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www.007inks.co.uk
Hi I payed £11.99 to www.007inks.co.uk for an ink cartridge for my Lexmark Printer and had a confirmation email to say it would arrive in 3 to 5 days which it didn't so got onto them and spoke to a chap called 'Martin' who was no help at all and obviously had no telephone skills so I asked for someone else to talk to from…
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Members Club
Hi, Not sure if this is the right board for this, or even if it is a suitable question for MSE. I belong to a members club (sometimes referred to as a working men's club although there are male & female members)which is incorporated under the Friendly Societies Act and the Industrial & Provident Societies Act. Membership…
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Bridal seamstress ruined wedding dress
Hi everyone I hope someone can give me some advice on an urgent matter. My best friend is getting married on Friday and we just picked her dress up today from the bridal shop. They have completely messed up her alterations and we had to take it to a different seamstress to get it fixed. The bridal shop charged her £100 to…
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Card Debited but parts not delivered
A month back I ordered a used air-conditioning compressor for my car from a dismantlers in Yorkshire (I live in London). My debit card was debited for the £129 just 3 days later and I was told the part would be with me within 7 days. I made contact with the company after 10 days to enquire, the boss apologised and said…
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Warranty/guarantee with retailer or manufacturer?
Laptop has developed a fault, I thought retailers had to take items back if it was within a year, not direct you to the manufacturer?:confused:
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BT sending bills to the wrong address not cut me off, what is cheif exec email?
A bit of backstory, I have had landlines on and off for 3 years at different flats and each one has had the same or similar problems with billing, i.e overcharging then getting late payment fees for not paying due to the overcharge and each time I have to contact chief exec to get it sorted. Current one is I moved 2 months…
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Bloody SCS! Wish I'd have read the reviews before buying....
Hi all When we moved house after a lengthy period of rennovation we found that our nice old next sofa wouldn't fit in the house in no way shape or form, as it doesn't come apart. So being eager to move into out first home, we went to our local retail park sofa hunting (me led by the missus, you understand). We chose one…
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Faulty Samsung LCD TV
Hi all, My Samsung LCD TV warranty expired in July 2009 and this weekend I’ve noticed a vertical line of dead pixels appear down the right hand side on the panel. The TV has already been repaired twice with the main board replaced on each occasion. I contacted Samsung this morning, they told me the TV wouldn’t be repaired…
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frantic bride
hi everyone, i bought a wedding dress on saturday and paid in full £900. on sunday i cried as i thought i'd made the wrong decision. i was pressured into buying it by the lady who said i could only get 10% off that day and that i could not get a refund if i changed my mind. i called on monday (today) the next working day…
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Eden4flowers - ?cooling off period
Hi all, I recently bought my girlfriend a present from Eden4flowers with a new bunch being delivered every month for 6 months. However, when the first bunch arrived last thursday, they were in appalling condition. I rang the helpline and they admitted that they had accidentally sent out 2 week old flowers!! They promptly…
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Mobile returned to me after cancelleing under DSR
I ORDERED A NEW PHONE AND CONTRACT over the web....so Distance Selling Regs apply Arrived on the Tuesday but I had by then decided to not take up. I wrote to them email asking for a RAN number [as per their t&cs] and returned [recorded delivery]; delivery was the Tuesday [7 days later] 3 days later arrives back to me with…
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Broken Playstation 3...Please help
Hi folks, sorry not sure where to put this thread or if anyone can help....bit of background for ya... Bought a brand new PS3 in November 07 for over £500, by Feb 08 it broke by failing to read discs anymore. Sony replaced it free of charge and now the replacement has broken with the same problem. Sony now say that as it…
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European Union 2 Year Warranty Expires Tuesday! Laptop. Need Help :)
Last year my laptop went in for a repair before the standard 1 year warranty expired (fan problems). I've found that a year after it has happened again! I've just found out about the European Union law that states any consumer electronic bought within the EU is subject to a minimum of 2 years manufactures warranty. I'm…
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Consumer rights for services not goods?
We hired a crane to deliver a hot tub and they haven’t managed to complete the job and are saying we wont get our money back. It’s a bit of a long story… Monday 17th their sales chap came out and met with my husband. They walked through the job which was to cross a field and lift the hot tub over some trees at the back of…
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Royal Mail
Hiya I've recently discovered that mail being sent is, well, not being recieved. I've failed to get 2 letters from my bank and one from the Job Centre. These are only 3 i know of, they number could be much higher. The letter from the JCP has now affected my benefits which i will not be able to get backdated. So first off,…
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2nd Opinion Required - Trading Standards were no use!
Hi Guys, I have what has become quite a complicated issue, and trading standards either seem unable or unwilling to help. I will try to keep this brief, but these are the basics: I had a Compaq IPAQ which I allowed to discharge & lost all the data, so I got in touch with a reputable firm to take a look to see if recovery…
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complaint re solicitor
Hi, anyone any advice please. my husband and i moved house earlier this year and employed a solicitor to do the work, we paid our bill in full to him before completion. however now four months later we have discovered that he has never registered our new property with the land registry dept. even though on his bill it…
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Is Customs &Excise £18 also postal
Does Customs &Excise up to £18 also include postal costs ?
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The Moneyclub.com
Hi, im a first time poster and looking for some much needed advice. Recently i had a phone call from a telesales person on behalf of Moneyclub.com promoting their website, they said that if i paid a £1 one month and another £1 the following month, which was to be paid by direct debit, i could benefit from all they had to…
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Car still leaks oil after garage repair
My sisters car was leaking oil and so it was taken to a local garage and fixed at a cost of £257 (the car only cost £600). They replaced the oil sump, timing belt kit, oil and oil filter change, sealant etc. A week later i notice drops of oil on the road. It has steadily started leaking oil again, not as much as before,…
