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Amazon & Price Drops?
Hi firstly sorry if in wrong forum With Amazon I cancelled an order on same day for 'Sony LCD TV " £743.99 due to the fact it had dropped in price within hrs of ordering £75.01. I have received an email to say the items cannot be cancelled? Yet the items do not show up in my order history any more? I have sent a msg asking…
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Argos - 2nd year manu. guarantee
Have done a search but can't find anything on this. Bought a pressure washer from Argos, which came with 2 year manufacturers guarantee, in May 2010. It has stopped working, probably due to pressure valve fault. Called Argos who refuse to honour guarantee but said as it is "manufacturers 2 nd year guarantee that is down to…
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Pc sent for repair - returned damaged - unusable - please help
My son purchased a custom made PC from @vercl@ckers in mid August 2010. He paid £1400 for a high spec gaming pc. All was well until about 6 weeks ago when he started experiencing 'blue screens' when running video editing software. He contacted the company and they asked him to return it which we did just over two weeks ago…
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Website Error
Hello, I placed an online order on a well known Sunglasses manufacturer's website for a pair of custom made glasses and received an order confirmation email. Today I have received an email stating that there was a technical issue with the web site and that the price I had paid was incorrect and the order has been…
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Company renewing membership with no warning
Afternoon, Hope someone can advise what to do about a situation i am in... A company has renewed my membership to one of their schemes and said they sent me an email a few weeks back to warn me of this... I didnt get the email so wasnt reminded that this was going to happen. The company has taken the money for my renewal…
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Urgent Help Please: Direct Debit/Gym Membership failure
I decided to cut back on expenses as I was barely using my gym and the membership was an expense I could easily do without. To my horror, they haven't been taking my direct debit properly so no money has come from my account since November 2009!! I have used the gym not knowing this (not checking bank statements!) a…
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Advice needed urgently!
Hi all I am in urgent need of advice here, right my details are I just signed a 24 month contract with LA Fitness, yesterday afternoon actually, I went in and the bloke who I saw showed me these memberships via their touch screen kiosks that are now based in their gyms, I then proceeded with the filling in of the form on…
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Plenty of fish!!
Upgraded to a serious member on plenty of fish and i went for the one year membership which clearly stated it was £6.80 a month but they charged me a £81.40 lump sum!! I've complained but they're saying they don't do refunds! I'm skint now!! Any suggestions?
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Ppl
My husband works alone why does he still have to pay to listen to the radio? He was cold called by PPL, asked if he had a radio, how long he had owned it and how big his workshop was. He got 2 invoices straight after this call for nearly £200.00 for playing a radio in public!!!! He is on his own for god's sake! We had…
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Bus Tour - misdescription, misleading...help me find out the solution.
(Apologies for the length of this, but any help will get thanks!) Myself and my boyfriend booked onto a bus tour and cream tea provided by a very well known large department store in London. On arriving, the directions in our emails were rubbish but our saving grace was that the buses were very distinctive on the website…
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Faulty furniture dispute with Material Things
Last December we commissioned a suite of furniture from a company in Portsmouth called Material Things (the trading name of The Open House Design Company Ltd). The contract clearly stated the specifications and dimensions of each item. We paid a deposit of 25% of the final cost on the day of order using a credit card. When…
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Need advice!
Hi everyone,was wondering if anyone has more knowledge on this subject than me! I visited the readers digest shop online on july 7th to buy the Sesame Street Dvd for my daughter priced at £3.99 I received a confirmation email and as I had seen on their site to wait up to 14 days, I did so The money was never taken from my…
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grazzup
I am horrified to find that my son aged 11yrs old has been signed up to this subscription competition website at £10-00 per week. We found this out as our bank sent us a letter to say that Virgin Mobile requested £51-00 instead of the usual £11-00 monthly payment. On investigation it appears that this company sign you up…
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£5000 data roaming bill on 5 days abroad - Orange
Hi, I was wondering if I could get any advice or suggestions here. The short of it is - I didnt add a roaming bundle before I left - I was under the assumption that there was a £60 cap OR my provider(orange) would warn me if going over a certain amount. I know that vodaphone and o2 send a text to their costumers after a…
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Acceptable Repair time
My washing machine broke on the 18th July 2011. The repair man came on tues 26th july pm and advised it needed new parts, which were not available till next monday, 1st aug. Now had a phonecall that parts & engineer not available till next thurs 4th aug pm. And i cant use my machine in the meantime as the top wieghts have…
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VAX 6141T caught fire
Hello I am looking for advice before having to spend money on a solicitor. On the 21 June 2011 I bought a Vax 6141T online from Robert Dyas. I used the machine for the first time on 3rd July to clean the upholstery and carpets in my wifes car. I had only been using the machine for 5 minutes and there were sparks a flash…
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World Furniture
Hi all Hoping someone can help! We are or were in the process of wanting to return some faulty furniture for a refund from the above company. Which at first the company was arranging. However, I have received an email today saying that the company is now in liquidation. Do I still have a right to a refund if I am stuck…
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they can't repair or replace it!?
Hi, I have a 10" tablet that is almost 7 months old - it has a fault which it has had since new but it's only apparent when on charge so I've been putting up with it by not using it when it's charging. I eventually decided to take it in to the store for repair after reading a few success stories on the internet. Now they…
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Pointshop.co.uk has debited me for £45 x 2!
Official MSE Insert: We've published a news story on a similar issue to this, which may help you know your rights. Back to the original post... Anyone heard of this company? www.pointshop.co.uk They started with a tempting offer of £1 to join their "VIP" membership for 5 days - and offered £20 of IKEA vouchers (which they…
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HELP Faulty goods
I wonder if you can give some advice? The story so far bought an Epad just before last christmas for£169.99 from what I thought, a reputal photography studio selling them online. I paid for this using my visa debit card, in Feb this year the epad started to not work as it should so I emailed the company as to what they…
