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I need to make a complaint to comet clearance
I am a newbie here. I bought a hotpoint cooker from comet clearance in April. The cooker does not worker properly less flames than its supposed to be, parboled roast potatoes take 2 1/2 hours:mad: . I have been in touch with comet several times and an engineer was suppossed to come yesterday afternoon. He called in the…
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tesco faulty goods
I brought a photo frame from tesco one of those digitals ones its technika and it not power on. In the manual there is no info on how you power the product if it needs batteries or a power lead "There is only a usb lead with it" no visible place for batteries to go. only problem is i cant find my reciept i not sure if i…
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Garmin have lost my sat nav, where do I stand?
I have, no had, a Garmin nuvi 1300 sat nav which my wife bought at christmas 2009. This model had a fault and garmin agreed to repair it but I had to pay the p and p. Garmin did not acknowledge receipt of it and ignored my emails asking if it had arrived at their depot. I traced delivery via the post office and finally…
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Lovefilm.com
Hi I wondered if someone could help with a problem I've been having for the last 13 months with Lovefilm. About 13 months ago, my husband received a cold call from Lovefilm inviting him to join up. He checked out their deal and then rang back and accepted their deal. He was given his passcode and first time log in details…
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Dell Monitor breaking
Hi all, Please help. I bought a new Dell Inspiron laptop in January. Last night my wife passed me the laptop and the screen broke inside. Not cracks on the outside. I contacted Dell support as i took out a two year warranty. They asked me to send some pictures of the problem. They have looked at the picture and have said…
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Refund on multipack items?
Ive got a small problem, not a high value issue, but not sure what my rights are.. I bought a pack of two items, Ive worn one, and came to wear the second but found it faulty (overlocking in the seams did not catch one side of the material) I took both back to the shop, with my reciept, but was told that as one was not…
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Hire Purchase Vehicle
Hi, I have a Ford Fiesta bought on HP in January 2009 on a 4 year HP deal. My ex partner has left me and I have been struggling to keep up with the payments. I am now at the point where I cannot afford the vehicle any longer. In January 2011 I would have had the vehicle 2 years. i have heard you can hand a car back on HP…
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Anyone in the same boat?
I recently noticed that my cash rewards of over £500 were not appearing on my statements so I decided to phone Littlewoods and enquire about it only to be told today that I should have received correspondence telling me of new terms and conditions were it stated that if I did not use this rewards within two years I would…
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My customer's rights ignored by online trader
[FONT="]In June I bought a child bike seat from Y Frame Discounts Ltd, which retails through Amazon.co.uk. After two uses the attachment broke and I emailed the seller through Amazon to have a replacement/repair. The seller insisted it was my fault as I had tried to detach the seat from the bike, which (unusually as…
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Advice needed please!
Hello! In June 2010 I took out a car insurance policy with the RAC. It was my first policy with them, prior to this I had a one year policy of my own with directline and before that I was a named driver on my parents policy with direct line. For all of the time I was with directline I had built up No Claims Discount, as…
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ACS Law - Letter of Claim
Hi Guys, Yesterday I received a Letter of Claim from ACS Law dated 9th September stating that I have been involved in Infringement of Copyright of a very crudely titled pornographic film. Since then I have done nothing but worry about this letter and it's implications. As a grown male I have on occasion used the internet…
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Buying second hand goods from US and Parcelforce
Hello, I purchased a second hand part of a camera from a chap in the US for $50 plus postage "usps.com ref: EG 99999999 US". I then receive a letter fromParcel Force telling me I have to pay a parcelforce clearance fee of £13.50 plus £8.85 VAT, the letter gives some telephone numbers for the HMRC but they do not work.…
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Forum Subscription Membership Issue
Hi all, I was hoping that someone may be able to help me with the following issue. Sometime I ago I joined the following forum econsultancy.com and the membership type was the Bronze package which allows for free, but no access to paid reports. In June 2010 I decided I would like to upgrade my account and then I could take…
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Lloyds TSB Insurance take irony to a new level.
I am an amateur photographer. I am also insured by Lloyds TSB Insurance Services, with their Home Solutions policy. On the 25th August I was burgled, and my cameras, worth around £2700 - were stolen from my home. Lloyds TSB are refusing to pay out on the grounds that I am a professional photographer. No where have they…
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Written-off bike
I bought a second hand motorbike 9 months ago from a Honda dealer, which he confirmed that this motorbike has never been involved in an accident. Last month, as I was selling my bike to someone who agreed to pay me £1650.00, he called me and told me that he is unable to buy it anymore as he found out the bike was…
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re: ARGOS
Good morning. I purchased, via ARGOS online, a large wardrobe. Not cheap, abouot £500. I`ve been waiting for about 3 months for it to become available to order so I can complete my bedroom suite. I received an email to advise item now in stock and duly purchased. This was at the beginning of Aug. I was advised that I would…
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My burning fridge...
Hi All I'm not sure where I stand on this so would be grateful of any advice. I'll be as to the point as possible. Bought a Siemens fridge freezer from John Lewis online. Item was in a sale and cost 399 pounds. The fridge broke down. Fridge freezer was under warranty. Called John Lewis. A Siemens engineer came out a week…
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Return of goods question
My mam and dad bought a dining table and chairs from a well known furniture store around Jan 2009, There items were taking forever to be delivered from the manufacturer so the store gave them the display set until there new goods were ready for delivery. The new table and chairs were delivered approx july 2009. The display…
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holiday bought over phone
Bought a hoiday over the phone when booking it i spelt mine and my partners name to the operator when the comformation came they had missed an e out of my name i tried to phone but no answer so i emailed them and filled in a form they needed for the airline this was in june. This week we had to pay the balance they have…
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looking for advice please?
hi everyone, havent been a situation like this before so excuse me if it's obvious i don't have cause to complain but i'm so annoyed i thought i'd ask the advice of the good people of MSE forums. last october - for my birthday - i was lucky to get a pair of those shape up shoes, my DH paid £169 for them from a specialist…
