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sky charges
I just wont to know how I stand with sky increasing there prices the end of april, my contract with broadband and phone end in august and my tv ends February 2020.can I switch providers penalty -free or do I have to wait till my tv contract ends in February as they are increasing my bill to £6.please could you be able to…
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Warning, Broadband & TV Packages
I negotiated my 3rd Broadband deal with TalkTalk back in December. Fibre Broadband with TV for £27.50/month on a fixed contract for 18 months. (Only £1 a month more than the previous 18 months).I received my emailed bill yesterday with an extra £4 added per month. Contacted TalkTalk today and they claim the fix is only on…
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Vodafone Super Fast Issues
Over the past couple of months there appears to have been a massive rise in complaints from customers of Vodafone’s superfast home broadband packages. Quite a few are reporting slowing speeds, particularly related to problems when trying to use popular video streaming services like Netflix, Youtube etc. Until now…
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Ditch Plusnet and Tether to GiffGaff?
After loosing my broadband and landline (which i never use) for almost a week and waiting upwards of 40 mins to speak to someone on plusnet each time, my son is suggesting i ditch my broadband and phone and just tether my laptop to my iphone which is on giffgaff (unlimited data) Im keen to hear people's experiences of this…
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Very confused
Hi there Over the last month or so my internet service has become really slow so I have been looking into switching to another provider. All of the new providers are telling me that fibre is not available in my area, I have checked with openreach and they tell me that fibre is available. Further more I have been paying…
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Broadband Compensation
Does anyone have anymore information on when this voluntary broadband compensation scheme is going to be switched on? If memory serves me it was around now but I can’t find any updates.
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Cancelled Sky Fibre & Anytime Calls - Deal
Hi We contacted sky to cancel our broadband and anytime calls due to price rise, the best they could do was £32 pm we saw Nowtv doing it for £25 per month - though still fibre slightly slower speedsat 35 mobs. Does anyone know if sky will get in touch in the next 14 days to 'win us back' when logging into the online…
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Different speeds quoted from different providers
I can only get ADSL where I live. I'm about to pull the trigger and choose my broadband provider but I had one query. I am getting slightly different speed quotes. Will these make any real world difference and is it likely that they all use the same BT line? I definitely think I should avoid Plusnet as the minimum is so…
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Sky sports for free
I have recently cancelled sky broadband and have changed the package to the basic one. Since then we have had sky sports for free. We never had it before so they’ve obviously done something wrong when they made the changes. Would we be liable for charges if we don’t say anything? Should we tell sky so they can cancel it…
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Warning to anybody Leaving Virgin media
I thought people should be aware of a large security issue if you leave or have left Virgin media. My SiL left Virgin media about 12 months ago, as most people had a Virgin media email address. She has just found out this email address is still active and that someone else has gained access to this account (probably a data…
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Change to broadband only.
The more I read, the more confused I get. I am with Virginmedia for bb, tv and line rental. I pay £53.45 a month for the basic package (Mix tv, Vivid 100 Optical and Talk Weekends). It says I get up to 100 mbps download speed. I have a V6 box. I don't use my landline but seems you still have to pay for the line. I want to…
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sky offer not open to existing customers
I have just transferred to the new offer of £42 a month BUT i have been told that i cannot have the sky q tv box and hub as i am an existing customer, but none of there adverts says this can i still get the q box / hub? anybody else had this experience
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Clarity on Broadband Speeds
Currently on Sky Max for £35 per month and received my price increase letter so will use this as an opportunity to get out of my contract early. I am having trouble deciding on a package as the "average download" speeds are useless to me. I know what sync speed my line is capable off (around 45Mbit), so want to avoid…
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Broadband Package Contract
I took out a Line Rental, Broadband and TV package contract with BT in November 2015. My bills have since risen to £80.00 plus per month, as a pensioner I can't afford this, so want to switch to a cheaper deal. Does the termination of contract fee only count in the first year or will BT still be able to charge me for…
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BT Broadband Unlimited now limited
Recently went to new existing customer BT contract. Same price and package but faster broadband. Email today tells me I’m nearly up to my 30Gb limit for Broadband. I am billed and paying for Fibre2 Unlimited. Checked my package and bill and definitely unlimited. Checked usage tool and has me at 30Gb per month. Queried with…
