it the girl on the desk was determined for me to take out "insurance cover" in case the product breaks down but I said no When I got home I notice a sticker on the drill case and peeled it back and saw that the drill is covered for 3 years anyway im disgusted…
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goods marked at the wrong price.
Just a quick one, if you buy some thing online and its marked at the wrong price by human error, do you still get it at the price marked at or can the store change it offering you a discount because of the error. I got some thing online and just had a call stating it was at the wrong price and it should of been this but…
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faulty mobile phone
Hi I was wondering if anyone could give me any advice. I have got a samsung mobile phone which I got on hire purchase from brighthousea year ago whixh I am still paying for until may. Over the past 6 months my phone has stopped charging 4 times so each time I have sent it to samsung as its still under warranty until dec…
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Washing Machine.
My mother bought a washing machine from Currys 26/08/2011. Today it has decided not to work , she did not get an extended warranty , would she be able to get it fixed free ? Or is just over two years a reasonable time for it to last ?
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Advice needed buying online
I ordered a Samsung Tablet off very.co.uk. On Friday. I received confirmation of the order by email. I checked my account online and it states 'order accepted' and delivery would be on 5 December. I have also checked my bank account and they have taken the payment for the tablet. This morning I received an email stating…
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Car delivery from CD Auction group went wrong
What did you buy? 1)Bought a Car, 4300, from CD Auction group based in CD Auction Group, St James Road, St James Industrial Estate Corby, Northants NN18 8AL 2) Bought their delivery service for £110+vat = £132 When did you buy it? 28/11/13 Where from? internet online auction How did you pay? Bank transfer What went wrong?…
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Burst Pipe after Boiler Install
Hello All Objective advice needed please, hope you can help. The problem: Have just had a new boiler installed on Thursday. We moved from a standard boiler system to a combi boiler. The old system used a water tank for our hot water but the move to a combi means that the water is from mains instead. 24 hrs later - Friday…
