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can anyone help - sony laptop from argos
hi i'm hoping someone on here can advice me a little as to what my rights are.... i brought a sony vaio laptop from argos on 31st october last year as a present for my daughter who is studying a graphic design at collage. recently it has developed a fault and keeps shutting down the laptop was on offer at the time and cost…
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Need advice with Debenhams messing up
Morning all, Hoping to get a bit of advice as to whether I have any options here...... Made an order online with Debenhams for 2 items. Came with free home delivery (4 working days home delivery). Order was placed on the 25th Nov, money taken, and tracking shows "items dispatched" for the next few days.... Its now 5th Dec,…
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Paul Simon-Faulty basement
Paul simon furniture company delivered bed basement after one month of ordering and it was faulty and the replacement came after one and half months that too was faulty. i sent an email asking for replacement as well as adequate compensation for loss of time and other expenditure to deal with , they now says that the…
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Old gift vouchers with no expiry - refused in store!
Hi all, As the title suggests I have 250.00 of paper gift vouchers for Evans Cycles, they are in 20 and 10 denominations. I got them as a present a few years ago now but at the time wasn't really in to anything to do with cycling so put them away, I am now moving an found these untouched in the bottom of a drawer. I went…
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Cancelling a Virgin Media contract
My family are wanting to cancel my Grandfathers Virgin Media tv contract as he has had to go into a home suffering with bad alzheimers, however, Virgin Media are refusing to cancel it as they need to speak to the bill payer even though my Mum has Power of Attorney now therefore we are still having to pay every month for a…
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How to deal with Zavvi...
So I have ordered some PS Vita's, 4 as it turns out. The deal on website was PS Vita 3G+Wifi with a mega pack voucher and 16gb memory card) I got two with 10 kids games like Little Big Planet etc and another two Disney pack, all for £149. Which is quite cheap considering they go around £190-£210 on other sites, Amazon,…
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Tesco Direct Scam or ????
I noticed that an other member Nemo has posted the same subject as I am about to; back in 2010 his post was not resolved. I returned from holiday yesterday, This afternoon a parcel arrived from Tesco direct on removing the plastic cover and opening the box I found a new laptop, this was a little odd, as I have not ordered…
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Who do I sue?
I wonder if one of you geniuses can help?! I am making a Small Claim online for £500 from a guy I have done some work for and hasn't paid. I put his name and home address on the form as the plaintiff and his defence is that he is an agent for a limited company with a trading name. (He doesn't actually dispute the claim.)…
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consumer issues!
Not going to go into specific details just yet but here's my story so far. Item is out of warranty but it seems like it has severe design flaws and there are lots of examples that show the same problems over a prolonged period of time. Have managed to get company to come and check but they are reserving the right to charge…
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Not happy with BT infinity
Hi hoping someone can advise. I used to have normal unlimited BT broadband then I changed to BT infinity. Since I been on BT infinity my speed has decrease to 2mb/second and my internet cuts out every 5 minutes. They insisted that my hub had to be downstairs beside master socket and that my computer upstairs had to be and…
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Amazon returns, again
I bought a helmet camera from them back in Aug 2012 and it went kaput on Monday evening. Had a web chat with one of their CSA's who initially said it's too old to return. The full transcript below. Only edited out my full name, otherwise as is the convo we had. Do I stand a chance of getting a refund? The company in…
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where do i stand with asda???
Hi all need advice my sister works in asda and it was double discount day for staff/family so i decided to order a tv unit id been looking at on sale as well as xmas presents the unit was down to £39 so 20% off that brought it down to £31.20 great bargain!! it was supposed to be delivered by citylink 2 weeks ago and after…
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Wedding Dress Issue
Hi all, My cousin is getting married and saw her dream dress in a local shop, it was out of her budget but she managed to track down an ex-stock dress some 100 miles away in a bridal shop. She travelled to see the dress and tried it on and was told by the sales assistant that she would need to loose a stone in weight for…
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car hire refund?
Hi, I booked car hire through Argus (aka Cartrawler), and was emailed a voucher for Easirent. Stupidly, I didn't check the voucher was correct. So while I'm sure I booked for 9pm collection as that's when my flight landed (and they had the flight number so could have checked it), the voucher said 1pm. So on arrival, I was…
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Small claim satisfaction
I had default judgement for £3,348 .I agreed and Trader paid £3300 .However,Trader was over the 1 month limit .I have now asked him for the remaining £48 as it is at my discretion to issue date of satisfaction. He could have done bank transfer but used cheque instead and the 5 days clearance took him over his 1 month…
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Parcel2go Health and Safety Policy gone Gaga!
I bought an antique mirror from ebay for £147 and was going to collect it from West Yorkshire. I saw an advert of Parcel2go (P2G) on ebay. I was curious and got a quote from P2G for £16.74 which was better value and greener, than driving from London. I was unable to pay extra to insure the mirror, as P2G do not cover…
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wesellapples ebay problems
A cautionary tale. I would avoid wesellapples. AKA salamander Sound Innovations Inc like the plague. I bought a macmini with 8gb of RAM from them off Ebay in August, it constantly restarted and I returned it in September. In October I had heard nothing from them and when I reminded them they said they couldnt find the…
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This is why people want to leave the EU
http://www.theguardian.com/uk-news/2013/dec/04/horsemeat-scandal-uk-brussels-failing-france The UK is trying to prevent EU-wide regulation of the food industry in response to the horsemeat scandal. Basically, the food industry doesn't want us to know what it puts in our food, we - the public - overwhelmingly do. Our…
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A question about returning something that may not be faulty......
I bought an electric fan heater from Tesco. Texet brand, made in China - cheapy thing. Annoyingly, it's fairly noisy, but the thing that worries me is that during use, the cable and the plug also get quite warm. Very warm, in fact. Worryingly warm. I want to use it in my bedroom to warm the room whilst I shower and I've…
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Not sure of next move
Long story short, I bought an audio mixer 11 months ago (for DJ work) on a buy now off E bay. The seller is a registered company with good feedback etc. The mixer developed a fault that rendered it unusable. I got in touch with the seller via Ebay, who was sorry and offered to pick it up using their couriers and that an…
