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Cancelling direct debit without cancelling contract
Hello I called a well-known mobile phone company last year to cancel my phone insurance. At the time they said they couldn't cancel it as their systems were down and I would have to cancel the DD through my bank - they gave me a reference number for this - but I forgot to cancel it (a lot going on). I only realised last…
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Faulty Kettle - Argos
Hi all. I purchased a Russell hobs kettle in about march/april this year from Argos. It was a model that had a whistling tune (the mrs loves that suff) but if we leave the whistling sound to o'on' (you can turn it 'off') it makes a horrible electrical cracking sound. My mate is electrician and suggested not to us it if it…
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1&1 and Arvato
Hi there, I'm looking for advice really as to what to do. I have been reading various other 1&1/Arvato threads on here, and some are similar to mine. I had a domain with 1&1 of which I used for approx 3-4 months, but the venture I was using it for didn't take off so I collapsed and deleted the site. FFWD 10 months and I…
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LA Fitness and ARC
Hi there, I really need some help! On the February 26th 2011 I visited the London Piccadilly branch to use the facilities as I had been emailed a free five day membership. Upon entering I was greeted by Hannah and she informed me that I could use the facilites - which I did so and then afterwards she told me that I was…
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Expired 12mth Warranty
My friend bought a decent HP laptop from Currys last august (2010), and never had a real problem with it, sometimes it would not power up properly, but pressing the power button off then on and it would start ok, this happened maybe no more than a dozen times. Then last week it will not power up atall, wether it is on…
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Roll on anti perspirent bottle scarred me
I used one of those roll type anti perspirant and I got a nasty looking scar from a sticky out piece of the actual bottle. I didn't realise it was cutting me until I had finished the wipe and even after 4 weeks, it still looks quite nasty. I phoned the company to complain and they asked me to send the botle in and they…
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New Look Refund Online
Can someone please help me. I made a purchase on New Look Website and made the payment by a New Look Gift Card £50 & the remaining balance £67 by Paypal. 2 of the items I ordered were unsutiable & I returned the items via the New Look Return by Post. The total of the refunded items was £48. The goods were received by the…
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Have I paid under false pretenses?
Hi there. Could anyone clarify that I have indeed paid under false pretences. I bought online from British Bouquets . co . uk some flowers and a bottle of wine for my sister on her Birthday which was last Friday the 18th. I trawled the internet to find next day delivery even though I was looking at the time around 9pm in…
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Oasis Customer Services?
I ordered a pair of shoes from Oasis at the beginning of last week, I've not received them and they should have been here by now. I've emailed them twice but I've hard no reply. There is no number on the site for me to ring. Does anyone know the best way to get in touch with them?
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Hotel owners going into administration
Hello Sorry if this is in the wrong area but any information would be greatly appreciated. My girlfriend and I have booked a hotel for our wedding next August. We have paid £500 deposit and a large number of our family members have booked hotel rooms for the day. Recently the owners of the hotel have went into…
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Tesco Price Match
Sorry, I really wasn't sure where to post this. I am looking to buy a Camera. In Tesco, it costs £450. They claim they have the cheapest price, but on Amazon it is £420. Tesco are telling me that on Amazon it is £460- which is wrong. Does Tesco do any 'Find it cheaper and we'll give you the difference' type thing?
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can someone help please
can someone tell me who "WHO'S INTERNET" is please??? they have taken money off me and have'nt a clue who they are?
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Faulty Goods
Has anyone got any helpful advice on returning faulty goods. I attempted to return some clothing back to Asda. The clothing was purchased just under 6 months ago. I took the receipt with me. I explained to the young lady at the till what the problem was. She didn't even examine the items and told me that Asda had a 28 day…
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Resolved: -Problems with Medion Laptop and refused warranty repair
I purchased a Medion Erazer laptop one year ago and in September it developed a problem where the power to the item was intermittent. If you held the the cable at a different angle it would charge, so this led me to believe it was a problem with the power supply. I sent my laptop back to Medion and they are refusing to…
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PC World Know How have damaged my laptop
Hi All I hope someone can help and am very grateful to any replies. I bought a laptop from PC World at the end of August and it was delivered a couple of weeks later. It stopped working and I returned it for repair on the 10th of November. There was a problem with the screen not working. They told me I could check online…
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Help Please - Didn't check receipt!! Wrong carpet wrong price...
Hi folks - First of all...I didn't check the receipt- I know!! We talked about cheap carpet £4.99 for 2 bedrooms I handed him paper with measurements for both bedrooms on which he wrote the quote - I assumed this was for what we had discussed. Carpet fitter arrived - 12.99 carpet for 1 bedroom as salesman says he quoted!…
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Not sure what rights I have, but worth a try...
I ordered a laptop for my girlfriend on saturday off a website. when i saw the one i wanted, i thought it seemed like a really good deal for a laptop of this spec. anyway, i ordered it and they rang her today to tell her that they couldnt process the payment because the card used was registered to my address and the…
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Gift card rights (comet)
I was given a comet gift card 2 years ago as a present but never could find something to purchase with it. On the back it says that after 12 months of inactivity you forget the credit. Last year I topped up the card to keep it active but this year I forgot. It's had about 14 months inactivity since I topped up last. The…
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Out of date medication sold!
Couple of weeks ago I bought couple of packs of Beechams all in one at my local Sainsbury's. As we haven't used them, I was about to put them back in the cupboard and noticed that one of them expired in August 2011 (I bought it in October 2011) and the other packet expires in November 2011. In store, someone has obviously…
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Treadmill replacement
Having purchased a treadmill from argos a year ago, it subsequently broke down. After contacting argos, an engineer was sent to repair it. He then ordered a part, which turned out to be the wrong part. This was repeated (yes, two wrong parts!) until the company finally bounced it back to argos. Argos have offered me a…
