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What are my options for short term broadband?
Hi all I'm moving to Canada at the end of the year. I've sold my house so will be living in rented accommodation for 4 months before I go. What are my options for broadband during that time? Obviously, I don't want to enter into a 12 month contract as I'll have to pay for 8 months I won't use when I cancel. I can only…
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Referrals
Hi, a lot of companies (not just broadband, but also energy, tv, insurance uber, deliveroo etc. etc.) give discounts, gift cards or other goodies for referring people. This is to the existing customer as well as the new joiner. I can't find a forum where people can leave their referral links for others to enjoy the…
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TP-Link externder and WPS
Hi all so decided to buy one of these and according to the blurb you simply push the WPS button on the router, it flashes and then within 2 minutes push the button on the extender. i do this and all they both do is flash and when i check the router data it shows up as WPS denied access, but i have the WPS enabled on Does…
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Caravan mobile internet advice appreciated
Hello We have home broadband with Sky and have had for years. Quite happy with price and service with no extras. We have business mobile contract with EE which gives me 5mb data each month which I rarely use when at home. We go away on holiday for around a month a year in the UK in our caravan, and up until recently we…
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Thinking of moving to Vodafone.
Hi Juust need some advice about Vodafone broadband. How good it is and reliable it is and would anyone recommend it. At the moment I'm with TalkTalk paying £18.95 for 11mb but with Vodafone I can get 63mb for £20 because my wife has a contract with them. Thanks
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Shell energy broadband - any feedback from recent joiners ?
Do any recent joiners to Shell energy broadband have any feedback to share about it ? I am referring to their standard ADSL 'fast broadband' 'up to 11Mbps' service, not their fibre offerings. I am always suspicious of very cheap providers as they probably over-commit their available bandwidth more than most. But as we are…
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Broadband Recommendations
Hi there I am based in Aberdeenshire and my current 18 month broadband contract is with BT and ends on the 10th September 2019. I am on the "Superfast Fibre 2 Unlimited" package and currently paying £52.49 a month which looking around is pretty high. I have been considering EE as my mobile contract is with them so I would…
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Virgin Media - Changing Account Holder to get new cust. deal?
We currently have Virgin Media in my name at our house, but I'm out of the introductory deal. Can I cancel it in my name, then have my spouse (different surname) sign up on the "Fibre broadband & line rent: equiv £19.75/mth" deal? Has anyone done this? If so, how discrete would I have to be? Would I have to pretend I'm…
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Virgin media wifi - failure to connect to devices
I have been able to connect my iphone, ipad and printer by Wifi up until now with no problems. Two days ago I couldn't so rang Virgin Media. I had to pay £60 for them to help reconnect me but I've lost connection again. I have to wait for my husband to come home before I can ring again as the account is in his name so am…
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Vodafone Broadband & Compensation?
Hi all Signed up with Vodafone broadband in June after moving from Sky. Purchased their Superfast2 product which states speeds of ~60mb download. Haven't received this at any point (and during a call they actually confirmed it was impossible to get this speed at my property, but still sold it to me, but anyway...), they…
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Transfer Tel. No to Vodafone
Hi Do vodafone allow you to transfer telephone numbers to them? Coming from NowTV (run by Sky)
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Post Office Voucher - Here We Go Again
As a software developer working from home I need a reliable internet connection. Our Zen fibre is great, but it won't work in a power cut - and we get a lot of those. So I have an ADSL backup line which is rarely used and therefore is the cheapest, no-frills one I can find. Nearly 12 months ago I signed up to TalkTalk via…
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Absolute nightmare with Virgin Media
Hi new here so hope I get this right I've been with VM for two years,we moved from talk talk as they weren't able to supply our address. We've had many issues in the last year since recontracting in August 2018. Firstly, we received emails saying we had illegally streamed or downloaded films, this happened twice and both…
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BT Staff told me no termination fee, then tried to charge me?
I was looking to switch from BT to Virgin as the speed increase is too good not to take. I entered a new contract in April, and I was fully aware there would be a cancellation fee. So I went online to the BT Live chat, to ask what this would be. The staff member on the live chat said to me that there would be no…
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Advice Needed
I just an email from Virgin saying I will have to pay an extra £3.50p a month from October it did say at the end I could cancel my contract and there would be no charges for doing so. I am looking for a cheaper alternative than Virgin which includes Broadband, Television, and if I have to a phone, recommendation, please
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Virgin Media Ignoring cancellation
I'd really appreciate some advice regarding our VM cancellation. We are moving to a non VM area so last month gave our 30 days notice to cancel all services. The account is in my husbands name and he has just picked up the final bill. They appear to have signed us up to a new contract without our consent. It looks like…
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talktalk change of details
Hi all looking to change the account details of a current talktalk contract. It would be the name & the bank details that would be changing. Having looked online it appears I need to complete & form & physically post it to them. This form would contain the bank details of the new account you want the payment taken from. I…
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disconnection not gone through as requested
Hi all, I have given a months notice to my home BB supplier (voda) and was due to be disconnected on the 16/8, but for whatever reason it has not happened... Am i liable for any charges after the disconnection date ? In theory this could go on forever, should i tell them of their stupidity or just leave it...BTW, having…
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Clarification of a "new customer" with BT
Currently negociating broadband & phone for a family member on a, well out of, contract with BT. Having initially spoken to BT and having it in writing (electronically) they have said she would be classed as a new customer if she was to cancel and take up any new customer deal online. This was said after I went down the…
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Zen, speed
My ISP is Zen. My connection speed as shown by accessing the router is ALWAYS as follows: connected↓ 80,0 Mbit/s↑ 20,0 Mbit/s My actual speed had been going downwards by steps over time. See graph below. It is not internal wiring since I have tested directly into the master socket. Please, can anyone tell me why these step…
