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Highways adoption for new houses
Does anyone know how long a builder/developer has to complete the road to a new housing estate? The highways will only adopt once the road meets the required standard. We have lived in our home for over 2 years now, the site was completed before we purchased our house only sadly the road was never completed. There is still…
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Yodel - worst delivery company I've encountered! Liars!
We ordered a delivery from a high street retailer seven days ago. We've received regular status updates and were able to track the parcel via the Yodel website. Yesterday the status changed to delivered at approx. 3pm when no one would have been at the property. Since then then, the series have unfolded as follows: 1.…
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One.com cancellation notice 30 days
Hey folks, Just wondering what you guys thought of this. I have a domain and web hosting with One.com and which renews on the 04/01/2014 to 03/01/2015. I decided to cancel this in advance to make sure a payment doesn't come out, however the live chat representative advised that because I haven't given them 30 days notice I…
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Problems with HTC One phone/warranty
I purchased an HTC one and Vodaphone contract from Mobile Phones Direct. This is the 3rd HTC phone i have owned and have always been happy with there products. 12 weeks into the contract people started to complain they couldn't hear me properly during calls, (it worked fine if used on speakerphone mode). I looked on Mobile…
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Bank Fashion money taken no goods delivered
I ordered a jacket online for my 15 year old son, it has n't been delivered, every time I phone, they say its on it way, City Link say they never even picked it up, earlier in the week I asked Bank Fashion for my money back they said they could not do that unless I filled a form in and guess what the form never arrived! I…
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Asda Direct Are A Total Shambles
My wife ordered a large rug cost about £200 over 3 weeks ago. When ordered we were told 7 days delivery from factory . Received an email saying goods were dispatched and a tracking link. Delivery would not track even after 14 days. I eventually found a telephone number on the Asda direct site,this is well hidden away.…
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Getting Refund ?? Don't know what to do!
Hi, I'm new so I am not sure if this is the right forum. Well, I am 21, I'm self employed and make my money from selling my own handmade cards, cleaning houses and doing market research. Last week Wednesday I received a payment of £100.00 to my Natwest Bank. I checked my Online Banking which I do daily and noticed £67.74…
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Product not as described
Hi, I bought a product described as an 8TB unit, what was supplied was a 0TB unit, (TB is a unit of disk storage), my question is, should the seller now supply me with an 8TB unit, they do have something about order not accepted until kit is shipped in their T's and C's, however as they have shipped the kit do they have to…
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Very Network disbute
Hi everyone, I hope you're all well! I was wondering if anyone could offer some advice. My wife ordered me an Xbox One for Christmas from the catalogue, Very. Looking at her account, she noticed that it stated that it'd been delivered on the 29th November at 14:05 in the my wife's maiden name. We've been married for five…
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Tesco Clubcard Boost
Hello, Are other forum users aware that to be in the clubcard boost scheme there is a minimum nos of Tesco points required? My friend calculated I had £45 worth of points, so with excitement I called Tesco to confirm the amount I could spend on clubcard boost, I was informed I needed to have spent £250 pounds to be…
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DSR - restocking fee on 'partial returns'- flooringsupplies.co.uk
Hi all, I had ordered 5 flooring accessory trim items - 3 of one kind and 2 of another from flooringsupplies online. Realised on the same day when the order had been delivered that I no longer needed the set of 2. Customer Service insisted I had to pay a 25% restocking fee, as it is a 'partial return' (within the 7day…
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Kitchen Problems
We ordered a new kitchen from Wren Kitchens and have had numerous problems. In brief, we did not recieve the kitchen we ordered due to an issue with incorrect corner posts being ordered. They did offer us a better spec so we agreed to that. Since then the sink and taps were not as ordered, unit for sink was the wrong size,…
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Bought a bed online - rubbish mattress!
Hi there, Bought a bed from https://www.divancentre.co.uk - stupidly didn't look at the reviews until after I'd ordered and soon wished I hadn't! I like a soft mattress so assumed that as the website stated 'Soft to Medium', it would be fine. I wasn't expecting miracles, as I knew I was buying a cheap bed, but what I've…
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Mobile phone charge
I renewed my 16 old son's mobile phone contract at the end of Oct’13. From t-mobile it went to EE with a new Blackberry Q10 phone. All inclusive mins and txts with a 750 MB data (with a cut-off point after 750 MB allowance was reached) £36/month. That was a reassurance for me of no sudden higher charges. Last night, just…
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To go to fair trading or not?!
Hi there, I'd like some advise/opinions regarding what to do or how to go about dealing with a pushchair manufacturer. I brought a very expensive high end pushchair for our first child in 2009 although it is quite a while ago the reason we spent so much is that we thought the product was a good investment & we would use it…
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Avon rep rant
Deleted!!!!!!!!!!!!!!!!!!!!!!!
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wrong info from asda shop assistant
I bought a ps3 game in asda at the entertainment counter, I asked if I could return it and was told it would be fine as long as it wasn't opened, this was 3 weeks ago. I took it back to the same lady who sold it to me and she said I had to get a refund from customer services so I went down to that department and told them…
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How to find compnay owners/directors
Hi i need to find out the compnay owners and directors, how do i go about this? I need the information quite urgently. Thanks
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Trying to claim back garage labour costs
I bought a new catalytic converter (CAT) on Ebay recently, paid with my credit card via PayPal. A local garage fitted it as part of some MOT repairs, but found that the exhaust was faulty (it was blowing and so failed the emissions test). On contacting the supplier on Ebay, they arranged to send out a replacement which was…
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Sky contract or not?
I recently placed an order with Sky. having been a customer for 2.5 years I needed to get my bill down. I don't use the T.V enough to justify the cost so I said I wanted to leave to get a cheaper deal elsewhere. I was offered half price line rental plus Sky Unlimited broadband and Sky talk weekends for £7.50 (so a total of…
