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Faulty laptop from Gumtree
I saw an advert on Gumtree last night for a laptop which stated it was all working fine. I went to view it and there was a small crack on the back which the seller had glued back on. The seller said it doesnt affect the performance of the laptop. the fan was also ever so slightly noisy which i also mentioned and the seller…
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Reebok Easytone refunds ?
I just found out about the problem Reebok are having with the Easytone advertising and the fact that consumers can get a refund on the product as part of the settlement Reebok have made with the regulator. Is this just for US customers or can UK customers claim the refund ?
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Your thoughts on this query
If I went to a petrol station and purchased exactly 1 Litre of fuel at a filling station for example £133.9 per litre why should I be charge £1.34? into who's pocket does all the 0.1 pennys go to? and where does this stand legally as it is misrepresentation of the actual price.
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How long for a faulty item can you return?
I purchased a Gro-egg from mothercare and within 6 months it became faulty - apparently a very common fault. They exchanged it albeit with a grudge as the receipt i had stated 21.99 and they sell them for 22.50, not sure why this was a problem but they had to call managers and checked their systems as they said theyve…
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Returning an Internet ordered item
Hi there After a quick bit of advice on a return to an Amazon seller if anyone can help please! I bought a beard trimmer but I'm really disappointed with its performance so I contacted the seller via Amazon and they agreed I could return it, but omitted the address I should return it to. I responded to their message asking…
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passport...
not sure if this belongs here but couldnt find anywhere else for it to go. We went to get my husbands passport yesterday...we did the check and send , had his mums birth certificate and his too. but they was unable to do it gets confusing now :/ ..i wont use real names.... his mum on her birth certificate is smith... his…
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My Consumer Rights. Avoid Caraudiocentre - in phase international
Hi Mse's, I have some questions regarding consumer rights and vendor antics, that hopefully some of you would be kind enough to answer in general. 1) If I purchased an item from an on-line retailer, would it be fair to expect that the item be current? meaning, if the product was up to 5 years old and now obsolete stock,…
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Identity Fraud
Firstly let me apologise if this post is in the incorrect forum, Im sure it'll be moved if necessary, My story is as follows.... I recently had a look at my Equifax report and found a defaulted credit agreement in my Mis-spelt name at my Previous address. I moved house in 2003 and this agreement was set up in 2006 !!. The…
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JD Sports 7 day refund policy is outrageous
I purchased a pair of jogging trousers on one weekend, but I decided not to try it on at the store for two reasons. I did not feel comfortable using the store's changing facilities and I often prefer saving time while shopping and try the garmets at home. H&M supports this by actually encouraging customers buy them first…
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Security Tag on M and S coat
My Mum bought a jacket from M and S specially for her holiday in Spain. When we were in the departure lounge, I noticed that there was a security tag still firmly in place on the back of the jacket. we joked with the lady sitting next to us and I went to the duty free to see if they could help us remove. Their machine was…
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Ordered online. Received items, yet one isn't EXACTLY what i ordered.
Need some parts for the girlfriends motor as it failed its MOT. Bought new shocks & new springs from http://www.buypartsby.co.uk Anyway, i paid for some KYB front shocks - which came no problem. I also ordered KYB springs for the job too, here:…
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Fitness First Cancellation Period????HELP!!!
Hi all, Anyone had any experience with this 10-day Comfort Guarantee with Fitness First? I signed up for the gym today on a 12month membership and have just glided through the contract and noticed i am entitled to a ten day cooling of period which allows me to cancel said membership within that time....Anyway, i have…
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college fees
hi all, I need some advice on college fees please. I am 36 and just started the 1st year of 3 to learn to be an electrician. Ive paid half the fee and have a receipt off the college, with a DD agreement signed by me and them to say I will pay the other half of the fee in another 2 installments before the end of the year.…
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Returning faulty goods
In Jun2011 I ordered a pair of boots online, through a company on a well know website. Just recently I've tried to wear them, only to find that there is a fault with a zip on one of the boots. Could you please let me know if I'm well within my rights to ask for an exchange/refund 3 months on? It is clear by the state of…
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Contract/membership agreement?
Hi everyone, i could do with some advice. Recently i joined a well known gym/fitness club, i have been there for just over 3 months an have paid my joining fee an am up to date with my monthly payments an still i have had no contract, i havent even signed anything, my son who is also a member of said gym an joined at the…
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Livingsocial deal - misrepresenting full price?
Hi there. A few months ago I purchased a spa package for a local beauty salon. The package was sold as: "Spa Package with Express Facial, Mani/Pedi, and a Full-Body Swedish Massage" for £39 - a 61% discount on a £100 value package. I booked my appointment yesterday and was asked whether I wanted a manicure or pedicure,…
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Owed Money
Hi I'm not sure how much help I'm going to get as I think this forum is aimed at helping people who owe money yet I need help with how to resolve an issue where someone owes me money. We are a Limited company and last October started doing some work for a landscaper, this job took a couple of months to complete and our…
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Trishann
Hello. This is the first time I have used a forum so I hope somebody can help me. I moved into my house 12 years ago and had a damp course done with a 30 year guarantee. I now have evidence of damp (rising?) to the chimney breast and 2 side walls and am unable to pursue the guarantee as the original company who did the job…
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Refunding Albert Hall event tickets
I've booked a ticket for an event at the Albert Hall, but due to unforseen circumstances I can't attend. The terms and conditions at the Albert Hall site state "Once purchased tickets cannot be exchanged, resold or refunded", and apparently I'm not allowed to sell it privately or even give it to someone else. Given that I…
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Am I being unreasonable?
I bought a brand new boxed TV from Tesco HomePlus on the 23rd of August for my son's birthday. I only opened it yesterday and found that it had obviously been an ex-display model. I rang to ask if I could get it swapped and was told by custiomer services that I "had 28 days to check the TV over and get it swapped if there…
