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One month gym membership..
Hi, i was wondering if anyone could help. In March i signed up to a gym. When i signed up i was under the impression that i pay for a month - use a month and can stop when i like. Soon after i signed up i phoned them up to let them know that i couldnt use the gym for May so could i transfer to June, they said fine. Now…
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Legal right to buy spare parts?
I need some legal advice regarding the following situation. As a hobby I Scuba Dive and so own quite a bit of diving equipment. Once a year this equipment gets serviced (much like you would a car or your boiler for example). In order to service this equipment I have to take it to my local shop who then send it off. The…
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burgled but not insured can I claim on visa for recently purchased items?
I was recently burgled and they took a new laptop and new ipod paid for on visa, am I protected in any way? Thanks for your help :)
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Cineworld over charging on unlimited cards?
Hi! I have membership to CINEWORLD unlimited since August 2007. I pay for it up front for a years subscription and have a signed contract. I Renewed in the second year by phone. Their unlimited package states any film any time. With the increase of 3D films they have put a notice up saying unlimited customers will incur a…
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Red Direct - atrocious customer service
Anyone else had problems with Red Direct? I ordered a pendant from them on 30th March, got charged for it on 2nd April and it never appeared. I've emailed numerous times and only had 1 one-line response (3 weeks ago!) to the effect that they'll look into it. I've phoned several times too and all I get is that they'll…
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Tesco above the law?
My mother had her handbag stolen at Tesco Connswater branch in Belfast, and I wish to name and shame this branch for their disgusting manner in handling the situation and every attempt to resolve issues with them. At the time of the incident she pleaded with a security guard to call her mobile which along with personal…
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play.com return rights
I got a battery for my camera from play.com because i thought my battery had died but the camera has died itself, i opened the battery packet to try it out sliced the back of the plastic and now want to return it. Surely i can return the item no matter what under the distance selling act?? whether it be open or not
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My RIGHTS over a Cancelled order?
Last week I placed an order online with a national Electrical Wholesale Outlet (QVS Direct) for some specialist electrical items ........... my order was accepted, my payment was taken and a confirmation (of a successful order) email was sent to me.:j I then sat back to await a call advising me my items where ready to…
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Fuji Finepix faulty camera
Hi I hope someone here can help me. I got a Fuji Finepix camera for Christmas bought my OH from Tesco. It has developed a fault in that the viewing screen is flickering and distorted (basically unusable) although pictures can still be taken and come out fine. We tried to return to Tesco but they have told us we have to…
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Can I take this back to the shop?
This may have been answered previously but I have had a quick search & cant find any threads. I purchased a new vacuum cleaner on 04/03/09 from Argos. There are stickers on the cleaner advising if it develops a fault not to take it to the shop but to phone them & gives a phone number. It developed a fault about a month…
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Phone shop refund
Hi there, This morning I went to a high street phone shop, one of those places which unlocks your phones, sells accessories, acts like an internet cafe etc. to purchase a new charger for my phone, as I lost the last one. I wasn't sure exactly which one to get, so I told the man behind the counter the model of my phone and…
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glass in drink
purchased a bottle of well known alcoholic bottled drink spirit mixer. When I got to the bottom of it there was a piece of glass in it which I could of easily choked on. Still have the receipt, glass and bottle. Whats the best thing to do? How hard should I be in a letter?.Thanks
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Bad debts for foreigners...
Not sure if I'm posting in correct board, if there is a better location please can a moderator move me on this? A Brazilian friend of mine lived in the UK 5 years ago for a year, and before she left, her partner racked up a series of debts (withdrew everything on credit card, house bills, etc) without her knowing. She only…
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Philips Freeview TV
Hi All, I got a tv through Littlewoods at the end of February. The picture started dissappearing and then the sound would go too. After contacting Littlewoods, they got me to ring a tv repair company. The tv repair company have now had the tv since 29th April and have said that they are waiting on a part and Philips are…
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Sony RDRHXD995B HDD Recorder - Refund Entitlement?
Hi, Newby to the site hoping somebody will be able to advise on our predicament. Will try and keep to the main points: In January of this year, we purchased a brand new Sony RDRHXD995B HDD Recorder from what appears to be a reputable online store, multizoneav.com. Multizone specify they have a seven day refund and exchange…
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Harveys Problem....ongoing!
Dig in, guys (and gals)....this is going to be a long post, so I hope you are sitting reasonaby comfortably.... Unfortunately, I'm not - well not at the Braxton dining table that I paid for last July. Allow me to explain............. Myself and my partner were due to get the keys for a new property on the 21st July 2008,…
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Gift Vouchers
I often receive gift vouchers for Christmas, birthdays etc but not being the 'shopping type' often don't get round to spending them for some time. I am increasingly finding that these are expiring and worthless within a shorter period of time (6 months most recently) which doesn't seem fair, given relatives have paid hard…
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Finance for training course
I recently signed up with New Career Skills for a plumbing course. However, I have decided to leave the course as it didn't meet my needs or expectations - something I couldn't experience until I started the course. I paid NCS a deposit of £500 and then set up a direct debit to pay the finance company. Apparently NCS…
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Can I keep it?
I bought a DVD set on ebayusing BIN which was swiftly dispatched - only it is the wrong one! The box they sent me is also a BIN but a lot more expensive ( 24 discs against the 3 ). The seller is prepared to replace it and pay the return postage but to be honest I cannot be bothered. I am going to have to package it up and…
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GHD Straighteners purchased from Tesco.
In November 2007 i purchased some GHD straighteners for my wife, she registered these online using the hologram code which proves they are not fakes. This is the confirmation email she received when she registered them online. This morning they developed a fault, so she has called them up only to be told that they might…
