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Repair made to garage door without consent
The springs went on our garage door and my hubby phoned a local company and asked if they could come and give us a quote for fixing it. They asked if the garage door was unlocked and hubby said so they sad they would pop round in the next few days and take a look. A couple of days later hubby went to put bin in garage and…
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Vehicle Breakers - supply of damaged parts.
Hi All, A bit long but hear me out. First Parts 4 U Car Accessories & Parts,Chorley Lancs advertised a side door for a vito van (ebay item 380122732210). I rang them up and asked them if they had the rear doors and they said yes. I told them I needed perfect doors as I am doing one up (it's a private vehicle and I am not a…
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MAPLINs,no refund but sent me an old pc filled with piracy & pornography
You just can't make up what i'm going to tell you ! Early in april,i bought a pc motherboard bundle from MAPLIN's online ,this comes as the motherboard,2 gig of RAM(memory)the processor and all leads instructions and driver cd included ,all to go in a computer case. For referencemaplin.co.uk/Search.aspx?menuno=83881 don't…
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Faulty motherboard since purchase 1 year ago what are my rights?
When I say faulty its a bit confusing to say. I purchased a motherboard as I can build PCs and have built around 15-20 for various friends and family the last few years with no problems and some have even upgraded parts themselves since then. I bought a small case motherboard(im using terms a non PC techie can understand…
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Ongoing dispute with retailer, just come from court - help please!
Hello, I currently have small claims court proceedings against a company that supplied, in my opinion, defective goods and is rejecting my request for a refund. Initially I filed the claim and was awarded judgement as the defendant didn't respond. I heard nothing until I issued the warrant of execution and suddenly they…
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Offered at £4, phoned to take it up, told it was £12
Where with Virgin media, the account is in my OH's name and yesterday we got a leaflet addressed to him offering to increase to 20Mb broadband for an extra £4 a mth, then with a printed signature of the customer service person. OH rang up and was told we couldn't have the increase for an extra £4 because we already had…
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help for neighbour...catalogue dispute...
my elderly neighbour has just asked me for my help because she knows i go on here.... the problem is last year she bought some garden lights from a catalogue on buy now pay later...the pay later is due now and she has received her statement this morning...but; they are saying she ordered and received 20 lights when she…
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Children and Opticians question
My optician will not see children (even teenagers) on a Saturday. We have to wait until school holidays or after school Are they allowed to do this? Surely this is age discrimination? I understand they are too busy at weekends and have plenty of customers as they are a very good opticians. Not sure if I have posted this in…
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The Vue
Beware this company think they are above complaints regarding dealing with debit card payments. I took my kids to see Fast and Furious and made 2 debit card payments around the 15th April. On the 12th of May they came off my bank account. When I queried this with the bank they have said that we are not the only ones they…
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Zavvi
I purchased a Nintendo DS Lite in Sept 08 from a Zavvi store that has now closed. The DS is now faulty and I have wrote to the administrators who have "put me in the queue". I have been told that as I purchased this on my VISA debit card I may be entitled to a refund, even though it may be a long shot. Any advice welcome.…
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Do I legaly have to make repayments to a secured loan when the company is in liquida
I am requiring some help and advice in respect of this situation. I have a secured loan with picture financial. A couple of months after taking out the loan I questioned the PPI as I felt it had been misold. The company refused to help. As a result of this I contacted the FOS as the PPI on the loan was misold. In early…
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Do you think this is covered by section 75?
I have recently purchased a gold locket from the USA. Instead of having paper photographs inside the locket the company colour laser engrave them to the gold. A friend of mine had used the company before and her locket was lovely. I had just sold a lot of my late mother's old broken jewellery, so wanted to replace it with…
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TJ Hughes won't give refund for faulty saucepan - any advice?
I bought a set of 3 Anthony Worrall Thompson saucepans from TJ Hughes in mid January this year. They have a 10 year guarantee. Last night when I was using one, the metal knob on the pan lid fell off as I was draining some vegetables, I was really lucky not to get boiling water all over my hands :mad: The knob had been…
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Faulty camera from Tescos
I have a little digital camera bought in March that has developed a fault (the on/off button sometimes does not work, even with new batteries) Do I have to sort it out with Kodak or will Tescos give me a refund/giftcard. The receipt says call the electical helpline but that is for advice on sorting out problems. It is very…
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Want to take Indesit to Court / Rusting washing machine
My hotpoint washing machine just turned 2 years, it’s been rusting on the front fascia / panel for a while now & is getting worse. I will update with links to the reply letter I got from them. http://i288.photobucket.com/albums/ll199/sparkyshark/hotpoint/IndesitReply.jpg Rust Pictures…
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did i break the law?
back in october 2008 i attended a show at the nec in birmingham,where i was approached by a representative from the bank of ireland. i was offered to apply for a boi credit card. having been refused credit on a number of occasions i politely told the rep that i would be wasting his time if i applied for the card. his reply…
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Reiss Jacket Fault
Hi everyone, I needed some advice on the following please. I bought a jacket from Reiss which cost a considerable amount and wore it all through winter. I wore it to work over a suit so it had no considerable hard usage it was simply an overcoat. Basically 2 weeks ago I look down to just below the right pocket and some…
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orbay auction site?
yesterday i joined orbay .co.uk & made a purchase. i have sent a message to the seller & also sent some emails but i've received no response. the seller is also appears runs the site. when i search the site, the same item i bought is still listed. i paid through google checkout & i checked the bank today & the money has…
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Sale of goods act
First of all my apologies if this situation has been covered elsewhere, but i am new to the forum. In April last year I purchsed a Panasonic Microwave Oven online from John Lewis. After only 9 months it broke down but John lewis promptly replaced it with a slightly more expensive model, with me paying the difference. The…
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dizzy blonde needs advice !!
Wondering where i stand on this matter ?? I Bought through a home shopping catalogue , a gas cooker , just over 5 months later a part on it broke , it was not a part that affected me using the cooker , someone was sent out to repair it but the next day it broke again , it was replaced . Broke again 3 months later , again…
