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Broadband Recommendations

edited 30 November -1 at 1:00AM in Broadband & Internet Access
8 replies 671 views
SteveGibbs86SteveGibbs86 Forumite
4 Posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
Hi there

I am based in Aberdeenshire and my current 18 month broadband contract is with BT and ends on the 10th September 2019.

I am on the "Superfast Fibre 2 Unlimited" package and currently paying £52.49 a month which looking around is pretty high.

I have been considering EE as my mobile contract is with them so I would get 5GB extra data on that.

Anyone else with them and if so how do you find them?

Any other recommendations?

Also, I have never switched before - am I best to wait until my contract ends or can I think about changing now? Via EE chat they said I can switch now and they cover up to £50 of any termination charge but not sure how reliable that is.

Replies

  • AndyPKAndyPK Forumite
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    Yeah start the switch now. It usually take 2-3 weeks and you should be able to select from install dates.

    I’m with EE. No complaints

    Also look at now tv.

    Vodafone have a great off ending today.

    £23. Plus £100 voucher.
  • oldernonethewiseroldernonethewiser Forumite
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    I am with Plusnet and pay £27 a month for the same speeds as the Superfast Fibre 2 unlimited (I think)


    Went with them to get the £75 reward card that was being offered at the time, no idea what deal they have now.


    No phone calls included but I don't use a landline and don't even have a phone to plug into the socket.



    Broadband has been fine so far.



    Owing to their customer service I wouldn't use NowTV if it was free. Just my opinion based on personal experience. I am sure they are fine for others.
  • AndyPKAndyPK Forumite
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    I’ve used now tv for 12 months and it’s been fine
  • oldernonethewiseroldernonethewiser Forumite
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    AndyPK wrote: »
    I’ve used now tv for 12 months and it’s been fine


    I thought you were with EE for broadband?


    NowTV seem to be fine for television but my experiences with them regarding broadband mean I wouldn't touch them with a bargepole. I am sure others are perfectly happy with the service.
  • JJ_EganJJ_Egan Forumite
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    Now TV over any BB provider as opposed to Now TV Broadband .
  • iniltousiniltous Forumite
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    If the service is OK, just the price is uncompetitive, have you tried their customer retentions ?, there are many examples of people with seemingly the same products but paying a wide range of prices for the same things, may be worth a chat with them to see what they can offer.
    If you don’t want the hassle of negotiating, then the really cheap providers get a mixed press, people seems to report them as fine when the service works, possibly less good customer service if/when things go wrong.
  • edited 24 August 2019 at 7:29PM
    AndyPKAndyPK Forumite
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    edited 24 August 2019 at 7:29PM
    My parents house are with EE but I deal with it.

    Nowtv and my house.
    I have had to contact them when caller is became free. As I wanted it.
    And also when there was a fault with the line, which OR fixed quickly
This discussion has been closed.