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ALDI, the hidden cost of cheap products
I have always prefered buying from British owned stores but feel unsupported on this. I bought, on Tuesday 26th March, a Hobby Case, storage case from Aldi in Sheffield at a cost of £3.99, as part of a £20 spend. I opened the case on Thursday 28th March, to start using it, should have known better, cheap brittle plastic,…
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littlewoods, watch out!
it seems littlewoods don't like to stick to their offers! I purchased a Samsung tablet on 19.11.12 using the buy now pay later option which gives you 25% cash back (code 27ZG5) I will also add that the tablet cost £1250. the cash back never arrived so I emailed. I had a simple reply that the cash back would be added on…
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Does Sale of Goods apply to stuff damaged on delivery?
Hi. I bought a pile of stuff from Bathstore a couple of weeks ago, and the mirror on the bathroom cabinet was broken when it was delivered. They won't do anything about it because I didn't report it to them within seven days. The box looked fine. I tried saying "Sale of Goods Act" to them on the phone, but they said the…
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Foreign SIM card purchased - not as described.
I purchased a SIM card for Thailand from a travel sim website. They sold it to me advertised with 3GB of Data preloaded - the only reason I got it. It was £25. A sim with no data would have cost £10. When I got to Thailand the data wasnt working. After emailing back and forth for a while they said the credit had not been…
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DSR's and cash on collection
I bought a printer off ebay with a best offer option. The seller was a business seller and local so I picked up and paid cash on collection. I can't connect it to my laptop as I have the latest operating system and from what I could find, during my hours of trying to set it up, the manufacturer does not update their…
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tablet sent for repair and come back in a different condition to which it was sent
Hi Guys, can anyone advise me please. my partner brought me a tablet from very.com 4/5weeks ago. it became unresponsive to touch and we contacted them and sent it for repair. it was sent in as new condition, the only wear shiwn was the small sticker to the bottom of the screen unpeeling slightly. We have received it back…
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Faulty iPod Touch - Apple/Currys Problems
Hi, 1st time post for me on here. I have an issue with a 3-4 month iPod Touch. It was a Christmas present for one of my 2 sons. We bought 2 of the iPods in our local Currys store in December. One has had no problems, whilst the 2nd has developed a charging/syncing problem. I had a look myself & noticed the pins in the…
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Phase Eight Refund policy
I bought a dress from Phase Eight, returned it because it didn't fit. They say it could take up to 10 days to make a refund. When I got notification about the refund, they did the old trick of not including the original delivery cost so I emailed them. They said "We do ask for any request for postage refunds to be put in…
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"Benefit of Use" am I not entitled to a replacement ?
Hi, hopefully a quickie ..... I purchased an SSD drive from SCAN computers via their eBay outlet. It was purchased in September 2012 but opened and used in February 2013. And it's faulty (typical !) I returned it to SCAN via their RMA process and heard nothing for almost a month. I called to chase up. They no longer stock…
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Can I take back Toothpaste?
I bought a new toothpaste yesterday - there were two varieties of the flavour and I chose one called 'mint'. I used it for the first time last night and it was horrible, really foul flavour. This morning I used it and had the worst aftertaste lasting almost all morning, even after drinking more tea at work. I am not going…
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Leaking Battery in elctronic gadget
Got an electronic gadget a couple of years ago which has always worked fine. (from reptuble chain of stores) Ran out of power of bought some new batteries, decent branded ones too, within their use by date, and within a few weeks gadget stopped working, opened up battery compartment and the batteries have all leaked…
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Short-term repair
Hi, I paid to have my console repaired at the end of December and just yesterday it broke with the exact same problem again. So I basically paid to have my console work for 3 months and now I'm back to square one. Do I have a leg to stand on regarding such a short-term repair job? Are there any kind of rights I have…
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Jileon wellies refund rights
I bought some wellies from Jileon through Amazon in November, I have worn them maybe a dozen times and the heel inside has 'collapsed', they make squeeking and clicking sound as I walk now and are uncomfortable and unwearable. I paid £50 for these wellies so expected them to last a bit longer than a few of months! I have…
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Tesco clubcard reward no longer refund
6 months ago I got 4 Longleat tickets using my clubcard vouchers. Due to a change in circumstances we decided to go n the summer instead so I sent my voucher back to tesco in feb just before they ran out. I have now received an email saying that they do not refund vouchers any more. Even if they are still in date. Having…
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Tesco clubcard reward refund
6 months ago I got 4 Longleat tickets using my clubcard vouchers. Due to a change in circumstances we decided to go n the summer instead so I sent my voucher back to tesco in feb just before they ran out. I have now received an email saying that they do not refund vouchers any more. Even if they are still in date. Having…
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Amazon tracking shows as delievered right after dispatch?
Hey Guys, Can anyone help me? I placed an order earlier today for two books and the weirdest thing has just happened! I’ve just checked my account and it says my items have been dispatched with tomorrow as the estimation date; however, at the same time it also say’s the item has been delivered and signed for, with a name…
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cancelling a contents insurance policy - charge?
Help please! I set up a contents insurance policy and after reviewing it, im not happy. I spoke to my local branch about cancelling the product within 14 day 'cooling off' period and they have stated that there is a 24 pound charge. Ive had a look through the 'important points section' which refers to a charge when a…
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DFS problems
Hello, I'm new so I hope I'm posting in the right place :D Basically, we ordered a new sofa from DFS last year in July. It was nearly £3000, it's fabric and we got a 4 seater, 3 seater and an audio chair. We have had a sofa previously from DFS and weren't happy with how the cushions depressed after time, the sales person…
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Supplier taking more than invoiced
I bought some goods via an auction saleroom a few weeks ago. My bid was by proxy so I wasn't in attendance on the day. I received an invoice from the auction house and phoned them to pay for the goods on my credit card. When I checked my statement, I was charged more than the invoice total and a surcharge was added for the…
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What do I do with the goods?
Hi everyone. There is another thread on here from me (https://forums.moneysavingexpert.com/discussion/4351529) but I need some slightly different advice so wanted to start a new thread. In a nutshell, 4 months ago we bought a fireplace (surround and gas fire) from a local merchant after he came and measured up. When he…
