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car fraud
My query is with 'Evans Halshaw,' car company based in Newport. Their website www.evanshalshaw.co.uk featured a kia picanto for £2419, which was a good price so after speaking to the Leanne on the phone, I gave a £200 deposit using my credit card. The car was going to be transported from their other branch in Leeds. A…
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Garage over-charged me.
Hoping for some advice. I have just had some work on my car, - i'm pretty sure that this work would take about an hour. They have charged me for 2 hours labour. I am yet to pay, they have returned the car and I have to ring them up to pay. I know exactly what was involved, in fact, if I had the right tools, I could have…
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John Lewis - Customer Service / Guarantee
Hi All, I bought a Toshiba laptop computer from John Lewis in Manchester 3 months ago. Yesterday evening I opened it to find the screen has a crack in the top right-hand corner and now most of the screen is not visible.The laptop has always been well looked after and has not been dropped etc. As far as I am concerned it is…
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My parcel is where?
I ordered £80 of lego from amazon uk, they dispatched it on 18-19th Oct, it was meant to reach me by yesterday (29th Oct) The tracking from HDNL said it was out for delivery for all of last week and returned to the depot, daily. On Friday I emailed amazon to chase this up, gave them my mobile number and reminded them that…
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carpetbarn
Long shot I know, but my partner bought £600 worth of carpets from Carpetbarn back in 2004. With work constraints ( we work abroad a lot) we never got around to getting the carpets delivered. And then forgot about them all together untill I found the invoice a few months ago. Have contacted the company who are saying they…
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Building contractors - what are my rights?
Hi there, I am not sure if I am posting to the right place but here is my position. Down the stairs had a fire which spread to ours so we both contracted a company to do building repairs, decoration, plastering, electrics etc. We have still not moved in because despite the company saying they are finished, we have had to…
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Credit Expert/Experion - help getting a refund
Hello, I opened a 'free 30 day trial' account at Credit Expert to check my credit rating. Within 7 days, I called to close the account. However, I am now being charged £6.99 per month for the account. Looking at Ciao reviews, other Credit Expert users have had similar experiences. Is there any way I can get a refund for…
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Item wrongly sent twice!
Hi everyone, First time posting here, so be gentle with me! First of all, i am amazed at how much i have learnt even just reading a couple of threads on consumer rights and secondly, its a long one so apologies!! My problem started when i bought a Vax vacuum cleaner last year, since then i have had to return it three…
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Returning a Net Book - HELP!
Hello! In June I purchased a Net book from Curry's. I paid the £179.99 using my Maestro/Switch card. Since then it broke and it got sent back to the makers of the Net book (HP) They fixed it and sent it back. Now it has broken again which seems to be a different fault. I only use the Net book occasionally and mostly use it…
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Camera faulty
Hi, i bought a camera about 5 months ago, went to use it today and it wont accept the memory card, just bounces back out. I am going to take it back to the store this evening and see what can be done, can i get a refund or just have it repaired? my friend bought the same camera at the same time and has had nothing but…
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Return Rights On Faulty Discontinued Items
Hi All, I have a question about an LG Blu-Ray/HD-DVD drive I bought from eBuyer in January. The item has recently become faulty and so my first point of call was LG support, they went through some items with me and said they thought it was faulty but that within the first year I should return to the Vendor (eBuyer). I…
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Burnt by Waxing Treatment
Hi, I am hoping someone here can help me? I went for a facial waxing treatment yesterday (which I've had done half a dozen times before), which all went to plan until I left and realised that just below my eye was stinging more than the rest of my face. I got to my car and looked in my mirror and noticed that my cheek area…
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Old Gift Voucher with no expiry date
Following a post on a previous thread, I have recently come across a £10 paper gift voucher for Toni & Guy that I was given a few years ago. I kept this aside as it does not have an expiry date on it at all. When I went to my local salon, they said they could not accept as they only use gift cards now. I tried to explain…
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HELP PLEASE - Goods Paid For But Not Received
Can anyone please help... I saw a sofa for sale on ebay and asked if the seller would be interested in selling on a buy it now. The seller said he had trouble adding a buy it now, so took it off sale from ebay and sold it to me privately. He wanted me to pay the money (£300+) straight into his bank but I thought I'd be…
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Been screwed over medical bills..can you help
Hi. I recently went for minor surgery...had to do this privately as I will be out of the country soon and couldn't wait. The practice told me beforehand that the price for consultation and surgery would be £600. At the hospital, I was asked to pay £200. I assumed that this was part payment for the treatment. I've now been…
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What are my legal rights for returning items?
Hello. So basically I ordered some things online and decided I didn't want them and was going to send them back. I've been really busy and hadn't gotten around to doing it as soon as I would of liked but it's pretty standard that you get around a month to send them back, so I was shocked and really annoyed to find that it…
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Can I SAR my Solicitor?
I'd like to SAR the solicitor I used for conveyancing to get all the info in the file he holds so I can go to another solicitor for my future needs. If I SAR them are they bound by the rules so would have to give me everything? Many thanks
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Ebay unpaid fees! ouch
Hey all my wife forgot about her ebay account and got a letter from a debt collection agency for forgotten unpaid fees, will this affect her credit rating? Cheers
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Breach of Contract?
With the Law of Contract not being a strong point of mine does anyone have experience of the following: I saw an advertisement on a website designed to offer things for sale. I saw an advert for an AGA cooker for sale for £450. I contacted the woman and she agreed to sell it to me. She explained she is only in on Saturday…
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Sofa Delivery Late - Options?
Hi, Me and my girlfriend have just bought our first house and moved in a couple of weeks back. We ordered a sofa that stated delivery would be 6 - 8 weeks, we ordered this 8 weeks before we moved in, in the hope it would either have to be delivered before we moved in to my parents house or at the latest it would be ready…
