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Faulty camera from Tescos

I have a little digital camera bought in March that has developed a fault (the on/off button sometimes does not work, even with new batteries)

Do I have to sort it out with Kodak or will Tescos give me a refund/giftcard. The receipt says call the electical helpline but that is for advice on sorting out problems. It is very definatly faulty.

I have the box and all the stuff that came with it in immaculate condition.

Comments

  • isplumm
    isplumm Posts: 2,216 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    My attitude would be .... take it back to where you bought it from & get another .... don't let them fob you off with contacting manufacturer ... your contract is with them ...

    Something like sales of goods act - not fit for purpose ... do a search on SOGA for more info.

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • I just called Tescos and they said take it back for refund/exchange. Cant get better than that!
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