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Gym ringing me even though I didn't leave my number
Can anyone help/advise me. Rang my local gym on Saturday to enquire about membership costs, it is a national chain. The receptionist said I would have to speak to one of their membership team to find out (why? how difficult is it to have a price list on reception? I guess it's a sales tactic). I said I would call back…
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Returning two pairs of trousers ... do I stand a chance?
I purchased a pair of trousers from topshop, I am usually a size 10 but these are faux leather ones so I went for a size 12 so they weren't too tight. I am definitely not a fourteen so it's not that they're too small. I've worn them on nights out three times now. I noticed the other day that at the crotch the stitching is…
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Sideboard peeling - 2 1/2 years old
My son has just stuck a rather large sticker (about the size of a coaster) on my sideboard which I then removed when I discovered it, about 5 minutes later. When peeling it off I realised it has actually taken off some of the coating so I am not left with white patches in a fairly big area. Is it worth calling Empire, the…
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3D TV From Panasonic Burn In!
Hey! I need a bit of help. My brother bought a Panasonic 3D TV. Its a plasma screen. My brother has only had it for 2 weeks and its burnt in. He as used it with his computer. He has NOT left it on a static image for long periods of time. In the hand book it tells you you can get this burning and it is not covered by their…
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Bad Job on New Fence
Hi all, Sorry if this is the wrong forum. Very recently I had a fence installed (On Friday). The fence itself is about 3 foot high, and installed on top a brick wall (single brick thickness - again about 3 foot high). The brick wall itself was slightly damaged in places (i.e. needs repointing). The wall is about 35 meters…
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replacement at cost or specs
Hi all, new to forum and looking forward to some sage advice.The question I have is - if I purchased an item ( in this case a samsung blu ray recorder with freeview HD - purchased September 2011) and it goes wrong and they say I can have a replacement ,but the original item is no longer stocked,so pick from their catalogue…
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Faulty childrens shoes
Hi all, I purchased a pair of school shoes in September from M&S for my daughter. The shoes have become all worn at the sole and each shoe has a hole in it that i can fit my finger through. I don't think this is acceptable for 3 months wear ( less than that really if i dont include half term). However i don't have a…
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Small Claims from the EU
I was thinking of making a small claims against a small UK company for damage to goods which were sent by them to me in France where I live permanently. The amount of the claim would be less than £100. I have checked the small claims advice websites and it says that the person who instigates the claim must have an address…
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Harassment Query re sofa company
Hi, My parents recently ordered a sofa for their new home that they are moving to in January. The saleman assured them the sofa would not be ready until January as they are currently in rented accomodation. Last week my dad was taken into hospital after suffering a series of unexplained fits which resulted in him being…
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Delayed and cancelled order followed by price hike
Hello, I ordered a monitor from dabs.com on 28th October; I was sent an order summary by email with addresses and price but not charged (Dabs do not charge until dispatch.) The monitor was out of stock but due in within a week. The due date kept slipping so I emailed them, and on the 10th November they cancelled the order…
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The Three Mobile and lost tracker saga
Hey guys, first post on here so go easy on me hey. To cut a long story short, in April this year I was having no ends of trouble with the phone that I had taken out a contract with previously. I'd basically reached the end of my tether with this phone so rang up 3 mobile to cancel it. In the meantime I decided to order a…
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REFUND + bank charges for double charge
Hi, I ordered some furnature of a very well known household website. Unfortunately the web programme used doubled up the order. As soon as I received the delivery I called and explained that I'd been charged twice and also received twice the goods. They arranged a pick up for the next day and I stayed home to ensure this…
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Rip-off membership renewal
Hi We're members of the New Zealand Historic Places Trust (so that we can visit National Trust properties in the UK!). Our membership expired in September & we delayed renewal until December as we had a baby in early October. Although we renewed our membership using the same number, I believe we paid the same price as if…
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Amazon.de or uk
Hi Today i recevied 3 packages from amazon uk, not unexpected as i was expecting 3. On opening the third, which was addressed to me , inside was an order I hadnt made, despatched from amazon.de and with a german name and address as the customer. Ive never used amazon.de I conatcted amazon uk via live chat and didnt really…
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Ebuyer.com say no fault no refund but it's not as simple as that.
2 1/2 months ago I bought a tv from ebuyer.com. It arrived faulty. I RMA'd with ebuyer and was told to contact the manufacturer, Hannspree for a replacement. Hannspree customer service is terrible and I finally got a replacement a month later, but this tv was in an unsealed box with no remote, manual, power cable and…
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Venture "Photography Experience" query?
Good Evening I am hoping that someone may be able to help me with regards to a purchase my husband made in town today. He was sold 2 Venture Photography photo experience certificates - one stating £145 value and one stating £215 value. He was sold these as "money off portrait vouchers" after your "free" sitting. He was…
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Being chased for a debt.....again!
Sorry, I'm new here so this may have already been answered or may be in completly the wrong area! At the beginning of this year I was chased for a debt from Severn Trent for a property in Mansfield that I have never heard of nor lived in. I spoke to Severn Trent who confirmed all my details matched those that they had,…
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Water Storage Heater
Hi I live in a flat with a Gledhill water storage heater. I have home insurance which covers repairs to the storage heater but not a replacement. the storage heater is leaking and the insurance company has said it is beyond repair even though it is only 4 years old. i contacted the developer of the flat and they said they…
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where do i stand?
please delete
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Groupon - Refund request
Hi, I was after some advise please. i brought a groupon voucher for a spa day and to cut a very long story short the day was a catalogue of disasters. We didnt redeem the voucher and the main problem is that the "spa" (it definatley WASNT a Spa!) facilities werent available until 11.30am (which they had not advised anyone…
